Jacob’s Auto Service

The guy who pumps the gas here has the WORST manners and is completely filthy rude to women. I accidentally pulled into The wrong pump and he instantly started calling me names yelling at me under his breath, I then told him I was taking my business elsewhere because of the way he treated me! When I told him I was going somewhere else, he started viciously yelling at me, mind you in front of other paying customers!!! So some words of advice — CLEARLY he doesn’t care about his business and customer servIce, DO NOT GIVE THIS MAN YOUR BUSINESS!

Excellent place to be! Great work on cars and customer service is excellent! Thanks guys!

I’m local and have been coming to Jacob’s for about 4 yrs regularly after my old place let me down (tried to pork me). I have a buddy who is not local but a master mechanic so I run things by him to make sure anything I do makes sense (and is priced reasonably fair).
Not only, as you see from other reviews, are they friendly and knowledgeable, but they give you a fair price for great work. I showed up unannounced today at 130pm and got an inspection and oil change for my 2 cars by 4pm. And a tank of gas to round it all out ha. Anyway, highly recommended.

I purchased a car from Jacob’s in November 2013. My family had been doing business with them for 10 – 15 years and we thought it to be a reliable and trustworthy business. The car– within the first month– had a leak in the gas line and gas cannister, needed the breaks replaced (they said they had done this) within the first 6 months and has been a TOTAL lemon. Thinking them reliable, I paid a premium for the car (above Kelly’s BB) and as this was my first car purchase, made the very stupid mistake of not checking the car with another mechanic. My new (and reliable) mechanic, told me that any mechanic would have seen the rust and damage under the hood– thus leaving me with only the conclusion that they knew the car was bad and still sold it to me. After all the problems in the first month– I had taken the car back to Jacob’s and asked what they would be willing to buy the car back for– a reasonable gauge of what they really thought its worth was– and they offered my $ 2,000 less than I paid, suggested the damage was a result of my driving, and were ready to rid themselves of me (the sucker).

Got the work finished quickly

The auto mechanic was recommended to work on my Jaguar, so despite the bad reviews of the station (not the mechanic) I took my jag there. When I came to pick up the car on a Saturday the owner & mechanic were there, but when I asked to speak w/​them before leaving they were no where to be found.
Went to retrieve the car– cracked windshield and 20 Miles had been placed on the vehicle! When I called on Monday I was told that the crack was already there when I bought it in– scoundrels, the lot of them.

i get my annual inspection sticker here for the last 15 years. if you need any assistance ask for the main mechanic genaro he is the best and will give you honest and reliable service hard to find in automotive repair

I came here to get my car inspected, and what I expected to take me all day took a matter of 15 minutes! Jacob’s Auto Service wasn’t just efficient, they were affordable and incredibly patient with me.
My knowledge of cars is dismally limited, and they were able to explain everything to me with a generous amount of pleasantries. I didn’t need much patience, though, because there was legit no line when I went! I did get there as they opened, but from what I could gather from other reviews, Jacob’s is usually good about getting customers in and out of the shop.
Overall, great service, and I plan on going back when I need my car inspected again!

On a recent trip from NJ to NH (by way of Boston), our car broke down a short way from Jacob’s… These guys were great! They were able to determine the problem immediately, and the car was ready exactly when they said it would be!

This is one of the few stations that pump your gas for you which is great… however, the fuel attendant overcharged me on more than one occasion of which I had to pay the extra. This a good way to boost sales for a day!
Today I went in for fuel and he SNATCHED my credit card out of my hand. I asked if that is what he does to everyone and he said yes, then he started ranting that my buying fuel at his station doesn’t pay his bills!
And, oh, also they sell cars which a friend bought one from them. The motor mount let go shortly after the purchase, which caused an accident; they would not stand behind the repairs.
I’ve heard they do good repair work although I don’t know if they’re trustworthy based on my girlfriends experience. Also, they do the repairs on the vehicles for Lux Auto across the street (see my review on Lux Auto). Who would want to pay to be treated like this anyway?

I love this gas station! I used to go there all the time when it was on my commute home. I was sad to leave that company knowing that this station was no longer convenient. However, I frequently go out of my way to get my gas from them. I think the employees are great. I love that they know me and always give me a welcoming smile when I drive my car into the station. And the bonus is, they pump the gas for you in all kinds of weather. This is a must go to station!

Talk about convenience! Only a short drive down the street from where I live rests Jacob’s Auto Service. Today my girlfriend was in need of a state inspection and we made our way down there expecting a wait for a Saturday morning.
No line, no wait, her car was taking immediately and within, no lie, 8 minutes we were out! Holy Mary Mother of God! Talk about great, friendly service. On our way in a fellow customer commented to us that this is one of the best local places for car needs.
We’ll be back!

I started going here when my old service station couldn’t come up with a solution to an electrical problem that had been plaguing my car for months despite numerous attempts to fix it. When they gave up, I found Genaro, the world’s best mechanic (along with Click and Clack, of course). He isolated and solved the problem with one attempt. Since then we take all of our cars to Jacob’s. Friendly, competent service, and fair prices. It’s nice to have a place where you’re known and where you can trust the service. This is one of them.

I initially started taking my car here because if I had to leave it there I could walk home while they worked on it. Now I always take my car there for things like inspections and oil changes… I tend to get my gas from there, too.
Everyone is really nice and friendly. They actually pop the hood open to explain to me what they need to do before I leave my car there, and after they do some work on it, they pop the hood open again to show me specifically what they did. Prices are good, too.