Wescom Credit Union

Worst experience home loans. Inexperienced, unprofessional. My mother and I have had a nightmare experience with our home loan. They do not know what they are doing. They leave you confused, worried, and irate. We are on our second set back, everyone is upset, our Realtor, the seller. Stick to a real bank for home loans !

Wonderful service! Very attentive. I think I like this location better than the one in Pasadena, not that it’s bad there, the staff just seems more cheerful here

Love banking here, fast easy and they have great service. You rarely go unnoticed here. Personal attention and have never gone into a bank until here.

Love love love my credit union! Been a member since 2008. I Had my first credit card from them when I was fresh out of high school and in 2012 they approved me with a car loan with the lowest interest fees I’ve ever seen! I also have my car insurance through them. I’ve never had a bad experience with them. Customer service is always outstanding! They always take care of any problems I have and also very nice and helpful over the phone. I’m very glad I joined when did. And I’m always constantly referring people to come here. Especially young adults and family members.

My experience at this Wescom branch has always been good a one. The customer service has been great every time I visit and if there’s a line, it’s tended to quickly. I love using my «Signature Service» favors and perks, and when I’ve gone it to use them at the branch it’s gone by smoothly. Making payments directly to the IRS for me, notarizing a letter, and free coin machine use, are the perks of being a signature member. Again, a great experience and I love banking with a small credit union as I don’t have to worry about the miscellaneous fees.
PS
The coin machine: They do charge a fee, but if you are a signature member, you can use some of the free perks a few times a year and not pay a fee. It was free years back and some of these reviews mention that as they are reviews from year back.

Customer service is GREAT! Love love love Wescom. Loyal member since 2003! :)

I went into the branch in West Covina this morning and wanted to ask questions about an Asset Maximizer Acct that they offer. The person at the front desk acted like she did not want to be bothered. A person who appeared to be a acct rep. answered my question, but he acted like he did not want my business. I have a substantial amount of money I want to place in a savings or money market account. Interesting that it seems that they did not want my business.

I have been a member for over 7 years.
not happy with the changes and rip off that wescom has become!
they do charge for the coin counter which is total BS.
i have had one late payment on my credit card in 7 years. recently my credit score has dropped. Wescom runs my credit every month and sends me a letter lowering my limit and raising my interest rate. WHY?
my payments are much more than the minimum due. i have paid on time for the past 5 years.
All three of my accounts there (my daughters & my accts) have had major problems due to the lack of professionalism on the banking side of things.
we have had someone else withdraw from my accounts, excessive holds on checks, etc.
i am looking forward to paying off my remaining balance and saying good bye to them once & for all.

I’ve been a member for about 13 years… dayammmmm, that’s a long time! It’s officially my longest relationship ever. I’m happy and loyal.
They have a coin counting machine free for members. No fees! Time to break open the piggy bank.