Chevy Chase Geeks

Don’t go to these Geeks.
I had a frustrating misadventure with Chevy Chase Geeks. In hindsight, warning signs were there and I should have paid better attention to them.
My computer would not boot up, and I decided to take it to Chevy Chase Geeks. I called in the morning and spoke with someone who pointed out it would be cheaper to bring it there rather than have someone come out to look at it. I said I would be there before 6:00 PM (which is when they close). I quickly went home and got my CPU. The first sign of ‘hmm” happened when I got there, and the door says they are open until 7:00 PM. I thought I might have misunderstood on the phone that they close at 6:00 and happily went up a flight of steps. I entered an empy office suite (it seems to be shared with a real estate office) and there was no one around (remember, I had called to say I was coming). I went around the whole suite until I found a policeman talking on the phone, who told me Chevy Chase Geeks was open. The guy was out in the back smoking a cigarette. He eventually did show up. That should have maybe been my second ‘hmm’ moment. Two days go by and I don’t hear back so I call them. I am told they are ‘working’ on it. That should have been my third ‘hmm’ moment. Finally on Saturday morning (I had dropped it off on Tuesday) I get a call saying that windows needs to be re-​installed (which will wipe my entire C drive). I go over there in the late morning (They are open until 4), and agree to have it wiped if it will fix the problem. I get a call on Monday (how long does it take to wipe a CPU?) saying it is ready.
I go to pick it up, and it is a new attendant– a 20 year old who seems more intent on playing his video game than on helping me. My Dell computer has a small tag on it which he rips off while trying to remove the invoice placed on it. He does take my $ 150. I am not thrilled with my checkout (nor with the 6 days it took to ‘fix’ my problem), but grateful to have a computer again. I take it home, and while no programs are left, it seems to be working fine. On Tuesday night I discover it is not working fine as it now refuses to accept any programs I try to install saying a file has been corrupted.
I call Chevy Chase Geeks Wednesday morning and explain that the computer is still not working right. I am told I can bring it over that day, but Thursday they will be closed (I don’t ask why). I leave the office and call ahead at 5:45 to let them know I am almost there. No one answers, but I assume the attendant is probably out smoking again. I get there and the place is locked up.
This whole experience has not been pleasant nor helpful. If I need computer help again, I would not go back to these Geeks.