Midas

I went to this shop for regular oil change today.
No appointment is required on Saturdays. Luckily for me one of the bays was empty and my car was taken in immediately.
I walked up to the reception and asked for a regular oil change.
I was expecting a upsell pitch for more expensive blend or synthetic oil. But none. No upselling. No cross selling some other stuff.
The person, preparing the estimation, even without telling me added a $ 10 disc coupon.
30 mins later after paying $ 19+taxes, I was out of the place.
I will certainly recommend this place for regular oil changes.

This place is awful, but it’s my fault for being in a rush. I got my oxygen sensor replaced. In order to do that, they needed to run a $ 100 diagnostics. Normally, this fee is included in the repair if you choose to have the repair. But no, this fee was put on top of the repair. Also, they wouldn’t take $ 60 coupon I got in the mail which was the whole reason why I went there.
Totally crap costumer service. Guys who were just out of touch and inconsiderate. I will never go back here.

I went there 30mins before they closed just want to take my spared tire off and changed the normal one back. The manager told me it is a 45 mins work and can not be done today. Really?! Everyone knows it is only 5 mins work. Far away from this place!!!

I brought my diesel Jetta into Wheeling Midas for an oil change last November and a few weeks later it started running rough. I was concerned that regular oil had been used instead of synthetic (this happened before, at the dealer no less). The manager, Frank, confirmed that the records showed the synthetic was added, but agreed to put in a new batch of synthetic right there and then for free. It was a really great gesture! To Midas’ credit, the problem turned out to be carbon buildup in the intake — nothing about the oil at all. Thanks, Frank and Midas, for the awesome customer service!

I went here for inspecting my 8 year old car. The cost for inspection is 50 dollars. They gave me a quote for 3000 dollars. They recommended to replace/​fix the tires and suspension. But my car was actually having issues with braking system. I took it to a local mechanic later on the same day and he was able to figure out the exact issue and fix it for 160 dollars.
I went to Midas for just one reason — their website! It has some very good educational materials about Car maintenance and I thought their shops will have good people. I was wrong!

Be VERY, VERY careful if you patronize this business. I just had my Toyota repaired there, specifically muffler work. They charged me $ 179 for a resonator part that if purchased directly from NAPA (I looked it up on the NAPA Auto Parts website by the part number referenced on the receipt) was only $ 109. I can understand a shop making a profit on parts, but this is absolutely a theft. DO NOT GIVE THEM A PENNY.
It’s doing things like this, that give the car repair industry a bad name and makes people paranoid about being ripped off… Shame on you Midas/​Wheeling.

Today, I brought my sons car in for an oil change. He called for an appointment in the morning. I drove the car in at 1pm and checked in. While the car was being worked on, I noticed the Midas sign on the street stating there was a 17.99 oil change special today. I asked Bob if I was going to get the special and he stated it’s just for oil and filter only. That’s fine, but Bob didn’t mention the special to my son when he called, and Bob didn’t mention to me when I checked in. How disenjenuous not to mention the special, not only to my son when he called, but to a repeat customer with 3 cars in the household. Needless to say, I have to question what the motivations are!!! Bleed the customer at all costs comes to mind. Goodbye forever.

Came in here for a routine oil change for 19.99. They said my car needed a «high mileage» oil change for twice as much. Last time I will go here. Scam artists.
Bob Huhn guy is the scammer in chief at this place

I received a call from Bob, who I assume is the manager of the shop. He informed me that no work could be done on the AC unit unless a diagnosis was done to see if there was a leak. I reiterated my point that if there is a diag fee, that should be bundled in with the price. He said the starting point to service the AC is $ 79.99. Actually, Bob, the starting price is the $ 50 diag fee, and then the $ 79.99 for the AC recharge plus any additional charge for further freon.
I suggested the following on the marquee:
DIAG+AC RECHRG
MOST VEHICLES
$ 129.99
Should fit fine, Bob.
Sorry, Bob. You left me more frustrated then your service center did before. I will again be passing this along to Midas Corporate because you further chose to mislead customers with good prices on the marquee that you cannot even get without paying additional money up front.

They charged me for replacing my headlight even though they never did the repair. Avoid this location.
This past weekend I took my car here for an oil change and to replace a burned out front headlight. As I went there at noon I did not realize that even though they charged me for the headlight replacement and said that they did it, the headlight was still out. I went to another Midas a couple of days later to get my headlight replaced, and when they pulled out the bulb, they informed me that the bulb was many, many years old and that there was no way that this Midas had replaced the headlight. Beware and avoid this Midas, unless you check to make sure that they did everything that they charged you for.