Enterprise Rent-A-Car

Unpleasant overall experience. I had reserved a car for 9 a.m. but wasn’t able to drive away with it until 10 a.m. due to inadequate staffing. This left me scrambling to get to a business meeting on time later in the day. Because of how rushed the experience was, I didn’t have time to thoroughly inspect the interior of the car and it was only later that I realized it was filthy. Whoever rented it before me apparently had a dog, and there were nose streaks at the bottom of all four windows. The dash was covered in dust. All of the upholstery on the interior seats, front and back, were disgustingly stained. The car also smelled horrible, as though somebody homeless had been living in it for a few days. It would have been a more pleasant experience to ride a Greyhound bus.
I appreciate that the rental was an expensive, but it is not worth it. I will never again use Enterprise.

Once I found the place I was extremely happy with the service I received. The very nice young lady at the desk helped me quickly. She recommended a car that was perfect for me. She fully explained everything to me more so than any other car rental place I’ve ever used. I would recommend using this satellite location versus the larger location in the center of Brandon if you need a rental car. Much easier to get in and out here and a lot less people.