Costco

I love this store! Sometimes parking can be a challenge but that is part of the Costco Experience.

This is for Dr. Chang, optometrist. I believe she works weekends, but she is really nice and my prescription is much better than where I used to go. I will always ask for her.

40+ visits. Always top notch service in all departments: food court, membership service, pharmacy, butcher, bakery, floor staff, cashiers, tire center. Everyone is happy and friendly. Costco is one of the few large employers in the US that treats its workers well, and that investment shows. A+

I hate going to this Costco. It is overly crowded, the location is terrible. The streets to get there are packed, the parking is awful. We live in Oceanside and drive to San Marcos location instead of dealing with this place. Also the one in Carlsbad is a great alternative.

This Costco is well stocked, the food is nice and fresh, however their customer service is terrible. I have to wonder whether hiring rude cashiers is something this Costco looks for. Literally every cashier I have been checked out with is very rude, impolite or condescending. I can understand it gets super busy, lines are long, etc., but every cashier that has checked me out here has either rolled their eyes, said something rude, told me to hurry up and give them the Costco membership card while I was pulling it out of my wallet, and more. These are only a few examples of the terrible customer service. Also the people at the membership desk can be mean as well. I love Costco, but I won’t be coming back to this one.

I am writing specifically about the customer service I got from the Optician Nathan. When I ordered my contacts, he checked in the system to see if I was covered by any of the insurances that Costco takes– I was. He was SO EXCITED that after a bit of investigation, he was able to get my contacts completely covered, and even got a Costco gift card from the contact lens company. He was literally so happy it was if HE got the free contacts! THANK YOU thank you thank you Nathan for the terrific customer service and kindness! What a great pleasure it was working with you!

My first time walking through this Costco. I hate and love this place at the same time. They offer such great deals but everything is sold in bulk so you can’t walk out of here without spending at least $ 100. But hey at least you won’t go hungry here. Samples samples samples of food every where. They also have cheap deals on hotdogs and pizza here too. Alcohol is extra cheap here way better deals than the grocery store and you are getting more. They have everything you need in one place. Food, clothes, books, photo shop, pharmacy, home goods, mattresses… the list goes on. I’ll be a repeat customer for sure.

I have been a Costco customer for many years. I try to go middle of the week, middle of the day when it’s not crazy busy. The selection of groceries, produce, and just about anything you need is amazing.
I must say, though that although customer service is usually good, today I was especially impressed. I am a senior citizen and sometimes I avoid buying cases of items that I cannot lift into my cart and then into the car later. I have help once I get home. Tim was at the door checking receipts and asked if I needed help to my car. I said yes thank you. He called a few times over the loud peaked and wasn’t able to get anyone to respond. I told him I bought 3 packages of the frozen fish that was on sale so he walked over to his supervisor and got permission to leave his post to help me.
I couldn’t believe it. I will tell every senior citizen I know not to be afraid of Costco anymore. They will help. They are respectful and kind. I really appreciate Tim and his team for caring.

I have a love hate relationship with this place. I’m not a fan of busy stores like this however I needed a few necessities…
Pros: stores always clean, employees are all helpful, they have a wide selection of organic produce that I don’t mind splurging on, the Kirkland brand liquor simply RULES-can’t beat the prices there, and everything is pretty much fully stocked! Even if you’re not coming to shop their food court is awesome and inexpensive.
Cons: parking lot craziness-​I don’t know if it’s just this specific parking lot but every single time it just gets busier and busier (can’t really blame the store but i thought I’d add to the list anyway ha), the register lines always long… they should always have every register open because this place is FOREVER-​BUSY (grammar police-​I know), and the bathrooms need a little updating and upkeep too!
Ps., I don’t know if this is true or not but I heard anyone can purchase alcohol here not just club members.

This is for the pharmacy. Horrible follow thru on prescriptions.
The actual pharmacist is quick. But to get to the check out takes forever
Stephanie, is very lacking in people skills. This is not my first time interacting with her but since I wait so long anyway I’ll wait for another teller to help me out next time. She walked away several times with out letting me know what she was doing. One time I thought we were done but we were not. I’m sure that I will continue to get my daughter’s rx here because it is hard to switch over a controlled prescription.
Gustaf because normally, this place does great.

How can you not love a place where you can buy a tray of 8 steaks, a 4 pack of frozen pizzas, and they serve you free snacks?
Costco has evolved over the years and I love the changes. Love that they have more organic and gluten free options.
If something is out of stock and you know the Costco item number, they can order it for you.
This is the busiest Costco in North County. And if you come on a weekend, the parked parking lot will confirm it.
They used to have fresh sushi: tuna and salmon along with California Rolls. It must be over 8 months or more that they stopped offering the tuna and salmon.
I guess they figured no one was buying it anymore. And yeah, they weren’t because the quality had gone down. Although they still offer California Rolls.
A couple of years ago they moved the food court inside. So much nicer than having to dodge all the birds trying to get at your food.
Try to arrive first thing to get a close parking spot and avoid the crowds. But if samples are your thing, come around lunch.

We only shop at Costco. They are great but no floor help, so if you can’t find something, you are on your own. Even so, can’t beat their prices!

Costco is the second largest retailer in the U.S. With their 500 stores, they’re also in the top 20 pizza chains in the country!
This particular location feels like an afterthought to me. The parking lot is too small for the business. This puts the shopper in a seriously bad mood– and care should be taken not to be struck by their shopping cart revenge. Also, it’s a bit annoying to see shoppers blocking aisles while gossiping on their cell phones.
On the plus side are the sweet little old ladies serving food samples. These ladies are very polite and usually have an interesting quip or story to tell.
The store concept is to mark up the items as little as possible on a «cost plus» basis. The «plus» is their profit, usually 10%. Most of Costco’s profit comes from member fees.
There is an «unadvertised» way to shop here without paying member fees. Ask a Costco card-​carrying friend to purchase a Costco Cash Gift Card for you, which a non-​member can use at any store.

Got gas, great price. 5-​stars for the best price in town.

This is the WORST Costco I’ve ever been to. Mainly because there isn’t nearly enough parking, and it’s a complete madhouse, circling around, dodging around people endlessly waiting, watching out for people zipping around you to steal the next spot, etc. Then, the huge line to leave the store, which I refused to wait in.
The San Marcos Costco is far better put together. This one is just the most frustrating one they’ve ever built, and I’ve been in many.

Always excellent deals to be found at Costco, and 90%+ of the employees are great.
The manager helped me get a defective TV bought from costco, com back to the store,
a level of service above and beyond anything you could get anywhere else.
Recently had great service from Greg in the Optical department on a new pair of glasses.
The biggest negative with Costco is often some of the other customers, either trying to get parking in the lot, rushing around the store, or just being rude.
Worst case scenario was an incident where I had been patiently waiting at a register that was closed, but was in the process of being opened. The second it opened a guy cut around my girlfriend, shoved his way between my basket and the conveyor belt, and proudly announced «I only have three items» Fine, it you had asked I would have gladly let you go, but you were a jerk. To add insult to injury the cashier says «he only had three items, so I’m going to take him first»

I can’t NOT give Costco 5-​stars. No matter how bad the service is, or how horrible of an experience I have had (which I haven’t had at this Costco), I would never, ever give Costco under 5-​stars for the sheer beauty in the concept of Costco as a whole company.
This Costco has a huge parking lot in the front– and it’s always packed. I ask that you get ready to fight for parking because it will be a hard but satisfying battle. This Costco is like your every other Costco and is always busy.
Do not follow GoogleMaps because GoogleMaps will tell you to go one exit too far and then tell you to go all the way around to get to the entrance. If you’re coming from the west, just go down Hacienda Dr. and you’ll hit it.
Buying things in bulk is my middle name. It should be yours, too! Stop by a Costco and try out a membership for free for a day! You can always cancel your membership anytime as well! It’s totally worth every penny!
TIP: They are a cash/​debit card only establishment. The only credit card they take is the Costco American Express card.

The place itself is fine, it’s just like every other Costco I’ve been to. My complaint is about the people that go to this one.
Pushy, not knowing where their carts are, standing in the aisles with their carts so you can’t go around them… this place is a mad house.
Every time I go here I hear that song in my head… «the people of Walmart… people of Walmart…» You know the song.

If you’ve never heard of Costco, you’ve been living under a rock, a major rock! Honestly what’s not to like?! Great return policy which I took advantage of because I’ve been holding out and waiting for the 24 Hour Fitness Super Sport Pass to come out and Costco made it happen! Pretty much no hassle and coming from a person who did returns at a different retailer, I appreciated how easy and respectable she was!
Checking out is always crazy! Parking is ridiculous! However there is a price to pay with all the deals. I’ve been coming to Costco when it was called Price Club (LOL) and the food court was outside. I’m still not sure how I feel with the food court being inside, but I understand they had to do it because of the stupid health hazard with the seagulls when nasty people wouldn’t pick up their trash and leave it behind! I also see they added a new menu item and after a cousin raved about their BBQ Beef sandwich, I decided to order one! OMG this sandwich was MASSIVE! Seriously spilt on if you decide to get one, but I would give the sandwich 2 stars. The grease from the meat was dripping down my arms and there just weren’t enough napkins in the world to combat the «free extra» drink. I’m sure it must taste better if you go in the afternoon, but I got a major stomach ache from it! Too dense! However, I still will get their hot dogs, can never go wrong with those, pizza, churros, and ice cream! Those are good and perfect grab and go so you can get your $ 500 worth of Costco goods home in a jiffy.

My husband and I love this place and it’s so close to our house which is a plus. They have a lot of great products, food and alcohol. The cashiers and people who work here are always friendly since we go like almost everyday. I would recommend getting a membership especially if you have a large family all their stuff is in bulk and will last you for a long time. At the end of the year you get money back on purchases you made within the year. You also receive coupon books in the mail which is helpful knowing exactly when their sales start. They have a pharmacy inside too which is pretty nice. Their food court is good, delicous food that’s fairly cheap. They only accept cash, check. Although they are always busy everyone is very friendly and they have a smile on their face. If you lost your receipt you can still return stuff. Definitely recommend this place.