Bride’s Choice

The most uncomfortable experience ever. The saleswoman was so unfriendly and not at all helpful. Based on the color we wanted for bridesmaid dresses, only a few designers carried it. Instead of asking my girls what styles they liked and bringing out ones that came in the right color, they sent us into the backroom alone, with hundreds and hundreds of dresses. It was overwhelming and half the dresses they picked out were sent back because they apparently didn’t come in our color. It might have been nice if the saleswoman brought dresses out for us, since she knew which ones came in our color and we had no idea, instead of letting us fend for ourselves. It was frustrating and extremely poor customer service, especially compared to other places. My experience at David’s Bridal, where I bought my wedding dress, was 30x better. Skip this one ladies!

I found this place via a site called ‘The knot’. This store carries lots of dresses by a designer that I like. I called ahead and made an appointment on a weekday late afternoon. The lady named Maria that works there was very friendly and helpful despite of the fact that she was working alone. I showed her some photos of the gown I have in mind by this particular designer with a budget in mind. She was very helpful and quickly brought out many gowns. Maria was very nice and sweet. I felt like I was shopping with an old good friend while trying on these beautiful gowns. Later, I met Zee the manager. I want to thank you for having such a wide selection of gown from this designer.
Yea, I found my dress at this store. I would do an update on my review for this store once the dress arrives.
Thanks Zee and Maria and of course «the knot»!!

Don’t bother! We went for bridal gowns and although the salesperson was very nice and did her very best, we found the management and no photo policy terrible. Being able to take pictures enables you to see how the gown will photograph, which is important since you’ll be photographed in it all day! Also, when gown searching you try on so many that photos really help you to keep them all straight and remember what you liked about each. Never mind that gowns are very expensive and if you are spending such a large amount, I think you should be able to snap a photo to help you make a better choice. The atmosphere was so unfriendly, we felt like criminals! Photos of all these gowns are online, they are not secret designs, this policy is just not good customer service.
We proceeded on to Camillas in Arlington which was terrific and allowed photos. We had a great experience at Camillas and found the gown there!

I made an appointment with Bride’s Choice to try on a bridesmaid dress for my friend’s wedding. All the bridesmaids are ordering from a shop in NJ and given that I live in MA I wanted to try the dress on, had I had a different experience I would have likely ordered from a local shop that might even take care of any alterations for me. When I made the appointment the woman on the other line seemed too busy to talk to me and basically told me to go in and that they had the dress. After going in I found out that although they carry the designer they do not carry the specific dress. Waste of Time! Anyway, I asked if they could measure me and recommend a dress size for me to order and I was told they would not measure me. I asked if I could try on other dresses from the same designer and was told only if i can convince the bride to change her mind on the dresses. Ridiculous! That is an afternoon I will never get back.
The shop is really outdated and so are the fitting rooms. Even though I had an appointment the women there did not seem too interested to help or talk to me. At least I know where not to go in the future.

I would give Bride’s Choice one star if it weren’t for Maria being so sweet. My biggest issue with Bride’s Choice was how rundown the store is; Dingy, dirty and even had an unpleasant odor. I am by no means a high maintenance bride, (I actually ended up purchasing my dress at a small shop in Fall River) but I will say its very difficult to feel like buying the gown of your dreams in this place.
Maria was a doll; friendly, welcoming and truly tried her best, but had a little trouble grasping the vintage beaded look I was going for. I don’t believe this shop had many options to begin with although they did carry a few popular well known designers. By the end of my appointment Maria had picked up on the feel of what I wanted but there just weren’t very many dresses that were not large tulle ball gowns or all over lace fit and flares.
Based on the other reviews, I believe the unfriendly, cold woman there was Zee. I’m shocked to learn that this is the shop’s owner as you think she would be warm and inviting, not look as though she couldn’t wait for you to leave. She didn’t say much and I don’t think she smiled once.

This place is terrible. I made an appointment to try on dresses with a few of my bridesmaids at 1pm on a Saturday. When we got there it was a zoo. There were 3 other groups there already and this place is tiny. No one helped us or even acknowledged that we were there. After awkwardly standing around for 15 minutes we finally got someone to talk to us and she basically said they overbooked (I can understand why because their booking system was a coffee stained notebook with scribbles everywhere). They didn’t apologize or anything and just put us in the back room with all the dresses and told us to look around. We were back there for about 30 minutes before someone came back again. They still had no place for us to try on dresses so they offered up their supply closet. Oh, ok. Finally I got to try on some dresses and the woman helping us was AWFUL. She was abrasive, rude, and extremely stressful. She kept making passive aggressive comments about how thin I am, yelled at me when I didn’t like a dress she picked out, called me a «plain Jane» for wanting a simple A-​line dress, and limited the number of dresses I could try on because it was «getting late and they had another appointment coming in». I feel like it is very hard to have an unpleasant time trying on wedding dresses but this place did everything in their power to ruin the experience. Seriously do not go here ever.

I didn’t like my experience at Bride’s Choice.
They were under staffed when we showed up at the appointment. They were running late with appointments, and rushing through the dresses.
We weren’t allowed to take pictures or browse through the dresses. My sisters and mom stood awkwardly while they ran into the back and came out with dresses that didn’t fit the description of what we were looking for.
I didn’t like the dresses the consultant pulled, even after giving additional feedback about each dress. Compared to the other dressed I had tried on, they seemed rather expensive, too.

This is a great little wedding dress shop — don’t overlook it. Zee, the Owner, has had years of experience and they have a great selection. With limited time to look for a dress, we made an appointment at the last minute. Maria, the assistant, was so sweet and patient, listening to what my daughter wanted and finally brought out the perfect Maggie Sottero gown. Then Zee, the Owner came out and helped. She measured and fitted so that minimal alterations were necessary. The price was reasonable, the service fantastic and the overall feeling was perfect. Zee is experienced, talented and sweet. My daughter looked amazing.

I recently brought a bridesmaid’s dress here to have it let out. It’s for a wedding I’m in that’s out of town and the original place the dresses were ordered from messed up the sizes on all the dresses.
After making me wait over an hour after my scheduled appointment time, the woman (Zee I believe, but I’m not sure because she never even introduced herself) finally came over to help me and was pretty rude and not very friendly. I would be able to see past all that if they had been able to fix the dress, but unfortunately they not only didn’t fix it, but they made it worse. She told me they would let it out a ½ inch on each side, and when I came back in on the day they told me I could pick it up, the dress was just as tight as it had been when I dropped it off. She tried to tell me that it felt much better to her and that they let it out as much as they could, which again to me seemed like pretty close to nothing at all.
We had also discussed during my first appointment having them fix the straps on the dress, which they didn’t do because they were incredibly loose and looked ridiculous. Again she tried to tell me that they looked fine, but when I asked a few times if they could fix it she said they could and told me to come back the next day to pick it up.
When I came back, I had to wait another 45 minutes and was told they were finishing up the dress. I wasn’t able to try it on there, they didn’t even offer to have me try it to make sure it fit, and when I got home, I realized that the straps were completely uneven and looked even more ridiculous.
I ended up having to take the dress to another place, and the women there confirmed that the dress was barely let out at all and what they did to «let it out» wasn’t even the correct way of altering a dress. They were also baffled by what had been done to «fix» the straps of the dress and couldn’t believe that someone had charged me for these «alterations».
The only good thing I can say is that the other woman who seemed to be the assistant at the store was very friendly and apologized a few times for making me wait. Other than that I will never ever ever go back to this place for anything since they clearly have no idea what they are doing

I used bride’s choice for my wedding in October 2014. I shopped around at 6 different shops but ended up with Brides choice because they had the biggest selection and had the best customer service. I didn’t feel like a customer, I felt like Z was part of the wedding. She was so attentive but also a critical thinker with great insight.
I of course ordered a dress 1 size too small and was «to the wire» with the fittings. Z went above and beyond to have me in for multiple fittings with the final, 1 week before the wedding. Z made the timeline a breeze and the dress for perfectly.

I went here for a bridesmaid dress fitting last year with our bridal party.
The fitting was pretty awkward. We were ushered to an area that consisted of two dressing rooms and a big mirror. This setup would’ve been fine if was a separate room but it wasn’t. It was just a space near the entrance and the giant front store window. There was little privacy — we were basically on display to anyone entering the store or walking/​driving by.
Our assistant «Zee» was cold at first but eventually warmed up to our group and seemed to do her best to answer questions. She seemed bored to disinterested throughout the whole process. None of the employees I interacted with were especially friendly or made me feel the least bit comfortable.
As other reviewers mentioned, they don’t allow you take photos of the dresses or anything in the store. In fact, they don’t even allow you to write down sizes or style numbers if you aren’t going to buy from them! (So be sure to memorize them…). It felt a little bit like we were being strong-​armed into buying, though in the end they weren’t actually that pushy about trying to get us to purchase immediately.
Before we were finished an older employee came down with a costumer trying on a wedding dress and took over our fitting area without any explanation or apology. She basically kicked us (including Zee) out of the changing area which abruptly ended our appointment. It was odd.
Overall it was a pretty awkward and uncomfortable experience. None of the bridesmaids ended up purchasing their dresses from here. I wouldn’t go back again.

I recently bought my wedding dress here. I did like that you can browse and pick your own dresses (and there seemed to be no limit to how many I could try on). Prices were also very reasonable.
I didn’t like that you can’t take any pictures. I have a very hard time deciding how I look in something by looking in the mirror. I finally found a dress I liked. I ordered it in January and was told it would arrive end of April. I called in April and was told to call back first week in May. I called in May and was told it would be in the 1^st 2 weeks of June (wedding 1^st week of september). It finally arrived, but when I got it, it was missing a belt that I was sure was supposed to come with it. The owner wasn’t there when I went to get my dress. The store was a million degrees inside, so it made me even more uncomfortable. The girl who assisted me at the store was very sweet though. All in all, I wouldn’t want to do business there again. I think that when making such a major purchase, you should walk away feeling good, which I did’t unfortunately.

I used Brides Choice for my bridesmaid dress and bridal gown alternations. I have nothing but great things to say!
For the bridesmaid dresses– they have a great selection of dresses. I found the staff very helpful with picking out different styles and giving honest feedback. They also helped with color options and were very patient with me (as I am indecisive). They staff is very laid back and they do not force you into any purchase. It was easy to place the order (this was great considering many of my bridesmaids live out of state).
For my alternations, Zee did a great job. She was always on time and very efficient with her work. Everything came out perfect on my wedding day. I also bought my veil there, they have a great selection of veils.
I’ve been to many bridal shops and I really enjoyed the friendly staff and non-​pressure atmosphere. Just be prepared that there is only one dressing room (so I wouldn’t recommend a large group of girls going together to find dresses).

If I could give this review no stars, I definitely would! This place was absolutely disgusting! From the moment I pulled in the parking lot, I knew I would regret making this bridesmaid appointment. We walked in and they showed us where the bridesmaid dresses were and from then on we were on our own. No one helped us from that point on. I thought it was so rude and ridiculous!
This place is so disorganized! They put all 7 of my bridesmaid in a small single dressing room to try on dresses at the same time. Um. not happening! The place had other appointments on, so we didn’t even have a mirror to look into!
DO NOT COME TO THIS PLACE! So gross & disorganized! I am surprised this place is even in business!

My Maggie Sottero Presca Marie was simply breath-​taking, and it was all thanks to Zee. I told her I wanted a vintage look with lace and told her my budget. She showed me the lace section and my two friends and I took our time looking through it. But Zee looked too and pulled the «one» out of the stock room for me. It was two-​tiered ivory lace over light gold, and never in a million years would I have picked out that color for myself. But as soon as I put it on, I fell in love, and Zee saw it on my face too, and pointed out I seemed incredibly thrilled. There’s more information about my first visit in my first review…
Let me say it’s my pleasure to report that everything went perfectly and out of all my vendors (and I had some pretty good ones), Zee was definitely the one I never worried about. She was friendly, professional, and completely on top of things throughout the entire process. I cut it close by ordering the gown in December for a June wedding, but the gown arrived a month ahead of time in April and she called me right away to arrange a fitting appointment. The dress itself was a perfect fit in the waist, bust, and hem. As an example of her honesty, Zee recommended I get the factory petite in order to save on alterations – turns out it was indeed the perfect length with my heels and I did not have to hem it in at all. She was candid and experienced, and listened to my opinions, and we ended up with incredibly accurate fit. The only alteration I needed was to add in the bustle (which was beautiful in itself), and Zee charged me a very reasonable price for the work.
During the fittings, Zee and her staff were very patient, showing my bridesmaids a couple times how to tie the corset and bustle in the back of the dress and explaining to them how the dress should look (e.g. where the flower belt should lay, tips to making sure the bust filled out in the right places). Three days before the wedding, they had my dress steamed and ready for me. I was stressed out that week, but it really was a happy moment for me to pick up my gown and see the smiling faces of Zee and her assistant.
I took the gown out only on the day of the wedding and it was perfect and gorgeous. I had an informal backup dress for the reception in case I got hot or had trouble dancing, but I wore the gown the entire day, and it was quite comfortable. I must have put it on at 3pm and didn’t take it off til midnight. I had not problems walking around. I never felt the bust or waist was too tight (and I ate my full share of the appetizers, dinner, and cake). And I danced and swirled for three hours and felt great in the dress! So A+ on the fit and bustle.
Honestly, I thought I would want to sell the dress and recoup some of the cost, but my wedding gown was so exquisite and lovely. I really felt beautiful in the dress, and it was worth every penny. I have many fond memories of my wedding gown, and it would be hard for me to part with it. I really am eternally grateful to Zee for picking out the dress and making sure it was perfect.
Unlike some of these reviewers, I am a bride who definitely went through the entire process with Zee and her crew, and I HIGHLY recommend her business. With Zee, you’ll get her full attention during every visit, and you’ll certainly have no worries about your gown on your wedding day. I attached several photos of my gown to the gallery.

A friend and I went here as a last ditch effort to try and find a bridesmaid dress for her. We didn’t have an appointment, just walked in around noon on a Saturday. A crapshoot but they do take walk ins so it worked out.
The selection was huge! I was pleasantly surprised. They have many price points, colors, and styles. The customer service wasn’t exactly stellar — we were basically left alone until we decided to buy something. Still, the whole process went smooth.
Once we selected a dress they showed us the catalog of colors to pick from, measured my friend, and helped her pick the right size and discussed alterations. Half was due as a deposit on the dress which was reasonably priced. She got a very modern and lovely Bill Levkoff dress for $ 186. Pricier than David’s Bridal but better quality and higher likelihood of wearing it again.

I’d have to say my experience here was awkward.
Here are the pros and cons:
CONS:
You can’t take pictures
No one can go into the dressing room with you to help
The consultant can sometimes be awkward and rude (Though she warmed up at the end of the session)
PROS:
You can browse freely
She didn’t pressure me to buy, but did encourage me to buy that day for a 10% discount
Everyone loved this one dress on me and I kept thinking about it but I couldn’t see a picture of myself in it! How is a woman supposed to gauge what she feels or what she looks like if she doesnt have a reference!!@)$@#)*%!!! It was such an AWKWARD experience. I am very comfortable with my body and when I was in the changing room, the consultant would toss the dresses into the dressing room and hide behind the other side so she didn’t have to look at me… weird. It was just a very very very awkward session. And she didn’t allow any of my bridesmaids to come help me! Though… they did come by anyway because I kept asking for them.
This would not be the first place I ask my gfs to come find a dress.

Meh… I made an appointment this morning I saw Zee, who is apparently the store owner/​buyer and is nice enough. I looked through all the (hundreds of) dresses myself, even after I told her what I like. The sample dresses were dirty (really dirty at the bottom), and it was kind of gross. I got myself into and out of the dresses (without a bra or petticoat), even though I’ve been to other places (chain places) that have given me all the necessary undergarments, shoes, and veil/​tiara and helped me get into/​out of the dresses. For the price of the gowns (the one that I liked the best was $ 1300), I would have expected a little bit more.
Also, the end of my appointment was odd. The third dress I tried on was the one I liked best. I said I liked it. I went back in the room, and I wasn’t sure if we were done or not. Apparently we were, because after sitting in the room for a minute or two, Zee asked for the dress back and didn’t hand me another one. I just figured we were done.
Anyway, it was just a completely underwhelming experience. Needless to say, I won’t be purchasing my dress here.

My best friend and I had a very good experience here shopping for her dress. What we liked:
You can browse the whole inventory of samples.
Things are organized by style and price.
Many reasonably priced dresses ($ 500’s and $ 600’s)
We arrived a bit early, but the owner accomodated us.
The owner took care of my friend personally, was very friendly, and edited her dress selections to remove those that would be inappropriate for her beach wedding or her small frame.
Since it fit her, the owner offered to sell my friend the sample of her favorite dress at a discount. Score!
The only reason I didn’t give it 5 stars was because pictures aren’t allowed. Not uncommon, but when moms, sisters and close friends live in another part of the country, it’s nice to send pictures to get their opinion and keep them feeling included.

Not only did we order the bridesmaid dresses from here, but I ended up bringing my dress in for alterations, as Yolanda (where I got my dress), closed!
Z — the owner and woman who does the alterations — is so friendly and totally didn’t mind that my dress was from another store. I’ve only had 1 round of alterations down so far, but so far, so good!
The only issue is that the website says they sell shoes, but they don’t really have that many — maybe 2 – 3 pairs.