Kenwood Tire & Auto Service

Love this place! Excellent customer service. Fair pricing. Charming waiting area. Accommodating schedule… What more could you ask for?

Took me on short notice. Got me in and out quickly, but ran into an issue where my snow tire, likely due to it’s age (8+ years old since manufacture), was ruined when being dismounted. Manager handled everything without hesitation, ordering me a replacement tire of the same tire wear. Nice staff. Would recommend to others.

Let me start by saying that I HATE bringing my cars anywhere to have work done. I usually do everything myself, but since I don’t have the equipment to mount/​balance tires at home, it’s one thing I need to have a dedicated shop perform.
I’ve been going here since another tire shop destroyed a set of wheels on my brand new car when I was having winter tires mounted back in 2008. Spencer and his crew took care of me and made things right, and I have been a customer ever since. They do road force balancing (better than the old style balancing machines) and they do the job right the first time, every time. They may not be as cheap as Joe Schmoe at the corner gas station for some things, but they know what they are doing and get it done the right way.
Also, compared to some other tire places (ahem… Sullivan Tire), their prices are not bad at all! I recently got the ol’ bait and switch on a simple tire mounting and balancing quote from Sullivan last week (called them because they are on the same street as my workplace and I was being lazy). I walked in and they quoted me a price which was not bad, and what I usually pay at Kenwood. I called about an hour later, and that price was about $ 60 MORE because they added on all sorts of BS fees (17″ wheel fee, TPMS removal and rebuild fee which is completely unnecessary, and more). I should have known better. Never calling anyone else again!
On top of that, Kenwood has a «Mobile Tire Van» that they can send out to mount tires anywhere, like those glass company vans that do your windshield at work. It does cost an extra fee, but even with the fee, it would have still been less than Sullivan Tire!
If you live near their West Bridgewater location and you need tires, I highly recommend them. And like others have said, you can go across the street to Good Days restaurant and grab some great food while you wait!

Went for an oil change. The place seems pretty good. Can’t really see what was done but my car seems to be ok. It was only an oil change but as I fix other things then I’ll update with more info.

It was my first visit to a mechanic and they got the job done

I drive a VW Passat and sent my girlfriend in here for an oil change and tire rotation while I was working. The staff is extremely friendly, and made her feel very comfortable. Great breakfast place across the street you could walk to while your car is being serviced, too! Overall, good experience, only downside was the price — $ 105 after it all. Keep in mind, foreign car w/​special filter and synthetic oil, it would be far less expensive for an american made car or a honda or toyota). Would definitely go there again.

have been working with Spencer at Kenwood on purchasing Nitto radials. What a super nice guy he is and PATIENT! I havent put these tires on my car yet but I am already more than satisfied with the level of customer service that he has given me. This is the reason that I will continue to keep coming back here.

Found Kenwood Tire after looking through Unilocal.I am very happy I gave this place a try. I requested an appointment online via their website and received an email confirmation within 24 hours. Tara at the desk was great. Very friendly. The waiting room is pretty unique and comfortable with plenty of comfy chairs, free coffee and tea for customers, tons of magazines and TV. Although the wait was a bit longer than I had hoped for, I am okay with the time since they did a full 15 point check along with the oil change service and tire rotation I had requested. What made me 100% convinced I found the right place was the fact that after the service was complete, they informed me my tires will need replacing soon (which they do) but I didn’t feel pressured at all to buy right away. Looking forward to returning for more service. Thank you Spencer, Tara and staff!!!

I found Kenwood off of repair pal and Unilocal.They took me right in and looked over my car for free. I came back a few days later to follow up with some repairs I needed. I talked to Tara who was very knowledgeable, and pleasant. And waited in their very comfy waiting room.
Kenwood diagnosed and fixed a oil leak that was caused by ANOTHER shop putting on the incorrect oil filter. I am also experiencing a shudder in my car. Initial it was believed to be my clutch going. I left my car to have a new one put in. The following day Spencer called and explained that they didn’t put the clutch in. That it didn’t seem to be the problem. He explained that they had tested the car and done a bunch of research. I was taken aback by his honesty. Instead of going ahead and installing a clutch and costing me 1400+ dollars. Spencer was honest with me and explained he didn’t feel right doing it if it wouldn’t definitely fix the problem.
I will definitely continue bringing my cars to Kenwood Tire and Auto from now on. And suggest them to family and friends. As well as anyone else. They truly care about the customer. They are honest, and look out for your best interests. Something that is hard to come by when dealing with dreaded car issues or even just regular car maintenance.

I want to update my rating on Kenwood Tire. After seeing my review on Unilocal,the owner of Kenwood called me to apologize. He seemed genuine and sincere and refunded half of my bill promptly. Perhaps, I made the mistake of not getting him involved in the first place. If you have any issues, reach out to Spencer. He seems to care about client satisfaction and the reputation of his business.

I can’t even begin to tell you how happy I am with the service I received from Kenwood Tire recently! My beloved Chevy Aveo needed quite a bit of work done and I had seriously considered just trading it in and getting a new car. But, instead I made the right choice to fix it. It only took them half a day to fix everything, a wheel barring, shocks, struts, all new tires, and an alignment. They also replaced a headlight that was out. I had recently purchased new wind shield wipers but hadn’t had a chance to install them yet, they were sitting on the floor of my front seat when I dropped my car off and to my surprise were installed when I picked my car up. That is just great customer service! I know it didn’t take a lot to install those wipers, but it was something I really took note of! I don’t remember the last time my car felt this nice to drive. It feels brand new again! The best part is, when I picked up my car and went to pay it was about $ 200 less than I was quoted… that’s right, $ 200 less! Thank you Kenwood for your great work and great customer service! I will be back, that is for sure!

I’m short on time today, but this place IS as good as it gets. Unlike other businesses, they make things right from the start. Wonderful waiting room. Great staff. Superior product. Traveled to West Bridge from Swansea and was very, very happy with the experience. They ARE their word. Dang car drove like it was new after we got our new tires. THanks Kenwood!

Outstanding staff, service and price. We’ve always shopped tire ‘chain stores’ in the past, but we got such fine service, and good prices that I finally feel like I got my money’s worth.