Moodz Day Spa & Salon

Not good customer service. Had an appointment with a particular person, who took the day off. (This may be disappointing, but it happens) substituted someone else without telling me, I almost walked out, but I allowed a manager to cajole me into accepting their alternate, being told how wonderful she was. NOT! Perfectly nice person, but not for me. Manager told me it was their mistake because they had neglected to check the «has a preference» button, but did not offer discount, or add on. I should have just left after making an appointment for next month with the person I wanted to see in the first place.: (

I love my time spent at Moodz. It’s a very clean, modern space and all of the employees are friendly and upbeat. I see Greg Wilde for my hair. He is constantly learning new techniques and keeping up with the current styles. He’s also excellent at teaching me what to do at home. Now that I have found him I won’t go to anyone else!

Writing this review specifically about Kate, the massage therapist. AMAZING. It’s been awhile since I have found someone that can truly give a good deep tissue massage but she works wonders. I’m very active and often times am very tight but leave here with so much relief. Have been back twice now. HIGHLY recommend her.

Okay. My girlfriend L is a regular, and is quite lovely to begin with. I’m pretty sure that’s not just an opinion, it’s a stone cold fact. But after getting her hair done here, she is absolutely irresistable. Simply divine. It’s difficult for me not to stare. and sounds weird… But anyhow.
Just wanted to send my appreciation. I know she always looks forward to her appointments. Great job Katherine! Thank you. :)

I am an athlete and called up to schedule a deep tissue massage. Asked specifically if the massage therapist I was scheduled with was strong enough to do deep tissue sports massage and the person confirmed that she was. I had Amanda and she was very nice, but although she did use some elbow that was the extent of the deep tissue. It was more a relaxation massage than getting into break up knots deep inside the muscles that are getting abused by my hours of daily training. Before the massage I indicated I wanted to get some relief with some leg tissue issues and also indicated that I wanted more pressure during and when she was getting at a painful area I indicated so and asked her to focus on it, but she tended away from the sore areas and then when it didn’t happen asked for more focus on my my problem leg but the massage continued to be more relaxation based. I normally don’t post negative feedback, but given the cost of a massage and the difference between the purpose for relaxation massage and deep tissue I felt that it was necessary. If I was the type for a relaxation massage I would go to Amanda as that seems to be her specialty but that is not what I wanted/​needed. I have been to Moodz in Wayland three times. I have gone there each time because I can’t get in at my usual places and have an issue that is preventing me from training properly. The first time was a similar experience to this one (different person) the second time was an awesome deep tissue massage (different person) and this time obviously not so good again. I think for deep tissue I will have to wait to get into my usual places going forward.

several experiences — non event, perhaps management can retrain hairdressers to have some substance and quality techniques.
it went from my 11 yr old bad bang cut (you ask yourself, how bad can it be???)
to my blow-​dry — with every brush, Maria was asking me if it is ok. I was asked several times where I live (they are right next door to my house, perhaps that is why I gave MOODZ so many chances and really wanted to like them) its just bad. its like having a bad hair day and pay money for it?
Advice — PLEASE — do train your hairdressers. If people like haircuts they get, $$$ and great tips will not be a problem.
Positives — it is a very cute place visually.

The spa is nice and so were the front desk people. It’s too bad that my manicure was very rough and rushed — not a spa-​like experience at all. I’ve also never experienced a manicurist who used her long nails to scrape off the extra polish around my cuticles.

I cannot say enough good things about Moodz. I was a customer for five years and would still be except I moved out of state for a job. Molly (massage) and Amy (hair dresser) are the best! They really became my go-​to people for pampering. I found that there was a great value in the price.
The only downside is the parking lot. I always booked early morning appointments because the lot got very crowded after 11:00 am.

I LOVE my hairdresser Maria. She is amazing and she is ½ the price of what I paid in Wellesley! They did just renovate, which I was not a big fan of and then they increased the prices without notifying me. I was a little shocked when I paid my bill one time and it was totally different.
But, all in all, the prices are relatively affordable and the services that Maria provides is by far the best around! Check her out!

I’ve been going to Moodz for years. They have a very nice staff and a nice variety of spa offerings. The big issue I have with Moodz is the non-​spa like environment. They try, but it’s loud and noisy especially on Saturday when you can hear everything from the salon in the spa rooms. Also I wish someone would teach the employees how to walk in heels without sounding like elephants or advise them not to wear them in the spa area. Serene music is piped into all the rooms but playing it loudly does little to mask the noise and defeats the purpose of serenity. I just wish it was quieter.

Some massage tables, calm shades of paint and glass tiles do not a Spa make. When I hear the word ‘spa’ I picture «pampering». Cars on an assembly line in Detroit get more pampering than you will get at Moodz.
No problem taking a chunk of your money, but this spa did not earn it – they just don’t seem to care and the service and technique were sub par at best. Most of us feel we deserve something for our money, but most of us make excuses for bad service and suck it up. Not this time. The service is supposed to be part of the price – and if it isn’t, they should be honest and up front and list giving a sh*t as a separate menu item. Would you pay just anyone on the street $ 80 to give you a facial? No, you go to a spaaah, where you receive professional treatment and that extra aahhh pampering. I had a massage (so so), a facial (appalling) and a mani/​pedi (expensive, but good).
I would patronize someone off the street before setting foot in this place again; same service, a fraction of the price. This was a generous gift from my daughter, but she had never been here. We were both unpleasantly surprised.
The moral of the story, my children, is shop around. All «spas» are not created equal. Visit or call, get a feel for what the vibe is like at a place before you plop down your hard earned cash. If they seem busy or rushed and have that all too common air of having something better to do, try another place.

Review for pregnancy massage with Kate. Was a soothing and effective massage. Left feeling relaxed and at peace. Kate used the perfect amount of pressure, didn’t chat too much which helped me relax even more. I’d go back to her in a second!

My fiancé purchased the ultimate spa package for me for valentines day. It included the massage, facial, mani & pedi, hair blowout, and makeup. I spent about 5 – 6 hrs at the salon and lunch was included also. First, the staff was wonderful! I just recently moved to the area and was not sure what I would be walking into. Three or four different people worked on me and they were all very polite and accommodating. I loved my facial and it was worth every penny. I did not feel rushed through the process and she made a specific cocktail for my skin type. I will be booking again.
Also, the mani and pedi experience was amazing. I have had many and it defiantly goes on the top of my list as one of the best.
All around, I had a wonderful time at the salon! I would recommend it to anyone. I would defiantly go back! Not to mention, their prices are very reasonable!

I have been to a lot of spas and it makes no sense that I have never visited the one in the center of my own town.
I booked the deluxe pedicure and OPI two week manicure and was greeted by Cynthia who I had a wonderful treatment with. She is a talented nail technician and we chatted freely and easily. She also does great massage and knows a lot about the spa industry and products (thank you for reminding me I needed to pick up more Solar Oil)! If you are going to have a nail treatment do yourself and book it with Cynthia.
I also indulged in a customized facial. I had originally booked on a Sunday but about 15 minutes before my appointment I was called and notified the esthetician that would have done it had to rush to the hospital because a family member was in a bad car accident. They were very apologetic and offered me a spot the next day with a discount. I know some people would have been incredibly mad or rude in a situation like this because it was so close to the appointment and most people cannot come in during the work week but come on, is it really worth getting upset about?
I had Virginia for my facial and it was… different. It began with a face down massage. There was a sheet AND towel on the face cradle, with no opening for ones mouth like at most places. Resulting in it being a bit hard to breath. Even when I asked that she remove the towel it was still incredibly uncomfortable to be breathing into a thick sheet… Kind of weird?
Also, she had her iPhone on a shelf nearby and it vibrated periodically during my service.
She did an okay job but lacked the warmth I experienced with Cynthia but that is okay, I understand everyone is very different.
I was surprised there were no robes or spa slippers, guests disrobe in the room which is a bit. not spa-​like?
I also love that Cynthia was able to give me pointers on who to book with for hair as I have a very distinctive type I don’t trust with just anyone. I really like her and will definitely come back!

Customer Service is amazing. There was a mess up when I booked a couple of appointments online. The lady at the front desk personally called two clients who were more than willing to move their appointments by 15 minutes so that they could fit both myself and my friend in!
The haircuts were great! I also had a facial which was pretty superb!

I had been growing my curly hair long for a few years and finally decided to cut it all off. I mean REALLY short. This was a very last minute decision and I just HAD to do it that day after work! I couldn’t see my regular stylist at another salon, I remembered hearing good things about Moodz, it was on my way home from work — so I called a booked an appointment for that very afternoon with Adam.
Now, I am sure you can imagine the disaster of a VERY short haircut, spur of the moment, on curly hair. That situation has disaster written all over it, so I REALLY LUCKED OUT in picking moodz!
Adam gave me one of the best haircuts I’ve ever had in my life!
The easiest way for me to tell a good hair stylist is if the person really looks at my hair before getting it wet and starting to cut. I have curly/​wavy, medium thick hair. It’s nice hair, but it is not your standard hair and you can’t just go to town cutting it like you would on flat, straight hair.
Adam did an excellent job basically inspecting my hair to get a good feel for where the curls were and the texture and all of that stuff. He also altered the style I wanted (I went with a picture of a hairstyle that admittedly would have taken a LOT of styling every morning to get my hair to do.) to suit my facial features and the natural curl of my hair.
I got an incredibly flattering cut that has now grown out about a month and a half without needing a trim (that is saying a LOT for the quality of this cut — short haircuts often can use a trim within 1 – 2 weeks to keep the style up).
I will definitely be going back to Adam to keep up this super cute hair style that I love!
The only reason I didn’t give five stars was the price. I feel like the service I got, and the quality of the haircut I got, was well worth the price I paid. However, going back for a trim or more simple haircut… their prices are a bit steep. However it is worth it and I highly recommend Moodz and Adam in particular.

I’ve only been here twice, but I almost never do the whole salon things.
I got a hair cut, with which they did an amazing job. They gave me exactly what I asked for and didn’t take of too much length.
I also got a Brazillian wax. The girl who did it was really sweet and I felt relaxed with her. She was easy to talk to and made the whole experience as pleasant as possible.

First, let me say that my rating is based on my overall experience at Moodz (Lounge area, locker room and treatments). I had a massage with Nadia and the vitamin C facial with Christine.
I was a little disappointed with the lounge and locker room. The locker room was small and bland. The lounge was decent but was very small. There were a lot of women waiting and you had to practically sit on top of each other. When someone left or came they either had to climb over your legs or you would have to stand to let them get by b/​c there was no room between the couch and the table. Kind of a cramped space.
My facial with Nadia was THE BEST! I’ve had many facials over the years and this was one of my favorites! Nadia has a very soothing way of doing everything and gives a great hand and foot massage while your mask dries. The results were great, also. If I were just ranking my facial I would give it a 5-​star!
My massage was well below average. She talked a good amount throughout the massage and her technique was not good. I left the massage feeling more annoyed than relaxed.
At least one out of two treatments was good. I have noticed that the vitamin c facial is no longer on their website? I hope they didn’t stop this treatment!
I would recommend going if you are just looking for a good treatment (with Nadia) but not if you’re looking for an overall spa experience.

I got the Executive Stress Buster massage from Kate & I couldn’t have been more pleased with the entire experience (except if I could have stayed on the table longer).
Kate was polite & friendly, but kept quiet once the massage got going. She applied perfect pressure, and the heated table was a huge plus.
I will definitely be going back. (Oh, and I second the SpaFinder comment. Processed with no issues.)

Michelle gave me a good specialized massage. Deep tissue concentrating on my back and butt. She was good, always checking in with me.
I’m not giving her the fifth star because she knocked on my door amid undressing. Am I slow with undressing? This is the first time that I don’t have to wait for the therapist.