A-1 Brake and Tire

So glad I found this place! Joe, Kathy, and George are honest, up front and genuinely care about their customers. I switched over to them after getting cheated out of thousands of dollars at Kahlers in Pleasanton. They take great care of my BMW and Highlander and it’s so comforting knowing I can bring my cars to a mechanic who I trust and rely on for honest answers.

I have taken my son’s 2004 Honda Accord to A-​1 Brake and Tire over the last two years and have only wonderful things to say. The car had not had much service for many years and they have brought it back to life. They have done the brakes, tune up, new tires, replaced a broken window motor, new battery and just yesterday replaced the alternator. Prices are very reasonable, they are totally trustworthy and are very knowledgeable. Do not hesitate.

Just called to see if they sell used tires, because two of my tires are still good. The lady who answered the phone just said, no we don’t, that’s illegal and hung up on me. They get one star for poor customer service and making a bad first impression. I don’t know whether it’s legal or not, but I know that a lot of places sell them. Would they put their business in jeopardy? Anyway, not the right way to answer the phone and provide service. You can still be pleasant and not hang up on someone, just because you don’t sell something.

Last year, I had a GMC Envoy that had a major safety issue. I had it towed to the dealer in Concord. The estimate to fix the problem was $ 3,500 plus. A relative, who has been a customer of A-​1 for some time, advised me to get second opinion from A-​1, so I had it towed to there. The fix was $ 1,500. (By the way the dealer in Concord refused to give me a written copy of its estimate … that sure was a sign!!) I have now taken 3 cars to A-​1 … and recommended them to everyone I know. Joe is indeed the Doctor of Diagnosis … he could have been on NPR’s «Car Talk» cuz he’s just as nice and patient as they were … and, most important, as honest to customers. (The same can be said of chief mechanic George … and of Kathy, Joe’s wife, who is astoundingly knowledgeable about cars of every kind.) Fie on dealership repair departments!

Absolutely the most wonderful people you’ll ever meet! Bonus… they do amazing work, are honest, always have your car ready when they say they will and have great prices! I wouldn’t even consider taking my cars to anyone else! If you want the kind of care for your car that you receive when you see your favorite doctor than please go see Joe and his team at A-​1 Brake and Tire because I promise you — YOU WILL NOT BE DISAPPOINTED! I couldn’t be prouder to recommend these folks!

I’ve been coming to A-​1 since 2004. I have an automotive background and know a good place when I talk to the owner and mechanic. It doesn’t get any better than Joe and his professional staff here at A-​1. The customer is always first. They’ll go out of their way to take care of you and make sure you’re driving a safe vehicle. When you find a trusted mechanic, it’s like finding a pot of gold. George, Gary and Corbin have been there for as long as I can remember and you don’t keep GREAT employees like that unless you’re doing something right! I’ve recommended this place to everyone who needs car service and they’ve always left thankful that they have a trusted place to take their car.

I have been going to Joe for years. But you never know a business until something goes wrong. We got new tires for our all electric Nissan Leaf and we lost 20% of our range, in spite of the fact that these tires were on the list of tires that could be used for electric vehicles. When we called Joe and told him about the situation, he went above and beyond what I expected. He contacted the manufacture and reported the problem and then set us up with another set of tires. No muss, no fuss and the best experience I have had, hands down correcting an issue. I can not recommend A-​1 Break and Tire enough. I will be trusting them with any car issue they can deal with.
I was always pleased with their honesty and friendly service, and now I will not go anywhere else. And all you single ladies, Joe always gave me options and offered his opinion on what would be best for my driving habits and car. I never felt that I was being oversold or taken advantage of, ever!

Excellent service and advice. Trustworthy. I asked for a few choices for tires and varying price ranges and quality. Never pressured to pick the most expensive one.

TRUSTWORTHY and RELIABLE. I was so glad that I took two cars there so far for checkups, and one of them twice for urgent repairs. For the door/​window one today, my total cost, even with a new air filter (that was diagnosed previously) was still so much less than the dealer that I visited on the way there. At the dealer, everything was so vague. I didn’t get the impression that my best interests were being served. I checked with them first due to their location happened to work with our mishap, but I’m glad that it was too expensive, as it led me back to A-​1. It was like coming home. I immediately felt like I was back around REAL PEOPLE WHO CARE! This entire staff is collaborative, very knowledgeable, and informative. When you arrive, you can expect to have a real conversation about what’s going on and how they will approach resolving it. These folks know how to run a business. Thank you A-​1 for keeping it real and earning my trust. It means everything!

My husband and I have been coming here for a couple years now and I’ve never seen a repair shop that is so honest and dedicated to their clients. On two occasions I have taken my Land Rover to the dealership to get it diagnosed, and both times they said it had multiple (expensive) problems. Then I take it to A-​1 for a second opinion and they tell me the car is fine and doesn’t need the repairs suggested by the dealership. That is honesty. They are reasonably priced and go out of their way to accommodate. They will do small repairs, no problem (change wind shield wipers and replace tail lights) and they are great with the larger repairs too. All in all a very honest place that does great work.

I needed new brakes very badly. They were squeaky, felt bad with pressure, and just all around no longer good. The wonderful folks at A1 took my car for the day and diagnosed it. They also offered to diagnose why my front door lock was not working.
From the moment I walked in, I felt I was in good hands. They diagnosed the following: new front brake pads, level my back brake drums, brake fluid flush, need new tires, need new lock corridor to fix driver side lock, need oil change and resurface/​clean my headlights from the film that’s on them. It think that was all, but definitely a great diagnosis, as they obviously did a thorough check on my car.
They were very knowledgeable and organized. They had me in and out in a jiffy after we discussed in detail each issue with my car, which I appreciated very much.
They have completed my brakes and I got all four new tires through them. I highly recommend them and will definitely return for the remaining items I need to have done and any other future issues I have with my car.
The reviews are right on here! A1 lives up to their reputation!

I think if I even moved a long way from Walnut Creek I would still bring my car to A-​1. A friend recommended I take my car quite awhile ago because she’d been so happy with the service that Joe & George had provided. I was impressed the first time and continue to be. My car is now 12-​years old and is beginning to have «12-​year-​old-​car» problems, but with the care of the gang at A-​1, I expect it to last another 12 years! Joe has spent time looking for the right tires for me, George is now working to get the windows and locks working properly, and the next project will be the catalytic converter. I will trust my car to no one else!

HONESTY AND INTEGRITY is their best quality. Joe is awesome. Did everything he could to save me money, and ensure my vehicle was driving safely. Would not even think of going anywhere else!

My husband and I are so thrilled we found A1 about 7 years ago, they are professional, courteous, and beyond a pleasure to work with. Joe and his team treat you like family, their pricing is very reasonable, in fact they have saved us literally thousands of dollars in the past few years! I highly recommend them for any make/​model car. Whether for a simple oil change, or a new transmission, you will not be disappointed in their high quality work.

I took my daughter’s car in to have the brakes checked. They were professional, courteous, and quick. They did the inspection, found no problems, and we were on our way. I would recommend this place and will do business with them again.

Great Work! Great Prices! Great Attitude!!! Great Turnaround Time!!! I have moved up from Southern California 3 years ago and have been looking for a great mechanic since. Well I am more than happy to say that I have found exactly what I have been searching for. A shop that goes above and beyond for there customers. Joe and his lovely wife are the friendliest people along with George and his team of A1 Mechanics. Thanks again for all your help!

I could not be happier with this place. Joe is very honest and always lets me know about the cheapest way for me to service my car. I don’t usually go in more than twice a year but every time I call he still remembers me and my car. The staff is very friendly and super flexible. They’ll drive you to the BART station once you drop off your car and even pick you up later when your car is ready. I’ve referred family and friends to A1, and everyone loves it.

Joe and his team have been fixing my car and the cars of my entire family for 25 years. He’s the best, completely honest, and stands behind his work. He’ll do anything, unless he can’t do it the best, in which case he will tell you and refer you to the place that can, and probably arrange to get your car there for you! Trust him, trust me.

Got refered to this place by another WC repair shop and I could not be happier with the service. Joe, the owner, is very honest and his prices are fair. I will definitely be back in the future. I highly recommend this place.

I chose this place b/​c of great reviews, and I’d like to share that I really enjoyed their business. They were very polite, and final bill was less than quoted, and everything was done on time. My brakes feel great, and they have a great warranty on their products, factory ordered only, which ensures the original and quality product. Plus they do more than brakes, I’ll be going back soon for more work!