Gerber Collision & Glass

Avoid this place! I called and was told I didn’t need an apt for an estimate. I went in and of course no one available! I made an apt for the next day. I arrive on time after 30 minutes I told her I had to go. She yells at the guy who was sitting right there at his desk and he helps me right away. Literally he looked at my car for no more than3 minutes and emailed me the quote. While I sat there I heard all sorts of conversations about promised dates not kept and parts delivered by UPS that were missing. I got 3 quotes and this one was right in the middle. I wound up taking to the VW certified body shop as they gave me the best price, $ 600
sure to check with the body shop certified by your vehicle manufacturer they are not always the most expensive, in my case the least expensive and you know they have to participate in factory training.

This is one of the worst repair facilities I’ve ever done business with! I had to bring my car back 3 times for the same issue! Not only did I have to bring my car back 3 times, but to really teach me a lesson for not being satisfied with the shitty work they did they decided to steal items out of my car and say «well you should have removed all items from your car if you didn’t want then stolen! Sorry sir come again!» Wow! Really??? Really!!! Jimmy Underwood is the manager of this facility and he is unwilling to help his customers. If you use Gerber just learn from my mistakes :1) when they repair your vehicle and it is not to your satisfaction, do not complain! Just take and be happy
2) If you take it back to be done over again… the right way make sure you remove all items from your car: radio, speakers, sunglasses, expensive wheels and anything else of value because you will get ripped off! Oh and as to cover their ass they are not responsible for lost or stolen items because we can’t control our employees from stealing from their customers.

Great service. Highly recommended.