Einstein Bros Bagels

I have been DYING to try out Einstein Bros! I have heard it was so good, and even with all of these reviews that «down» the bagel café, I wanted to try it anyway (sometimes other Unilocal reviews are biased…). Anyway, I was going out to the Rt. 20 area on Feb. 6, so I thought I’d stop by (as I would drive right past it!). I signed up for their rewards program online prior to the visit and got a coupon for a free bagel and shmear (?), so that was a nice surprise and making my visit more worth the while. Anyway, so pulled up to the plaza on Feb. 6, and there were NO cars in the plaza. Really? There is a fitness place, pet store, and a Starbucks along with this bagel spot, and no one! Not even employees? It was bizarre. To my surprise, it looked closed inside (and online it said they were open, and what bagel spot ISN’T open on a Saturday morning?). Walked over to Starbucks and read the signs all over the door «Power is out. Will be back open soon». Ugh. Really.
Was dying to visit Einstein and never actually got to due to power outage! (So why was the traffic light at the busy intersection outside of this place working then? In past outages, even those have been off!). I still want to try Einstein and plan to come back soon, but on Saturday they lost some business as I was forced (somewhat) to go to Dunkin Donuts up the road.
Hope to update soon with info about how this place actually is, when I finally am able to go in.

Every time I come here it’s always cold, food is good but very uncomfortable being cold and can’t enjoy my lunch.

I went here for the first time on Sunday the 14^th and the woman behind the counter was clearly overwhelmed by my order of two egg sandwiches, 2 muffuns, 2 pastries, a struedel, and 6 bagels because she managed to completely forget the muffins. I didn’t catch it until I got home and was not going to turn around to go back. She was not very personable and I wondered what would happen if they were actually busy! I definitely won’t be going back there, I can get a better experience at Dunkin Donuts.

Everything bagel with jalapeño cream cheese is my standard order here. The staff are very friendly and nice.

Best Einsteins I’ve ever been too. The staff work hard and make excellent bagels. My personal favorite is an egg with plain cream cheese and a plain with plain cream cheese. If you can get then right when they come out of the oven you’re in for a treat. The bagel melts the cream cheese into a delicious mixture. A plain with butter is also an excellent choice. Very light and tasty. The Einsteins neighborhood blend is also a good pick if you like your coffee on the lighter side.
Only drawback is that it’s on the pricier side for Boston area bagel shops. Still would recommend it wholeheartedly. Good pick before jumping on the mass pike in the morning.

I have been to this location often and their sandwich gets smaller and the price keeps going up. I have been to Finagle a Bagel and their sandwiches are better and more reasonable. The difference u get free coffee refills at Einstein.

I really like going there and getting bagles. The bagles are fresh and include creative kinds like Spinach Florentine and Jalapeño.
I am not sure why some people are giving this place poor reviews. Personally I am not expecting décor; I am expecting bagles and decent service. The manager and staff have provided both so I have nothing to compl;ain about.
If you go there when it is busy then expect to wait but that is how all places are.

Came here for bagels and coffee to go with my husband this morning. I got the 9 grain bagel with chive & onion cream cheese and iced coffee; he got a breakfast sandwich, a chocolate chip bagel (he was feeling indecisive and apparently ravenous), and a strawberry lemonade. As far as the food went– the 9 grain bagel honestly tasted and felt like a couple of thick slices of store-​bought multigrain bread. I order multigrain bagels because I like their heartiness– this bagel was the opposite. The chive and onion cream cheese was good, though. My husband said his breakfast sandwich was fine, and the chocolate chip bagel could have used more chocolate chips, but the consistency was good. My iced coffee was decent but I would probably grab a drink from Starbucks next door next time; he really liked his strawberry lemonade.
As for the other aspects of the experience– this isn’t a location that I would like to spend time in; it’s dimly lit, crowded, and just doesn’t have the clean, simple atmosphere that I would expect of a chain. The weirdest part of this place was that the ordering and paying process really isn’t clear– when you get up to the front of the line, there’s a bunch of people standing around behind the counter, taking some people’s orders but ignoring other people. We stood around for a minute and no one acknowledged us, so we went down to the (open) register. When we started ordering, the guy interrupted us to say, «You haven’t ordered yet?» and started loudly calling orders to the other employees, even though I hadn’t finished ordering– I had to go back later and correct what he had called. It just felt a little awkward and uncomfortable.

I am not a geographical bagel snob. I have had NYC bagels and they are great but I also like bagels I find elsewhere. I happen to like the texture and flavor and crust of Einsteins bagels. The stores however lack any character. The are generic and corporate much like a dunkin donuts. Come in for a good bagel and an anonymous experience.

The other day I visited this location in the late morning, place was very quiet. After perusing the deli menu board, I stepped forward to the register to order. The girl seemed rather annoyed that I was even there, evidently I’d interrupted her chat time
with a co-​worker standing near her. Upon hearing my order for a medium berry smoothie, she told me forcefully that I must order that at NEXT register (mind you, the place was empty), and proceeded to totally
ignore me when I did as she asked. Despite the fact she was the only employee present, she clearly had no intention of helping me. I stood there waiting for over two minutes, at which point I decided to just
walk out. Wow– off-​the-​charts rudeness … served up special at Einstein’s Bagel’s in Wayland.

This bagel shop utterly sucks. I bought a cup of coffee and a turkey sandwich for a take out, but the pitcher for creamer at the counter was empty and I had to wait some time, Worser off, after arriving at home being quietly settled to devour the sandwich, the meat was MISSING! Have you ever had a sandwich with its meat missing? I could understand tomato or lettuce is missing, but I had never had its meat missing. This is well in the league of the incidents at Dan Gellio in Westboro where a metal pin was found before taking a bite. So I wrapped the sandwich and drove all the way back to the Bagel shop to get the meat; the supervisor dabbed in turkey slices in the same sandwich and gave it back to me w/​o apologizing. This bagel shop is deplorable. I bet this shop would surely have made Einstein’s sock off with their medocrity and lousy services. The shop has a staff member who look and act like Brutus in Popeye.

Half the times that i go here they are out of cinnamom raisin bagels. If you keep running out of them why don’t you make more! I trek over there, park in that horrible little parking lot, get the soup nazi routine from the bagel lady, and you ran out. There is no decent place to get a bagel in the metrowest, none.

I used to go here all the time, not because I liked the food so much, but because it was the only place to stop between work and the Pike other then Dunks.
Bagels tasted OK, but are on the smallish side.
Staff here was always friendly and efficient.

I telecommute using my laptop, so I often am scoping out good places to hunker down and get some work done. This is one of the better choices in the area. Starbucks can get too crowded, they don’t have too many food options, and no free refills. Panera’s wifi can be spotty and they limit your time online during midday and some of their food is gross. Breugger’s doesn’t have free refills and I think their cream cheese has an awful consistency. With some of the small locally-​owned places, I feel sort of bad sitting taking up space while I just sip a drink and work.
Anyway, I like this Einstein’s. The bagel thins are good. Everything seems a little cheaper than Bruegger’s. Better cream cheese, too. FREE REFILLS! Plenty of space. I’ve never dealt with surly staff so far.
The bagels aren’t great. I mean, if I want a real authentic NY-​tasting bagel I’ll be at Rosenfeld’s in Newton. But they’re pretty good for a chain. Totally edible and tasty once toasted.
Good place to get some work done and grab a little lunch.

After the conversation with David I decided to give them a second chance — This past Friday I dropped by in the afternoon for a lunch sandwich.
None of the staff I dealt with on my last visit were there this time around. It wasn’t super busy but there was a steady stream of customers; I was greeted quickly and with a smile. The sandwich was good and everything tasted fresh. The employees were friendly and everyone appeared to be on top of things.
Hopefully this is the norm here going forward — I’ll visit again in the future.

Tasty but expensive. Current staff is «ehh» at best.

I don’t know how you can screw up a bagel but they do it here. The worst I’ve ever eaten. By far. And the entire staff walks around as if in a coma. Pass on by.

Spinach Florentine bagel is my fave! Absolutely delicious.
Staff is pretty disappointing. Sometimes they are what keeps me from getting my fix. They are a very depressing bunch. Very lax, surly, classless bunch.
2 stars are for the bagel.

2 stars for my breakfast Unilocal
so heres the dealio. 2 stars goes solely to the black russian, you ever have one? basically its pumpernickel with sesame seeds, pretty tasty imo, if you like that sort of thing. so whats with he rest of the place? location, i guess is fine, its right on 27 and 30 on the way to lameingham, so if i want it, i go, if not i can keep driving. its way expensive for a bagel and schmeer, maybe 3 bucks or so, thats pricey in my book chiefy. its not nyc bagels for sure, hell its not even montreal bagels (whose with me yumm)
and how about that lovely staff. staff infection maybe! oy, so slow and lackadaisical. hello, its the morning, you think you can take the phone in the back or get with the program. i think thats the owner/​manager, whatever, use your dome and if you see a backup, get moving, customer service should be #1. coffee isnt very good, the buck is right next door, how many stops you gonna make buddy?
anywho, as i was saying, if you have nothing to do or nowhere to be, get the black russian and enjoy, if not, pass!

This place was so cool when they first opened. There was really no place that was close enough to grab lunch when we were in high school and this place opened up.
Bagels (and the sandwiches they make WITH the bagels) are delish and their Chicken Caesar salad was scrumpdilliyumpcious. Great place for a snack on the go or a light meal, but I wouldn’t take a date there for dinner. ;)