Alamo Rent A Car

We flew in to Providence late Thursday evening for a weekend wedding and the process with Alamo was quick and easy. We have a toddler and everything was ready and waiting for us when we arrived. The representative at the counter was attentive and efficient. Upon our return we were notified that our flight was delayed an hour and since our baby was asleep in the car seat (which was also rented and in good condition as well as clean!) the return attendant let us hang for a bit until she woke up. We couldn’t be more satisfied with the company, the service and the unbeatable price that we received from Alamo.

Other than the flying trim panel that came out of my Chrysler Town & Country rental that I took from MA down to Florida — They were good enough not to charge me for the missing panel and understood it was a defect w/​the car. Also — The price they offered me being a first time user of Alamo was ½ as much as everyone else.

Very good experience. Added extra day no problem. Would definitely rent here again.

I rented a car from Rochester airport and dropped it off at the Rhode Island airport. I guess the guy who checked me in in Rochester really messed up the reservation It took Sarah and the manager a little bit time to find it. Because I had to wait they really took care of me. Sarah was very friendly and helpful and so was the manager! I appreciate that they appreciated my time!!!

I swear I was at this counter getting my rental for three minutes!!! I could not believe how quick and easy peasy it was!!! They offered me the upgrade the gps and you know the speak but didn’t push and had me sign and go on my way! Also the gentleman was super friendly! I have always had a great experience with Alamo! I will continue to use them!

I got a very good rate online to rent a Ford Escape SUV so I could help my daughter move all her stuff from Providence to Washington, DC after her college graduation. I was happy to see that the one-​way rental did not cost anything extra. After making the booking I called Alamo’s membership line (I am an Alamo club member) and asked if I could add my 22-​year-​old daughter as a driver. The phone rep said yes, for an $ 11 fee. That sounded great — but when we got to the rental counter at PVD, the reservations agent said that was wrong — because it’s an SUV, a driver under 25 cannot be added to the rental for any amount of money. I was very annoyed about that — had to do the whole drive to DC myself. I would have kept looking around for another car rental company to find one that would allow an under-​25 driver to pay an extra fee to be able to share the driving on an SUV. I guess this is more the fault of the rental agent on the phone than the counter clerk at PVD — but I do have to say she wasn’t very nice while giving us the bad news. Despite that snafu, the pickup of the SUV went well, and it was a great car for the drive, and the drop-​off in DC was fast and easy. So I’m giving 4 stars, but not 5.

First, I give 3 stars because of the weather context of bitter cold and plentiful snow. However, there were 2 issues when I picked up the car at 10:30PM to start a 3 hour drive. First, it was covered with salt and dirt. the appearance part is minor but the reduction of visibility through the windows was an issue. Second, the windshield washer reservoir was empty. When I realized this, I had to find an open store to buy some late at night in unfamiliar territory. When I returned the car, the fellow who checked it in told me that I could go to the counter for reimbursement of the $ 4 for the washer solvent. I chose not to spend the 30 minutes that i am sure it would have taken to do so.

Great, In and Out was quick and easy. Personnel were friendly and professional. Have rented from Alamo many times. Always happy with service!

In and out quickly. No frills customer service. Seriously easy. Only warning, and it’s not even really an Alamo issue, is the walk from the terminal to the agency. It’s long. However, they have the moving walkways and a golf cart shuttle if you’re that lazy.

Just rented from Alamo at PVD for one week. If there ever was a perfect rental experience — this was it. It was an effortless rental. No delay picking it up. Choice of vehicle was good. Getting out of airport easy. The return was as easy as it could be. I’ve rented cars for business and pleasure since 1969 and this was the best rental experience yet. I’ll be back.

I got a great price on a premium car from Alamo — $ 365 total for 10 days! The Toyota Avalon was a very nice ride and the Bluetooth handsfree was a perfect accessory, along with the USB and lighter charging options for cell and tablet. This is the third time I’ve rented and I’ve always been happy.

I rented from Alamo Rental car out of Providence’s TF Green regional airport for 3 days. Got a sweet deal off of Priceline at $ 20/​day, so that was great. I saved a good $ 40 off the total from an original booking from Orbitz, so I cancelled that for the Priceline deal. I arrived here from Honolulu and after 2 layovers in Seattle and Minneapolis-​St Paul. After a long travel day, I followed the signs to the rental car area — which is like far away from the baggage claim area. I guess they were closer to the cars themselves, but wow. It was about a 10 minute commute.
The physical address for Alamo Rental Car was on Jackson Avenue, per Unilocal.As it turns out, Jefferson Blvd is where the actual garage where you check in and out the rental cars at. It’s connected to the airport, of course, but the physical address is on Jefferson Blvd. Cute. And so, I got here and checked in. The process was good and the dude at the counter was professional. I opted for the LDW insurance as always, since stuff happens out there on the roads. Better to have yourself covered, rather than trying to battle it out with the company especially after something had happen. So peace of mind, but a $$ maker for the company. I got an economy car, which was fine and I proceeded to the car lot and was told I got a free upgrade, since they had no economy cars available that day. I was like, free is definitely good. I picked out a Toyota, which was pretty sweet, but as it turned out, that was a problem and took me a good 15 minutes to sort out.
As I drove out of the lot, the Alamo attendant told me to wait and subsequently, I was told that the model I was driving was in the process of recalling. I was like, you’re kidding right? And so, I had to pack up my stuff, while another guy asked me what kind of car I wanted. After a good 5 minutes of waiting, he drove up with the car, which happened to be a Nissan Maxima, which looked kind of epic and spacious, so that was a good thing, i guess. The car rental spaces were on the 5^th floor of the complex, so I had to find the exit and drive down 5 floors before heading off to the I-​95. It was an experience that was definitely interesting and my 1^st time doing so. Not that it was bad or annoying, but I just needed to point that out. It just costed me time, but I had time as I was on vacation anyway.
The check back in process was just like any other. Drive back in the facility and check the car back into inventory. It was a good ¹¹⁄₂ hour drive from Falmouth to Providence and I was sad to go, but had a good experience here in New England. Hope to be back. The car insurance LDW was cheaper than that of Hertz, which was great. Just $ 16.99/ day versus $ 24.99/day. Thought that was very good. Other than that, if you don’t mind not being a loyal rental, the prices online via Priceline are great, if you don’t mind renting randomly — as long as you get a great price, certainly I don’t. Nice to shop around, don’t you think. Overall, my experience at Alamo was spot on, even though the incident was kind of unavoidable. Pretty good though. Recommended for all your travel needs.
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