Safeway

Milk on shelves expires in less than 24hours… hmmm. They get the job done but is a small Safeway. Lots of good shops in the plaza.

Susan was absolutely amazing and help me with my balloon bouquets today… She went out of her way and made a fantastic impression on me I will definitely be back and tell people about how great the service has increased
Thank you thank you thank you

I admit, I am guilty of judging this book by it’s cover. It’s located in a plaza where everything looks pretty dated and run down. However, stepping through the doors into this Safeway, I realized I couldn’t have been more wrong. The inside much smaller then other Safeway’s but it also looks much more neat and clean. The aisles are a lot shorter which makes finding things just a tad bit more easy.
I received great customer service from the meat counter and a GIANT shout out goes to Amanda who was working in produce. I bugged her at least three different times and every single time she was as friendly as could be and helped me out quick. When I couldn’t find brussel sprouts she checked in the back for me and then brought back two bags, apologizing for not having fresh ones and explaining that even though the bagged ones aren’t as good as fresh, she hoped they would suffice. Suffice they did. Not only was she extremely friendly, but very knowledgeable of the product she is working with. Thank you Amanda for providing probably the best customer service I’ve ever had at Safeway.
The great customer service took a small step back as I was being rung up. The cashier was a little too busy talking to another employee about something and I felt like I was being ignored. Just one small hiccup in an otherwise great experience. I do believe I will be coming back very soon.

Custmer service really sucks at the deli in the am… They didn’t evn aknowledge me standing there waiting for someone, anyone to help me. I’ve been working in retail stores for many years & also being a manager. We always have to aknowledge the customer service 1^st. At least tell the customer that he/​she will be right w/​them as soon as they can! I got nothing. Besides that, the manager and the associate had an attitude about the free sandwich tix. How am i supposed to know that it supposed to be stamped in the back??? I don’t work there! They said that they don’t accept it anymore also. No one told me & there was no notice at the register. Hello!!! Like i said customer service is not very good there. Go to a different safeway! But other customer service not in deli is ok.

Ugh. I really despise this Safeway, yet every now and again I try to give them another chance, only to be disappointed. The store really needs a remodel but I know there are building a new one across the street so that will probably be it. There were only two checkers on a Sunday afternoon and one was the express lane. Super slow lines. I’ll stick to the one on Bancroft

good selection, well organized store.

don’t let the outside deceive you, looks like an old one but is renovated inside. a bit smaller but does have all your basics.
like Starbucks right at the front centre and deli on the left.

Safeway is a Safeway is a Safeway? I think not. This place is smaller than most of the Safeways around so varieties are very limited and there is no self checkout. But it’s convenient for quick runs.

Floral dept rocks with Kayla at the helm.
Ive been coming to this floral department every 2 – 3 weeks for 2+ years. I visit because this is where i get my girlfriend now fiancé roses and different kinds of arrangements. Kayla is definitely the highlight of my day coming here. I pick out the fkowers and she creates a masterpiece. She shows passion in making my arrangements which a couple of the girls working sometimes lack esp because of their attitude. If she isnt there working ill come back after work which is around 530. I remember a time where I ordered 12 dozen roses as a surprise to my fiancé for being together then 12 months. Kayla made sure to provide brand new roses along with buckets for transportation. Just a class act. Ive wondered why safeway hasnt promoted her because if she is able to take care of delicate flowers I know she would be great at taking care of a store. Even on busy mothers day I ask for the best time to comenin and she advises me well. Safeway you truely have a gem here, please appreciate the rose you have working for you with a promotion of some sort she will not let you down.

Even thought this Safeway is old & small the customer service is better than any other Safeway. They’re friendly & helpful always. Usually have what I need & it’s always orderly & neat. The staff is great & checkout is fast.

This is my favorite Safeway. It is always nice and clean and very well stocked. The best part about this Safeway is that there is NEVER a long line to check out. Even on the days when you are prepared to stand in a long line (Thanksgiving, Christmas, New Years, Super Bowl…) they are always prepared for the crowd and the lines are many and moving!

Always clean, love how Safeway is progressing into Organics, grass-​fed meat, and gluten-​free items. This Safeway even carries lactose-​free kefir. Always get our cage free eggs, and Unsweetened almond milk here :) Staff of course is always wonderful.

Dolores made us three fantastic sandwiches and had a great personality. She was very social and her positivity was refreshing. I stopped going to safeway in walnut creek due to the long lines but the lines here were not bad at all. Safeway may have revived one shopper

Will give an extra star for giving out free plastic bags (I had to even ask if it was free, I was so shocked) and for the jolly old man in front of me who let me cut him since I was only buying one item. Perhaps chivalry isn’t dead?

Pretty good Safeway, convenient location on Ygnacio. The store and area seems a little bit dated but inside is the typical Safeway store. They had a little less selection though.

It’s a chain
Packages of food keep getting smaller while the prices go higher.
I don’t know who to blame, I need a cup of coffee.
Ya feel me?

This is a slightly smaller safeway. But what this store lacks in products, they make up in great service. All the workers here are super friendly.
They dont have as much selection in products as I normally like, since I do try to choose the healthier options if possible. This safeway just doesn’t stock as many options since they have a smaller space to work with.
Nevertheless, I like coming here on my lunches and breaks for their sandwiches and great service.

This Safeway is one of my favorites. It has plenty of varieties of products including the low-​fat /​low-​calorie products that some other Safeways do not carry. It’s really crowded on weekends, but other than that, it’s never over-​overwhelmingly crowded.
The best part:
5 STARS: Sandwich Bar
The sandwich bar at this location is the best! They’re always willing to grab bread from the bakery like Dutch Crunch. If they’re out of bacon, they’ll offer prosciutto from the Deli. They’ll happily add a few different kinds of cheeses, or anything else you like! I usually start with the «California Dreamin» but they have recently changed its name to Turkey Bacon Club or something. It comes with bacon and avocado for the win! Then I usually get various onions like caramelized and red, a few cheeses, pickles, cucumbers… almost all the toppings! And, they don’t charge you for the additional toppings (unless it’s double meat I think? But I don’t ever ask for that). It’s awesome!
Most recently, the man helping me offered to warm up my sandwich to make it more of a melt, which sounded really nice, but I told him it was for tomorrow to take on a flight. He then offered to package my sandwich in a travel-​friendly manner! It made a world of difference! EXCELLENT customer service! He put all the wet items like tomato, lettuce, onions, etc in a separate plastic container. There are so many ingredients I like in my sandwich that my plastic container of «wet» items looked like an entire salad! He then also put my sandwich in a plastic container so it didn’t get crushed! I put my heaping behemoth of a sandwich together on the plane, and for the first time, my sandwich wasn’t wet and mushy! It was delicious and everything stayed fresh and nothing was mushed! Fantastic!
I always prefer to get my sandwiches here and they always do a great job! I also love their sandwich club! Buy 7 sandwiches and your 8^th one is FREE!

This one feels tiny for whatever reason, but its always clean and the parking isn’t too much of a problem. They have what I need!

This Safeway seems to have much better produce than some of the others I’ve been to. They also have one aisle totally devoted to health foods, with lots of vegetarian, vegan and organic options. LOVE IT!
What I don’t love is the cashiers. They have some of the most unpleasant people working there. There’s one woman who yaps non-​stop to the customers, even when there’s a huge line forming, and there’s one young man who never smiles.
I know it’s not a great job, but at least pretend to care about what you’re doing. I just wish they had some self-​check counters so that I could avoid some of the employees.