Service is bad at this burger king. Unfriendly workers. Workers at this place can’t get order right.
Roland C.
Tu valoración: 3 Diamond Bar, CA
I cant really complain about the food since I never had anything that was just disgusting here. I hate to say it but people, when your coming to Burger King… you’re coming to Burger King. This location in particular takes forever to get your order to you. I just went today and it appears they shut down one of their soda machines for good. My wife and I ordered a larger order but there was NOONE else that came in while we ordered and NOONE that went through the drive through but it took them about 15 minutes to get our food to us, what!!! I don’t think its fair to give this spot anything lower than 3 stars but come on, its fast food for a reason.
Timothy D.
Tu valoración: 1 West Covina, CA
Horrible!!! I been going here for a few times a week for a month now and they been good about substituting the sausage patty for extra hash brown. Today this new guy didn’t know how to do that and ask this other worker how to do that and she was like we can’t substitute meat for anything other than other pieces of meats and the worker who been dealing with you doesn’t know what he/she was doing. Bottom line, don’t come here, they don’t want/care about you.
Brandy B.
Tu valoración: 1 West Covina, CA
Ok to start this is one of the worst Burger Kings around and there are not many!!! We went at 8pm not to late,(went inside to order) and ordered a double whopper and a whopper both with cheese and extra pickle, two spicy chicken sandwiches with cheese and extra pickle and«FRESH» french fries. «repeated twice» We got the whoppers with cheese and minimal pickle and the chicken sandwiches had NOCHEESE and NOPICKLE! OH ya and the FRESH fries that I ordered ya they were re-fried fries that who knows how long those were sitting there for!!! GROSS! I just don’t get it! All you M-F’ers want $ 15 an hour and you can’t even get that order right when you read it back to me and I repeated myself two times to make sure you got it right! There is a reason you make what you make. So needless to say I am never going to this Burger King again and even the one by my work(Upland) is horrible. I don’t know what happened to them but they used to be decent for a fast food joint.
Mike H.
Tu valoración: 4 Walnut, CA
What can you say, it’s BK. You don’t come here expecting amazing food. It’s fast food. I came here for some really good deals from their coupons on several occasions. I have to say that this BK has one of the most consistently fresh orders out of most fast food chains I’ve been to. The fries are always piping hot and crispy when I get them. The chicken sandwich I got was too hot to eat. The whoppers tasted fresh as well. Can’t say the same about the McDeez in Walnut.
Debbie H.
Tu valoración: 3 West Covina, CA
We ate here for breakfast this morning. Service was okay today but they usually get the order wrong so I was actually impressed today. I had the sausage croissanwich. The sandwich was pretty decent for fast food. I have to say that the French fries are WAY too salty at this particular Burger King. I think it’s nice that they let you have bottled water with the combo. My husband had a whopper combo and my step-son had french toast sticks. Everybody was pretty happy with their food considering it is fast food.
Vivian V.
Tu valoración: 3 Walnut, CA
This Burger King is alright. Not the best I’ve been to. Kinda stingy – you ask for BBQ sauce and they charge you. The other BKs I’ve been to do not charge for bbq sauce but. Whatever haha it’s really good with their fries. This BK does accept student id’s for discount. I used to take MT sac classes during my undergrad and I use my ID to get a discount.
Kevin L.
Tu valoración: 3 Rowland Heights, CA
I probably eat here once a week. At first, it was good, then each week the consistency of food preparation went down. Their burgers went from hot, to warm, to cold. Same can be said about the fries and chicken nuggets(nuggets started to become soggy). The service is really good. Friendly and always thanking me for coming in. They maintain the place really well, but the bathroom is a danger zone. Overall, I wouldn’t come back for the food, but for the service.
Rafael G.
Tu valoración: 2 West Covina, CA
Haven’t been to BK in a while so I decided to stop on in… bad idea. The whole menu had $ 0.00 price next to all the meals. A hand written note was on the register that stated the prices were all wrong. How will I know what I want if I can’t find out the price? I ordered the chicken sandwich meal with fries and a drink. I paid for my meal and went straight to the soda machine only to find out 3 out of the 5 choices were all flat. Now I know why everyone is at Jack in the Box down the street… do yourself a favor and skip this spot and feed your hunger something else.
Stanley L.
Tu valoración: 2 Hacienda Heights, CA
Came in here for their free new fries promotion. Ordered a chicken sandwich to supplement the fries. Remembered why I haven’t been to a BK in years. It just taste subpar! The new fries taste soggy and extremely potato-ey. I know, fries are made from potato. But we fry them so it doesn’t taste like potato so it’ll be yummy. These just taste blah. I dunno why they waste so much money promoting something so blah. The Deluxe Chicken Sandwich taste okay. Just your run of the mill bland piece of breaded fried chicken patty on supermarket quality buns and soaked in mayo. Cholesterol packing heart stopping junk food? Yes. Gourmet food? No. The simple order took about 7 minutes. There were barely anyone at the restaurant and 2 cars in the drive through. Don’t know why in the world it would take so long just to make a sandwich from pre-made processed food. They sure take their sweet ol’ time is all I’m saying. The ketchup station in the restaurant was sans ketchup. You had to ask them for individual packets. You have to ask them for basic necessity like napkins too. All in all it begs me to ask the question, why is this restaurant still open??? I’ll take my In N Out anytime over this dump.
Dorian R.
Tu valoración: 3 Pomona, CA
Burger King has good burgers, but they are always extremely slow when it comes to cooking good burgers. This location was clean, and the staff were friendly and considerate.
Raymond R.
Tu valoración: 1 San Dimas, CA
Keeping this review short and straight to the point. Once saw a worker come out of the stall in the bathroom and walked out of the bathroom without washing his hands. And while I’m about to order I noticed that the same mother fucker that did not wash his hands, is the same mother fucker that put together the burgers. with his bare hands! yeah. I walked out of there. The second time I found a hair in my salad. And I’m bald, so I know for sure it wasn’t my hair that fell into the salad. AVOIDTHISBURGERKINGATALLCOST! Probably the only time they step up their cleanliness is when the inspector comes. Cause I have no idea how they got an ‘A’.
Kevin C.
Tu valoración: 1 Walnut, CA
I wrote this to my friend shortly after eating at this Burger King. I overexaggerate at certain parts, but I did get food poisoning from the food: What began as a dull and periodic nuisance, developed, over the course of a few hours, into a tumultuous bout within my bowels. Every second that passes is accompanied with an exponential increase in agonizing pain. As my conscience is progressively consumed by the rapturous hurricane that so effortlessly paralyzes me, I timidly pop a pill into my mouth(in a feeble attempt to alleviate my pain). To nobody’s surprise, the pain does not subside; conversely, my stomach becomes irritated and infinitely more painful. I am slowly losing consciousness as I retrospectively reflect on the uncooked meat that I ate at Burger King earlier today. The thought of the trichinosis-infected meat prepared by(obviously) illegal immigrants temporarily compounds my stomach pains as I bite my lip with disgust and regret. I try not to think much of the situation, and the bitter aftertaste of the Bismuth pill starts to bother me. I stir the medicated breath inside my mouth, disgusted by the omnipresent taste that lingers. Then! Out of nowhere! I feel a prodding in my lower intestine. I look down at my glistening and miraculously sculpted abdomens to find a meaningless bulge(no, I am not talking about my genitalia). I curiously poke the lump and I see it respond with stimuli similar to that of a living creature/specimen. At this point, I am so consumed with pain that I do not feel any fear. I proceed to give a slap. Slowly, I see a sore develop, and it grows bigger(more unintended innuendo). Within seconds a tiny snake-like head pops out of my navel and I sit, motionless, staring at the odd specimen. It has completely penetrated my abdominal wall and now its long, sleek body makes its way up to my chest. I can’t help but vomit a few times in response to the disgust I felt towards the slime that covered it. What the hell is this thing, I thought to myself… Then, the realization hit me! All these years, this… tapeworm… has lived inside of me. I quickly grabbed the swiss army knife that I leave on my lamptable and I begin to stab, violently, at the vile creature. However, it seems to predict every single one of my strikes. It is as if this creature is metaphysically connected to me. It knows all my movements and I am left with open gashes all over my abdomen. By now, I am lying on my bloodsoaked bed, staring at the parasite that has slowly consumed my life. I know that I do not have long to live, so I write this to you, Arnold. So long, my friend… I’m afraid what I had described is not the end of it. My sphincter muscles have completely disengaged and my feces is liberally mixing with my already coagulating blood. I cannot bear the smell, so, in an involuntary response, I am also vomiting continuously. My vomit is quite similar to that of an ebola zaire patient in that it is primarily black(but adorned with red speckles of undried blood). My body is a ticking timebomb of hazmat and it is only time before a global pandemic occurs from ingestion of the gases that emit from my bodily fluids.
Tritia T.
Tu valoración: 3 La Puente, CA
Generally I don’t frequent Burger King unless there’s freebie involved, but on Memorial Day Weekend I thought, what the heck, it’s only $ 1. This place is slow, sometimes stagnant smelling, did I mention SLOW, stingy, service usually sucks and their food drenched in ketchup and grease. Having been exposed to hours of David Beckham’s Strawberry Banana commercial, I was hesitant, will any of the employees take their shirt of? Went through the drive-thru and ordered the Memorial Day Weekend 12oz. Tropical Mango Smoothie $ 1 special. Arrived at the window and sadly, the male employee didn’t take off his shirt. There was an awfully long wait for a 12oz. drink, strange and there weren’t many or any customers to begin with. Got the drink and behold, PULP! Yes, PULP! Something you rarely see but clearly, it wasn’t a smoothie, it wasn’t smooth at all. It had the consistency of a slightly more liquified slushie, with chunks of ice and a weak fruity flavor. However, despite my disappointments with the smoothie, it really didn’t taste half-bad, it was pleasant. It wasn’t overly sweet or too artificial like McD’s. 3.53 stars for Tropical Mango Smoothie(original price $ 2.79 for small… expensive)
David F.
Tu valoración: 2 Walnut, CA
This location needs a long overdue remodel, I feel like I’m at «The Max» in «Saved by the Bell». The food is pretty good, service is a hit or miss. You will have to wait a while since there’s usually only two people working.
Becky L.
Tu valoración: 5 Chino, CA
This Burger King provides the best customer service all the time. I go in daily for my coffee as they serve Seattle’s Best which is 10X better than Starbuck’s coffee and much cheaper than Starbuck’s coffee. Their cream is always fresh — –I know I can’t afford eating food there because I’m on a diet, and so, I only go there for coffee. However, I love their breakfast foods: their Croissandwhich is extremely yummie. I also love their chicken tenders with honey mustard sauce. I’m not sure why the previous reviewers would write those reviews, but if you don’t like soda, there’s always other drinks to try? They have other options for drinks too. I have seen more cleaning going on now these days and everyone’s required to clean up now. They have definitely changed… Please do not move this location! It’s so convenient to my house — –practically under 10 minutes’ driving time… Thank you for making my trips there worthwhile too… You’ll always have my business!!! I wanna say screw Starbucks but go Burgerrrrr King!
Sean C.
Tu valoración: 1 Los Angeles, CA
They got my order wrong when I was very specific. The woman who got it wrong wasn’t even apologetic about it. And their chicken tenders don’t taste good.
BreathingBody B.
Tu valoración: 1 Los Angeles, CA
Hot inside the restaurant so we had to eat outside, which is okay because my daughter wanted to play in the play area. But all the tables were dirty. So I asked the cashier if he could possibly clean a table for us and he said maybe if he has the time. Which he never did. The fries were disgusting too, tasted over cooked. Yuck!