AT&T

The new Walpole AT&T in the new shopping center across from Walmart needs work. The Dedham location is RIDICULOUSLY better and is a company store, not this «Authorized Retailer».
So the difference between an authorized retailer is that it’s a franchise so they aren’t EXACTLY the same as the Company stores. The authorized retailers are always less staffed and always are just as busy as Company stores, and they also don’t have Kiosks to pay your bill or accept checks to pay your bills. That is the key problem today was waiting times. I waited over 15 minutes just to pay a bill. When Chris, the manager, actually got to me he was helpful, yet he went on and on with the first customer, which would be fine but when 5 or more people are waiting, it’s really unnacceptable. The other employee didn’t know what he was doing to set up another persons cell phone and always needed the other guys help and was actually clueless. Overall, if it is only a bit farther or closer the Dedham AT&T is the way to go, or any other nearby company store (there is one on Needham Street in Newton as well).
2 stars.
***-1 star for incorrect website address, it states «555 Boston Providence Highway, E Walpole MA 2 032», should be «555 Boston Providence Highway, Walpole MA 2 081». And when I called them to see if it could be fixed the phone number «was not in service». Just go to Dedham. ***