Chase Bank

West Covina, Estados Unidos

1.5

Abierto ahora

9 opiniones

Contacto

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Teléfono:
+1 626-919-3129
Sitio web:
chase.com
Dirección:
100 S Vincent Ave, West Covina, CA, 91790
Paradas y estaciones de transporte público cercanas:
450 mFoothill Transit 185, 488
670 mFoothill Transit 185, 272, 281
990 mFoothill Transit 281
Categorías:
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Hoy

Hoy 09:00 – 18:00
Abierto ahora
Horario local (West Covina) 11:47 martes, 24 de junio de 2025

Horario de apertura

lunes 09:00 – 18:00
martes 09:00 – 18:00
miércoles 09:00 – 18:00
jueves 09:00 – 18:00
viernes 09:00 – 18:00
sábado 09:00 – 16:00
domingo –

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9 opiniones sobre Chase Bank

No se requiere registro
Tu valoración: 3
West Covina, CA
They have their own parking lot. Easy to find parking.
They replaced people with machines in here. There are separate lines for ATM and meeting with an associate. The first time I used the machine inside, I was a bit confused. It wasn’t like the ATM machines at the outside. I kinda wished that and associate would have been there for my first experience. It took me a bit longer than I anticipated.
I am statused as a Private Client here. Not sure what that exactly means. Lol. I get a different ATM card.
Wait times can be excessive here. They can be very busy. I’ve met with a variety of bankers here. Some very helpful, and some that are quick to explain and I didn’t completely understand what they explained to me. And I’m already done talking, so I don’t ask for further explanation.
Tu valoración: 1
South Los Angeles, Los Angeles, CA
Seriously the worst chase ever. Rude people and they have no proper way to speak to customers. I was standing in line today around 1pm and heard three other people complaining. I was having a family emergency and was trying to deposit money to an account and they said no. YET the lady behind me did it, and when I asked for a manager they said it’s going to be 15 – 30 min wait. Are you kidding Me!!! I hate this place. I have no problem with Chase it’s just this branch. They need better employees. Also, the guy in the front was really rude (Didn’t get his name but he was short and Hispanic) and raised his voice at me so I did the same. I walked out mad and really disappointed. Never again walking into this chase.
Tu valoración: 1
West Covina, CA
Worst Service Ever!!! They are so slow and unfriendly!!! The wait time to speak to a representative is 45minutes… 2tellers open on weekends? Really, when jts the best time to go to the bank… I’m glad we closed our account here… Don’t go here…
Tu valoración: 2
Azusa, CA
They take for ever to help people out. The line for a teller is taking forever. And they said they have 3 tellers on but only 2 are working with a line out the door. If they see a line any customer service specialist would jump in to help shorten the line but nope. They’re just sitting around. It’s the holiday season and they arnt allowing people to get on with their holiday shopping. I’ve been standing 4th in line for 20 mins now. W a line of 10 behind me.
Tu valoración: 1
West Covina, CA
They installed 4 brand-​new machines inside the bank that some people cannot use. There’s always people in line waiting for an actual person and they only use one teller and these 4 machines. The level of customer service at this bank has gone in the toilet. If you’re shopping for a bank I would not choose this one.
Tu valoración: 1
Covina, CA
This branch used to have excellent customer service. Recently they have installed automated tellers in the branch and have cut the live person tellers down significantly. This week I went in during prime banking hours and they had one live teller open. Many people in line were complaining and an employee told me that all the branches were going to this new system. So I will be going also and closing all of my accounts. What happened to great customer service? Just another example of corporate decisions that are all about the bottom line and cutting jobs. Good bye Chase!
Tu valoración: 1
Pasadena, CA
I had the worst experience trying to refinance with Chase Mortgage lender (Sarabeth). The most incompetent broker I have dealt with. Would not recommend anyone to refinance if you are dealing with this broker. I have passed confidential information multiple times to the broker and she still request for the same thing. I am in fear the person preparing my loan app does not pose the competency to perform the proper task. have decided not to move forward and happily wait to refinance with other banks.
Tu valoración: 4
Rancho Cucamonga, CA
This is a nice bank with nice services.
There is a large parking lot and easy access to drive thru atm.
I went inside last visit and there are plenty of cashier’s and there is also a separate line for business transactions.
Chino Hills, CA
Bank tellers are horrible, need major customer service training. I guess the mindset is to ignore the business transaction clients and just help the regular non-​business clients. As I am the only person in line for the business transactions, all of the bank tellers that were helping the bank customers start to disappear to their breaks. Because I’m just waiting here to complete my transaction, for 10 minutes.