Pinnacle Hair Salon

My 16 yr old daughter went in there yesterday to get blonde ombré. She said the reviews were really good. Two hours later she comes out with purple and pink hair. No apologies, the hair dresser just told me that it’ll fade away. Ummmm really? No offer to fix it… nothing. Awful. Never again going there. My daughters hair needs extensive repair now. She said the hair dresser kept talking out loud about what hair Colors she can mix and what will cover and yet she came out with something completely different. She obviously is not knowledgable. Which is something they should consider when hiring… you know seeing that’s it’s people’s hair you are dealing with. Beware. Color is not their forte!

I decided I was tired of paying for an overpriced «designer» hair cut at the salon I had been going to in Wellesley and opted for one closer to home in Waltham. I have naturally curly hair which is very forgiving but can also turn into a disaster in the wrong hands. Upon arriving, everyone was extremely friendly and I was offered beverages and snacks. I talked Natasha through what I was looking for and what had been done by my previous stylist, and she went to work. I was originally going to give only 4 stars because the salon surprisingly did not own a diffuser attachment for any of their hairdryers, so I couldn’t really tell if I had received the cut and color I wanted, but when I washed and styled my hair the next morning, it was perfect! I’ll bring my own diffuser in next time if it means I’ll get the results I want. Totally worth it and my friends tell me it’s the best haircut I’ve received in the past year! Thanks Natasha!

Just wanted to say My first visit at Pinnacle hair salon in Waltham was an amazing experience! Not only was my hair cut perfectly done by Natasha Skye but the shop owner (Debbie) was very sweet, and welcoming to me. While waiting I was offered fresh coffee, muffins, and a cold beverages.
My stylist was Natasha, she not only accomplished the look I was going for but she went that extra mile to make sure I was happy with the outcome. I left the shop feeling and looking like a million dollars. I would highly recommended Natasha to all my male and female friends! Thank you Natasha and will see you in 2 weeks. Mike

Had my first cut and color with Natasha. What a wonderful stylist and person she is. Natasha even took the time to really understand what I wanted and the results were amazing. She even gave me some useful hair & makeup tips. I left looking fabulous and I look forward to going back soon. It is true that there is wonderful treats such as pound cake, chocolates and yummy coffee.

This past Saturday I had my third visit to Natasha at Pinnacle. I’m so happy to have found her, and this place! First, I have to say that the conversation is always *really* entertaining. Everyone there is so friendly. Oh and there’s pound cake. So, already a win. But — about Natasha! I went in a couple of months ago looking for a complete color overhaul. I am picky about my color (who isn’t?!). I’ve had colored hair for twenty five years so I feel like I know a thing or two about the process. I brought pictures of the tone I was looking for and Natasha worked really hard get me what I wanted. She consulted with other colorists which I think speaks to her open-​mindedness and willingness to ask questions and learn, rather than squirreling me away as «her client». She consulted me every step of the way, both on my cut (how do you want it around the ears? ok so longer here and shorter here?) and my color. She has no problem letting me blow dry myself — my hair is wiley and disagreeable :) I have walked away from all three visits with beautiful red hair, with lots of dimension due to highs and lows. I will definitely keep going back! Can’t recommend Natasha enough.

I have been coming to see Jay for about a decade now and trust him so much that I just let him do whatever he feels like. Everyone is so friendly and it has that great small business family feel. I have recommended this place to a couple of friends and family and they have all happily made the change.

I found Pinnacle by reading Unilocal reviews… It was hard to choose who should cut because all stylists received great reviews. I chose Tara and true to the reviews, she is GREAT! I have gone back three times and each time it just keeps getting better. Very warm and inviting atmosphere, mixed with a whole lot of talent. This is a“team” environment where they stylists help one another with decisions for what’s best for the client. I am so excited to have found Pinnacle.

Walked in here just for a haircut, found everyone to be really friendly and welcoming. Cara was amazing, she patiently listened to what I wanted and made my hair look amazing. I will definitely be going back!

My girlfriend had been to Pinnacle for a haircut recently. Jay did a great job with her hair. She is very happy with her new look. Highly recommend to go to Jay, he knows what to do with hair. Nice place for professional haircut.

Absolutely loved this place! I’m originally from New York and have been searching for a hair dresser for over 3 years. I’ve settled for other places — but that wasn’t the case this time. Tara was so amazing. She gave me SUCH a great consultation and I loved my haircut so much that I asked her to take a picture of me so I could send it to my mother back home. Pinnacle Hair Salon is exactly what I was looking for in my hair salon — great people and great hair! Can’t wait for my next appointment!

Ask for Tara… I walked in on a Saturday, without an appt. They took me right in and she gave me an awesome haircut. It might have been the best hair cut I ever had…
Super happy with the service and the price! Tara, she’s super friendly and knowledgeable. :-)

I love Pinnacle Salon! What a fantastic crew they have there. Aside from the fact that it helps satisfy my Steel Magnolias Trudy’s salon fantasy of my dreams (salon inside a house, everyone talking to one another as they get their hair did, cracking wise, etc) the people there are simply excellent at what they do.
What’s that? Full cut and color (single process) and tip for under $ 100? In the BOSTON area? Seriously? A haircut (just a women’s cut) for $ 40? What?! You’re not going to find a better bargain for the talent level anywhere in the area.
I’ve mostly gone to Debbie, the owner, and full-​disclosure she takes her time. She’s willing to fit you in, but it will take awhile. You can’t rush perfection. Once my meter was about to run out (and I had a hair full of dye) and she paid for the time herself out of her own pocket, running across the street to feed my meter. Who does that?!
You’ll be endlessly entertained by the conversation ping-​ponging around the room, you’ll be sated by the delicious goodies and coffee in back, and you’ll walk out with more money in your pocket and a gorgeous head of hair.
My boyfriend goes here too and they fit him in the day before the 4^th of July to fix a mistake a very popular salon made (seriously, hatchet job on the hair, not going to name names, but it rhymes with «Fellaria») and it came out beautifully!
Always happy to see them, and with the reasonable price, the friendly staff and the down-​home feel it is refreshingly free of attitude.

I love this very low-​key place. Jay gives me the best haircut I have ever had. Fair prices, easy parking. I have finally found a haircut home.

I’ve been going to Pinnacle since I was a kid. So a lifelong customer, for sure. Deb and Jay watched me grow up from pre-​K to college. Deb’s always a good time and Jay’s amazing at cutting my hair, and always wants to try something new. Great service.

if you are 70 years old and need a wash and set, this is the place for you. i am not 70 and so i should have known better. fortunately my hair will grow back so i merely need to wear a hat for a month or so and all will be well. as the saying goes, ‘you get what you pay for’ and what i got was a bad haircut and a funny story to tell at dinner parties.

Unilocal really came through for me here. I read glowing reviews about this place, and they DELIVERED. Made me feel right at home with coffee and donuts, super friendly staff, great haircut (by Jay), reasonably priced ($ 30), and they are dog friendly! Looking forward to my next appointment with them for sure!

Ask for Mary Beth. She knows how to cut hair. Period.

As a Brandeis male student looking for a quality haircut, I came to Pinnacle after time and time again being disappointed by the $ 15 – 20 haircuts in and around Waltham. Although my haircut at Pinnacle cost $ 32 (about $ 10 more than I am used to paying), the value was apparent.
Cara, my hair-​dresser, did an amazing job cutting my hair exactly as I asked, giving me by far the best haircut I have gotten in the past two years. Also the atmosphere of the salon was very cordial, with complementary coffee, tea, and cookies for patrons.
If you are willing to throw down an extra 10 – 15 dollars for your haircut, you won’t regret it here.

Best hair cut I’ve had in 20 years. Going back for sure, Marybeth cut my hair and it looks fantastic. Everyone there is super friendly and welcoming. Worth every penny… In fact, I asked Marybeth where I could purchase some of the product that she used in my hair — she gave me the bottle at her workstation! Can’t say enough good things about my visit.

Let’s set the record straight here. Asian hair may very well be the hardest hair to cut well. I’ve gone to countless barbers and stylists looking for the one person who know what needs to be done and how to do it. I can say I’ve found it and I don’t plan on going anywhere else for my hair cuts!
Everyone at the salon is so friendly and fun! Jay is great with all his clients and Deb is a riot! Even on my first visit, I felt like I had been going there for years. Jay worked with me to find a style that I liked and he found a way to get my hair under control and showed me what I needed to do to keep it that way. It really speaks volumes about the place when someone will go above and beyond to make sure that you’re happy with your cut AND that you know what to do once you’ve washed it!
The prices are very good for a wash and a fantastic cut.
The Wrap-​Up: Welcoming atmosphere, friendly and very knowledgeable staff, and great cuts at a great price.
**Update** Haven’t gone anywhere else since and have changed a few hairstyles at Jay’s suggestion. Honestly, nothing but compliments from friends, family, and coworkers. Everyone is still friendly and hilarious.