Jiffy Lube

Short and sweet — I show up, they change my oil nice and quick, service is good, and they give out coupons like it’s going out of style.
…And they get pretty busy on the weekends.

quick service, honest and don’t try to sell you stuff you don’t need

In serious need of process improvement to save time. After my car was drove in the bay it took 15 mins before they started changing the oil. 25 mins later I left. Overall process should be 10 minutes. #bottleneck

Drove in at 3:50 today, was greeted and shown to the waiting room right away; 30 min later everything was done. Professional, friendly, no hassle good service.

I was charged for an oil change $ 37, and they DID NOT change my oil. I went to this Jiffy Lube in Wheeling at 5:40 on a Saturday afternoon. The worker looked visibly annoyed that someone had come 20 minutes before closing to get an oil change. I walked in, told them what oil I wanted, was asked to pay which I did, and sat down for maybe 2 minutes. I was then called at 5:47 that my oil change was done. I asked how could they change my oil that fast and was told ‘we are professionals’. Professional con artists maybe. Anyways, not feeling comfortable that my oil was changed, I spent the money to go to my regular mechanic the following Monday and asked him to change my oil again but to take notice of the oil he drained out. It was black and never had been changed 2 days earlier. SHAME ON YOU JIFFY LUBE! You cannot be trusted!

Javier and Eric, aka Ponch, gave me great, quick friendly service.

I’ve been here multiple times and have never been disappointed. Staff has always been helpful and professional and always get the job done right. This time I brought in my work van since I had to do an emissions test and wanted it to have fresh oil but unfortunately I noticed I lost my fleet card, after talking to them they said it was ok they would call enterprise. They completely took care of me and went beyond my expectations. I would recommend this place to anyone.

JIFFY?
NOT !!!
It begin with a $ 10 coupon. I called Jiffy Lube and was told over the phone the cost was around $ 37, minus my coupon I was told would be around $ 27. Fine. I drive up 15 minutes later and was told by «Chris» the tech that drives your car in the shop, that again, with the coupon, it would be $ 27.
After almost 45 minutes later the oil change is completed, the manager comes and tells me its $ 52. You see I had not picked the correct type of oil out of their Signature Oil change list. (I’m sure of the three that I had to choose from would have had the same result). This manager was rude not only to me but with all the people he was ringing up before me. I told him «Chris» assured me that it would only be in the $ 27 price range with the coupon. Manager was indignant and very sternly told me that I had chose which type of oil to put in. Implying that it was my own fault for choosing the one I did. Well when he was overly explaining the difference, throwing out way to much mechanical mumbo jumbo I told him I wanted the oil that would end up costing me $ 27 like Chris the tech told me it would. NO said manager!
Well needless to say I will NEVER going to a Jiffy Lube again. Their pricing is misleading and confusing, They took a long time to do the oil change, the manager was a JERK to everyone and overall I felt ripped off.

I need to stop going to different Jiffy Lubes, thinking one will be better than another. The one thing they don’t mess up, is vacuuming my carpets. I can happily live without that amenity, so long as everything else is done correctly.
Apparently they take Shell credit cards. Good luck getting them to work, if you have one.

I gave them another chance since I heard they have a new staff and I am glad I did! All the guys are wonderful honest and helpful, Mike (my favorite), David, Alex, Carlos, they will treat you like royalty !

Good fast service. They were friendly and seemed to take matters seriously. They also vacuum and clean the car while you get your oil change. The biggest deal is the speed. Everywhere else I checked I needed an appointment and was told even then it would take several hours

I grew up in the city where all the jiffy lubes were over crowed, dirty, and very unfriendly! So when I moved to wheeling and found this jiffy I was incredibly satisfied! Every one of the guys working here are extremely friendly and helpful! They always offer me the best coupon available, even when I present a coupon, they tell me if there is one better… I was reading another review that stated they are expensive, prices have gone up but I feel they are helpful with giving you the best discount! So maybe buy your oil and do it yourself!!! They are also always very fast no matter how crowded they are! I just got an oil change done in 8 minutes! Overall best jiffy lube I’ve been to!

Best customer service I’ve seen in a long time! Very quick as well!

This Jiffy lube has QUALITY ISSUES. I had gotten my headlight bulb replaced after 2.5 years and then the same bulb fused in 8 months and then in another 8 months. How is it possible? Well, not unless the quality of bulbs this Jiffy Lube provides has an issue.
I got one of the my wipers changed and they fitted a different style (thick one). So, one is the thinner and costlier one and the other is a thick and cheap one. So, NO ATTENTION TO DETAIL.
Having said all this, I wonder what kinda oil did they pump into my car. Highly NOT recommended shop.

My First Oil Change!
Okay so my car’s three years old and has since had mutiple changes.
I hate using the gender card but I’ve relied on the men in my life for all things relating to automobile care and maintenance. I was paranoid about taking it to a quickie-​auto place but my recent Jiffy Lube visit was easy, fast with zero complications (yet…).
Pulled up and let the folks at JL do their thing. I was in the waiting area with another elderly lady (who was far more clueless about her car) and the man behind the desk was very friendly and reassuring. My exchanges with the JL staff were quick and straight to the point. They were out of cabin air filters which was no biggie. Overall, no complaints as indeed, I was in and out in a jiffy!

This Jiffy Lube was the cleanest and quickest jiffy lube i’ve ever been to. It was so clean, and everyone was nice. I feel a bit uncomfortable as a girl not knowing much about cars but they explained what i actually needed to pay for and talked me through everything. Definitely will continue to use this establishment.

I’ve been going here for years, and it seems like they’ve had some major price increases — you are better off taking your car to the dealer (even with the «early bird special ($ 10 off)). Also, nothing «Jiffy» about sitting there for 40 minutes.
I should have left when they quoted their price for the basic oil (5W-​20).
I’m going to try Dave’s for my other car — currently advertising $ 16 oil change.

There’s only a few things that I want when I get an oil change.
1. Get it done quickly. They did (was out within about 15 mins at most)
2. Have a somewhat clean store. They do (and it smells nice)
3. Have a decent price. It is
4. Do NOT hit on me. They didn’t (ladies, you know that every damn time you go to a place that does oil changes, you get hit on. It’s f’n annoying as anything)
So, now I’ve found my lunch break oil change place.

I have been using the Wheeling Jiffy Lube the past 6 years and am very pleased with their service. They have over 6 people working and always greet me by opening my car door. They do offer services and maintenance for car… however I just let them know that I have a mechanic for that and they always are friendly about it. Usually I’m in and out in about 20 minutes. If you get there early morning… you can receive $ 8.00 off or you can just Google «jiffy lube coupons» and you will find several on-​line.

There ‘s a reason these guys offer coupons and are fairly cheep for oil changes… they do not pay attention to detail and they always try to over sell people! They never take the time to do anything right because they are all about quick turn around… quantity, not quality.
I cringe after every time they come into the office to talk to me about my car, b/​c I know they’re going to try and get me to buy something I don’t need and they don’t specialize in. Don’t believe me? I will bet anyone that they will tell you you need a new air filter every single time. That is the number one item they sell in addition. to your oil change.
Get this, I let them do a transmission flush on my car for a hundred bucks and some change, and a month later my transmission failed. Luckily I was under warranty and got a new trans put in. DO NOT GET A TRANS FLUSH HERE!
Oil changes– The last oil change I got here (and will ever get here) they stripped my oil pan plug and I was leaking oil. New oil pans cost about 300 bucks, but luckily I had a local mechanic cut me out a bigger hole and fit a new plug in it.
The moral of the story is: Find a trustworthy local mechanic that specializes in everything. If you must go to Jiffy Lube, just get an oil change and tell them to shut up when they try and up-​sell you on crap you don’t need and they don’t really know how to do. If you’re in Glenview/​Northbrook, go to Clavey Auto. If you live in Buffalo Grove, go with BP Auto, the little shop right on Buffalo Grove Rd. just North of Lake Cook.