CollisionMax of Warminster

I have now been to CollisionMax four times with four different cars. No, I am not accident prone! My wife’s beautiful, brand-​new Mazda CX-​9 was damaged by stone fragments by a reckless truck driver. She was sick about this. She loves her new Mazda. So, I took her car to CollisionMax with the full confidence that they would repair the stone chips in a minimally invasive manner. I met with Dale, my service advisor, who was empathic, knowledgeable and quick to understand my concerns about matching the black metallic paint on the Mazda.
Dave completed the repair precisely in the time frame he committed to. The paint match is outstanding. Dale was a total pleasure to deal with. If anyone reading this review has need of a top notch repair center that does a great job at very reasonable prices; go see Dale at CollisionMax.
By-​The-​Way, I live in Doylestown and have dealt with two other collision repair centers very close to my home. Fred Beans Collision Center was horrible to deal with. I travel about 40 minutes to CollisionMax because I know that they will complete the work on-​time and I will be completely satisfied with the quality of their craftsmanship. It is worth the drive to Warminster to work with the fine people at CollisionMax. Even Trish the cute receptionist is sweet and professional!
James Albert
Doylestown

Not recommended.
My car was not ready when they said it would be (date pushed back 3x) and they never communicated the status with me. I only would find out when I called them. When I picked up my car, everything that was in my trunk was left in the back seat AND the back seat was not reattached. I could lift the entire back seat up. I was told they detailed the car, yet there was still adhesive stuck on the door. I received a call that a part for my car came in and when I stopped in that afternoon, I was told they could not locate the part. Finally, my car repairs are done and I will not be returning to CollisionMax Warminster.
Unprofessional and poor quality. The only good thing they have going is that their receptionist, Trish, is nice.

I just got my car repaired at Collision Max and I had a wonderful experience. The customer service was phenomenal; the administrative assistant, Trish, was welcoming and accommodating. She made sure everything was correct with my insurance company and offered to call Enterprise to make sure everything was taken care of in a timely manner. The assistant manager, Chris, also demonstrated quality customer service. He was kind and made sure my car was fixed to near perfection. In fact, my car looked better than it did before I got it repaired. The employees even repaired my side mirror. Overall, I was very satisfied with my experience at Collision Max and would highly recommend it to anyone who needs to get their car repaired.

A few years, ago I took my car to Collison Max after an accident. I was told it would take a week to fix. I called the morning after it was supposed to be ready and was told they found additional damage and were waiting for the adjuster to take another look and approve the additional work. They did not call to tell me this. I had to call them. It took an additional week. Yes, they did a nice job fixing it but I’ll never take my car there again.

I just had my Jeep Liberty repaired at this location after sliding off the road slipping on black ice and crashing into a wooded area. Needless to say, my car was pretty banged up and needed a lot of work done, pretty much all over. From front end to hood to roof to passenger side and oh man it looks awesome! The paint is beautiful and shiny and looks brand new, no easy feat considering it’s a 2005. My 5 year old daughter even commented on how shiny Mommy’s old car looks now! The staff was super friendly from the estimator to the service at the front desk when I came to pick up my car today. My car was totally clean and runs like new again. I would absolutely recommend CMAX to anyone.

Terrible communication with clients. They didn’t call but their service rep kept calling to see if they were checking in with me. The customer service at the front desk were rude and clueless. Whispering to each other the whole time I was in the waiting area. I picked up my car and my antenna was in the front seat along with trash they used to keep their dirty feet off my car and tape wrappers. I drove a block away and my rear windshield wiper fell off, and unfortunately I had to walk back in their establishment to have that fixed. That was the last time.

Horrible. Had my car forever, and kept ‘fixing’ things that were not broken or anywhere near the actual issue. Did not keep me updated on status, unless I called, then depending whom I spoke to gave me completely different stories. Would not recommend or return