Boston Granite Exchange

The company website states: «We offer the opportunity for customers to view entire slabs. .. In fact, we encourage this. Even within one individual slab there can be vast color and pattern differences. A visit to our showroom allows you to choose exactly the slab you want for your next home-​improvement project.»
Unfortunately I traveled about 150 miles to discover that the above statement isn’t quite understood by the staff themselves. My color consultant and I were searching for exotic granite to finish a custom kitchen made of dark walnut wood. We found the perfect blend of light and dark in one particular slab, and happily told the 20-​something staff. When we pointed out the piece, she stated, «Oh, someone else already put that one on hold.» She assured us that the rest of the slabs under the first one were «all the same, since they’re all the same lot.» After much pleading on my part, she reluctantly agreed to have the spoken-​for piece moved so that we could see the slab beneath. The following slab was much darker and blotchier, and did not meet our criteria. Again I asked to see the next piece, the staff person rolled her eyes and brought us to another 20-​something who also insisted that «It’s all the same lot, they all look alike.» After I pointed out that I was spending thousands of dollars and that I would have to live with my choice, they did finally move the second slab, but the next piece was also too dark. They refused to move another slab, «Because we don’t usually let people pick through them. Besides, it’s all the same lot.» They clearly did not care about our concerns, or they simply didn’t care enough about their products to help us find the right piece.
We ended up traveling an additional 25 miles to a different company in Lowell where the helpful and knowledgeable staff proudly lined up all their slabs to show us their entire lot of the same type of granite, pointed out several differences between each slab, and allowed us to choose which ones we wanted.

Went here last weekend to check out their granite selection for my mom at the recommendation of our granite installer, Hubstone Works. We didn’t expect to get much out of the trip but luckily, we were so wrong.
Boston Granite Exchange has a great color coding system where the stickers they put on the slabs already estimates the price range from low, medium to high. The slabs themselves are organized in very neat rows and viewing it by price range and design is a cinch. Needless to say, we «tagged» her piece within the first half hour we arrived. Now for the next part of our kitchen nightmare…

We’re in the process of designing a new house and one of the (many) options we had to choose was granite for the kitchen and bathrooms. Our builder had us go to Boston Granite Exchange and we had a pleasant experience. The granite is organized by price but they do it via colored circles, so a piece of granite with a red sticker is their cheapest granite while their gold and silver stickers are the most expensive (I don’t think there was a color above these). The granite with the pricey stickers were indeed the most beautiful as they really sparkled under lighting, but we found two slabs in the red/​blue categories (the cheapest) that we were happy with. Note that the salesman said that all of their granite is the same high quality — the more expensive granite is just less common (or more sparkly) so that made us feel better.
The only strange thing is that they won’t give you prices on the granite because I guess that’s negotiated between the contractor and this shop. Odd, but I think we stayed close to our allowance and we can’t wait to see these slabs turned into countertops for our kitchen and bathrooms!