Woods Jack L Plumbing Co, Inc

We have used Jack Woods plumbing for 20 plus years – they used to be our gold standard for plumbing. With that being said, we have seen a drastic decline in their communication over the past year. They do not return phone calls. We called on a Tuesday and were told someone would be able to service a hot water heater that Friday. After checking in on Wednesday, we were informed that they would not be able to come until the following week at the earliest.
Oh well. Atlas Butler it is!

No communication whatsoever.
They don’t even follow the work order.
If they need to come out twice, then they will charge you twice whether it’s their mistakes or not.

I’ve used Jack L Woods Plumbing for a number of service calls over the past 10 – 15 years and was most always pleased with their plumbing services — their plumbing service and expertise was good. However, the last few times we used them we found the plumber to be very gruff and not very personable. Working in the construction/​renovation field, I’m used to dealing with a variety of «trades» and the lack of personality is generally not an issue for me. However, my wife was usually the one at home dealing with the plumber and she found the gruffness and lack of personality to be a detriment.
SO — if you just need a good plumber and don’t care about their «sink-​side manner» Jack Woods would be fine. If you want someone who can explain what’s wrong and how best to fix it — you might want to try someone else.

I found Jack Woods Plumbing when we moved to Columbus 4 years ago. Chose them based on many positive reviews. I have not been disappointed! Their techs are fast and efficient. They have showed me how to remove drain pieces so that we can clear them ourselves and told me about a simple tool I can get at Home Depot to help with that. Last time, tech saw our broken sink faucet, took at pic with his cell phone, sent it to Moen and got us a free replacement. Today was the icing on the cake! Just got a $ 10 check from them– reimbursement for overpaying a bill! Ethical and dependable company. You can’t go wrong with Jack Woods Plumbing!

I recently remodeled my ½ bath and called to make an appointment to have the new vanity and toilet connections /​install done by Jack Woods. They have done work in my home previously including installation of a deduct water meter and remote; and new frost proof hose bibs.
As usual, they called before coming and were on time, were very clean and protected my flooring, listened to exactly what I needed done and did very professional work that I am very happy with. In fact, the quality of their work has exceeded my expectations each time and future buyers one day, if interested in plumbing, will see that the work has been done extremely well — better than original construction on my home. I highly recommend them.