M Service, Inc.

The place is perfect with 1^st class people AND service! I trust
them implicitly with my little 325i ‘Princess Buck’…Love ‘em!

I’ll be returning. Competent and straightforward service.

As always, the M Service staff are great and the service they provide is top notch. I would and have recommended M Service to anyone as a great alternative to the Mini dealer. Thanks again!

Great as usual. Highly recommend.

Always a pleasure with these guys. Great customer service and definitely reasonably priced. Efficient service and has nice shuttle service as well.

They did a wonderful job on my husband’s car. My husband really liked how Scott kept him informed about the whole process and everything that was going on with his car. We have found lifetime mechanics for his Mercedes and any other high end cars we purchase in the future.

The wheel fell off the car. No lie. They have standards, procedures, and checks but they didn’t follow any off these. I am just so glad I was at a stop sign when it happened.
Following a brake job they forgot to tighten the lug nuts!!! And it didn’t really bother them all that much. There are local alternatives.

«Inspect what you expect» safety should be the absolute standard when it comes to vehicle repair…

Shawn was a Great Help! very knowledgeable and assisted in preventative measures.
He fixed a Disa Valve and Collant Hose on my 01′ Z3 3.0 Roadster. Very Professional and Kind! I will not hesitate to reference this Company and Specialist Shawn. Awesome Job Guys! Keep up the Good Work.

M Service is wonderful. They fixed my car in less than 10% of the cost Mercedes Benz of Walnut Creek quoted me.
I towed my car to Mercedes Benz of Walnut Creek Car Repair Center for a Chek Engine” sign in August 2014. It took 4 days for the Service Manager at Mercedes Benz of Walnut Creek to provided me with an estimate of $ 6,365 plus $ 350 for diagnosis for a total of $ 6,715. I demanded to know why the cylinder head failed when I have always serviced my car timely at Mercedes Benz. They told me that less than 1% of CLK’s experience this failure. I demanded to know whether negligence in repairs or a defective product could be cause. They told me that this particular problem «just happens» and that «some cars get it and some cars don’t.
I decided to get a second opinion and towed my car to M Services and they have diagnosed and repaired the car within 24 hours for $ 654 plus $ 280 for diagnosis for a total of $ 934. This is less than 10% of the cost that the Mercedes Benz service department quoted me.

They kept me in the loop every step of the way and told me how much it would all cost beforehand. I appreciated the calls and communication. I am glad to have my car back and in great running order.

Back in again for service on my Audi. This place rocks! Always a pleasure to be taken care of.
Thanks for running such a great shop.

Pleasant folks, and the quote provided over the phone was the same as the final bill. However, quotes for future work seemed a bit high, and I got a sense that some of the items might not be the exact cause of the problem. I’m going to take it to a place I’ve been to previously for a second opinion. If the work required and quotes are in the ballpark, I’ll bump up the review. If not, I’ll leave it the same or dock it. Right now, I’m on the fence.

These guys will take the stress out of dealing with a mechanic. The customer service and integrity of the work is top notch. Honest pricing!

Scott is a life saver!
He completely fixed my x5 after countless other mechanics, including 3 BMW dealership mechanics, told me I shouldn’t bother with the tens of thousands of dollars of repairs my car would need. But here, a mere $ 1600 and 3 days later my truck is running like the day I bought it.
Thank you so much M Service!!!

Fast, honest and fair pricing-​what more can you ask for?

Own a 2001 740iL that I have been getting serviced by MService and they are TOP-​NOTCH! Very professional, great communication skills, and MUCH CHEAPER THAN THE BMW DEALERSHIP when it comes to servicing these high-​maintenance beauties! A great staff that’s very thorough and knowledgeable — consider giving them your business as they do great work while saving you some money. HONEST.

M Service is great!
I’m on my second Mercedes. I’ve always taken my cars to the dealer for regular maintenance and whenever an issue would come up. Over the years I’ve wondered if I’m paying too much? If I really need to give up my car for an entire day? Do I really need to schedule my service so far in advance? Isn’t there a place where you can get your car in and out in a could hours?
Recently, for my regular Service A I decided to give M Service. They got my car in the next morning, provided pick-​up and drop-​off shuttle service, and had my car serviced and out of the shop by mid-​day! They were also really professional. And they provided me with a coupon for a free car wash!
M Service is the only place I’ll take my Mercedes from now on. Great service, great price and great customer service. M Service is the whole package.

Great service like always guys. Thanks Dante and Scott ! The guys at M Service have been taking care of my family’s vehicles since 1984.

Mechanics in spotless light-​colored uniforms, clean uncluttered floors, courteous service, and methodical approach to any task – a true commitment to excellence is why I bring my M Roadster to this shop, even though it’s a good hour away from home for me.
Disclaimer: The owner is a friend from several track groups, such as the BMW club, but this is not why I take my car here. I take it here because I know that all employees are sent to technical training regularly, because I know that if I have a time estimate, my car will be ready by then, because I know that quote for parts and labor will be accurate, and because everything will be done right the first time.
Oh, and after every visit, I got a complimentary car wash voucher for a local detailer! How much better does it get?
A note for the bargain-​hunter: This is not a Quik-​E-​Shop with discount prices. They don’t cut corners on their employee training, on the time they spend on each job, and on parts, but I don’t pick my mechanics on price. YMMV, and probably will.