Copymat Walnut Creek, Inc.

Sandra notarized my document, and posted the letter, all in a timely manner. She also photocopied my identification. All along she was helpful and cheery. A great experience.

I don’t think I’ve ever appreciated customer service in a business until I visited Sandra at Copymat. When she’s there, my day is made better. When she’s not, it doesn’t feel the same.
When my firm has asked her to do work, there is no question in mind — it will be done on time, exactly the way it’s asked, served with a smiling face. I am now completely spoiled by the service and I don’t know if I’ll ever feel right going to anyone else.
This business’ success and reputation is 100% attributable to the help inside. If I didn’t know any better, I would think Sandra owned the establishment. She doesn’t. But I would follow her if she ever took that leap in starting a business of her own.

Bad slow service. Good prices, parking sucks. Ive been standing here for ten minutes waiting on service, super rude. I have other things I need to be doing with my time. I was hoping to come back and use them as a continuous provider but with this service I dont4 think I will, even if the price is right.

Great place for copy services. Sandy and Shawn are thorough, competent, and so nice to work with. They ask relevant questions so that they get your order right. They even brought things to my attention that I had not thought of. I will not hesitate to use them again.

Sandra is the best. I never saw this store before, even though it is directly across the street from the copy store I go to regularly (Sandra used to work there, too). FedEx service is what I needed today, but the customer service is the best! Sandra is always extraordinarily cheerful and helpful. Thank you.

I have pretty much gone there to get quick print/​fax jobs done, while working at the coffee-​shop next door, on couple occasions.
Real great location, and superb customer service. I haven’t compared the prices with any other in the area, but the prices seemed very, very reasonable. An acknowledgement is due as to how strategically and conveniently placed this copy place is, for the numerous people that work/​study next door at the coffee shop!
I’ll continue looking them up for the variety of other services they offer as well.

Excellent service… The only copy center I will use in Walnut Creek. I would highly recommend Copymat!

I’m so glad I found this place… I’m hesitant to share a five star review as they will just get busier, but for this kind of service and attitude they deserve to get busier. A number of times I’ve been in a pinch, always seem to be running further behind than I had planned, and every time they pull a rabbit out of a hat with a smile and genuine friendliness. It feels like I have the best support team in town when it comes to printing and copying. Today was another one of those days and I was running so far behind that Sandra said, «We’ve seen you in here before just pay when you can… and good luck on your presentation!.» I grabbed my job jetted out of the door and paid when I got back in town. Again not even a hint that they were owed a special thanks for doing this. This is what I call genuine good service! I miss it so much, it is refreshing to find it here at Copymet. Besides that they are significantly less expensive than some local competition.

These five stars are all to the credit of one woman who was working the store. I don’t know her name but she was amazing. One of the printers was jammed so I had to wait a little while just to print one sheet of paper. She was very concerned about my wait time and kept checking in to see if I was in a hurry. She also called everyone who came into the store «love» which won me over instantly. I waited about 15 minutes to print my one sheet and then she said «that one’s on me, you waited too long!»
Such a delight to find warm and personable service even in a hurried environment where everyone is trying to get a last minute printing job done.

I am pleased that this store has decided to expand it’s postal services. The postal center across the street stopped selling international stamps, so I decided to check across at Copymat. They have recently expanded into postal services, and didn’t have any International stamps on hand. However, they were able to send my letter via metered mail instead, which was great! I also wanted to pick up a couple of sheets of International stamps, so they offered to pick some up for me at the post office on their next trip there. Sure enough, two days later I stopped by and there they were! Excellent service! I would highly recommend them for any postal needs, passport photos, copying etc. It is a locally owned business staffed with people who genuinely want to make sure they can provide the best service they can for you!

Called the day before I planned on going in to confirm the notary would be there. A nice woman answered, very pleasant. Returned the next day to have about 12 documents notarized. Shahrokh (Sean) was very helpful, just finishing up with another customer when we arrived. There is a large counter which was very helpful in keeping our documents organized. Each signature costs $ 10 which is the industry average. Nice store, great location and pleasant employees! Would go back!

Been going here for over 2 years, this is the nicest copy shop you will ever find. They are very kind and honest and willing to help you with your project no matter the size.
I have gone in there for both very large reproduction jobs (thousands of sheets) or simple unbinding of books. Definitely stop by and see what they have to offer, I am so happy I found them!

Been here twice, very good customer service, two small jobs, but they were great, they specialize in doing a lot of work for attorneys too, great place to go, they do faxes and all!