Gentle Dental East Ridge

Dr. Mong and staff were outstanding. She found legitimate issues with my teeth that all my previous dentists missed. The close up pictures were vertu helpful. They show genuine care about the health of my gums and teeth and pushed no extra services. Best dentist office I have been to.
I look forward to going to this location fir a long time.

The women working at Gentle Dental East Ridge are so nice! My 2 children and I all have our dental check-​ups there. We love Dr. Mong, she is so kind and takes her time, she is gentle and so personable. Today’s appointments made me want to write a review. Ellen and Jenny, the hygienists, are always so open to sharing their knowledge and feedback ~ I actually look forward to talking with them. I always learn something knew and when we discuss things like xylitol and fluoride and such, I feel like they truly care and know what they are talking about. I really appreciate that and like knowing that the people working on my child’s teeth are continuing their education. Today we met Susan and she was also so kind and took her time with such care with my son’s sealants. Seeing these professional and caring women in action today made me want to be sure to share my thoughts with others. The women at the front counter are also friendly! Thank you all!

I am a dental assistant, so I am REALLY picky about who does my dental work, and especially my children’s. Few places have been as good as Gentle Dental! I love the staff. They truly are family oriented. And our dentist, Dr. Hsu, is very nice and efficient with his work. My kids love him! They make sure that you are satisfied when you leave. My youngest is only 2, and they are very patient with him, which takes alot of worry away for me. I would recommend this office to any one, whether you have kids or are looking for your own dental care.

I chose this dental practice because it’s close to my home and close to Walmart. Since moving to the area, I’m finding Walmart to be the easiest, sanest place for me to do shopping out of all the choices available. I’m not naturally a Walmart shopper, but Camas/​Vancouver grocery stores are the topic of a whole epic series of reviews. Look forward to that. (;
After I made the appointment I read the low ratings on Unilocal,but I decided to keep it. My husband asked me to change his appointment and he went with another practice.
Everyone on staff was personable. This is a really busy practice, and I like that. If I was going for a massage, I’d probably want a different atmosphere. This place is efficient, and they were great at working with me when I ended up needing a scaling and root planing instead of a regular cleaning.
I enjoyed the dentist, Dr. Mong. She did a great job of giving me a tooth by tooth explanation of where I am with my dental health.
I really don’t like going to the dentist. I dread it, and that’s why I have the problems that I do.
However, this practice does great job of working with me, and not nagging me to death or upselling me.

We have been going to this location for years. The staff has always been great, not pushy. The dentist really work with my kids, and with me and my budget. Great experience, can’t think of another dentist I’d rather go to.

I went in because I have 3 bad teeth. One was a filling that fell out, and food gets stuck in it so it hurts when that happens. The other irritates the gum when popcorn etc gets stuck in it between my teeth. But keep in mind there is no ‘under the surface’ aches or throbbing. I was hoping to get 3 fillings but knew one *might* be a root canal.
Well, this office saw the potential for a root canal and jumped on it. They did an x-​ray ONLY of that tooth, despite 3 that needed to be fixed, and showed me how much it would cost for a root canal. They were shoving papers at me to sign.
They were SO wrong on their estimate.
They thought I hadn’t used my insurance this year (because they didn’t check), so I let them know I already met my max because I got my wisdom teeth out this year! They went away and came back with a new estimate. They were trying to trick me. The first timeit was on one clear paper. This time they tried to show it on two separate papers and hurried to the one showing $ 400 (just half of the price of the crown) so I wouldn’t think it through and realize the total would be about $ 2,500.00 when I pay the other half of the crown AND the procedure. Root canal are expensive, and I knew that; It’s the fact that they were trying to TRICK me that bothered me.
If I wasn’t on top of everything they would have done the procedure and called me later to tell me I owed them an extra $ 1,000 because of their calculation mistake. Just like the guy in the other review.
Lastly, I went there so I could eat without food getting stuck and being irritated. When I said I had to think about the root canal, he didn’t even look at the other two teeth that needed fillings!!! They close at 5 and it was 4:30 when he informed me I needed a root canal. He said it would take 2 hours (he’d be staying way late because root canals are money makers) but when I said no, he didn’t do anything about the filling I needed. It was a complete waste of time, I felt pressured, they made mistakes, they were misleading, and they were willing to stay late for a root canal but not for the fillings that I actually scheduled the appointment for.
I wouldn’t go here again.
P. S. Most dentist offices bill the insurance first, which makes it cheaper for you, and that way you can set up interest free payment plans with your insurance. Gentle Dental requires it up front. DO NOT go to a Gentle Dental. I’ve been with them for a long time, 3 locations because I moved, and am just now realizing it doesn’t have to be so difficult. My friend is a dental hygienist and pointed all this out to me, so I go to her office now. It’s a whole new world.

They were very pushy. I got cleaning done yesterday and pay all amount due at the same time. Today, i got a call that they made mistake calculate the finacial treament and asking me to pay the diffrence. Ridiculous. There is no communication between the staff at the front, the hygienist and, the doctor. One person said it covered by insurance and the other said not covered. Becareful when you go there. You will pay more than what you quoted for.

I highly recommend Dr. Mong at East Ridge Gentle Dental. She is wonderful and knowledgable. The entire staff is pleasant, patient and very helpful. Excellent customer service and care. I also see Dr. Hobson for Invisalign and she and her team do an awesome job. I am never left waiting in the chair at Gentle Dental East Ridge.

Had an emergency, our regular DDS sold the practice so we decided to go closer to home. They got us in 2hours after opening. Not only was the whole staff so accommodating and helpful, but my husband has balancing problems and the staff was so helpful along w/​Dr Christina Tran in helping him feel at ease and confident. His tooth was cracked in half down to the root. The exam and extraction of the tooth took no time at all. It was painless and even 24hours later, no pain or discomfort. AND the price of the appointment was so reasonable. Our whole family will be regulars from now on and I will recommend them everyone I know.
Susan
Camas, WA

I recently tried out Gentle Dental due to switching my dental insurance carrier. They are open on the weekend so I thought I would try them out. The office is located in a strip mall and the whole experience left me feeling like I was at the Walmart version of a dentist.
The receptionist was lovely and helpful. The dentist I saw seemed to do a thorough enough job but I felt like he was trying to sell me services (teeth whitening) that I didn’t ask for or need. I noticed the light that they position to look at the patients teeth was yellow and discolored. The place didn’t seem as clean as it should be considering they are dealing with teeth and saliva all day long. My least favorite part of the experience was the dental hygienist. She started talking about some strange personal topics and I felt very uncomfortable. Who wants to listen to a strangers musings about controversial topics while she has sharp objects in your mouth?
I will not be going back.