PetSmart

The store is great. I’m not fond of the grooming though. I will shop there as there’s a good variety of items and selections and the staff has so far been pleasant and helpful.
However I will not use their grooming services again. I have a Yorkie and you need to use scissors as well as the machine and it didn’t appear as if the scissors were used at all.
I do not want to accuse them, but my dog also caught fleas within a couple days after his grooming. He only goes to our backyard and hadn’t been around other pets so it is a probability that he got them there. :(

The grooming job was pretty good, my only problem was how long they kept my dog there. Grooming appointments are supposed to last about 3hrs. I made an appointment for 9 :00am Dropped my dog off to the groomers on time. There was only two other dogs there so they were not busy. I came back around 12:30pm, she still wasn’t finished ! She didn’t end up being ready until 3pm. Found it completely ridiculous, almost six hours to bathe and groom a dog !?! Never again. The staff in the grooming area also isn’t too friendly.

This Pet’s Mart is cool! The staff as friendly and will help you if you need something. I can’t really say too much about it because my pup and I only come here to visit the Banfield Pet Hospital for immunizations and check ups.

i am being generous for giving this 2 stars only because they usually have the aquarium products i use at a reasonable price. My experience is with the fish department. The employees are very smart if you get some one to help you. There tanks are clear so it looks like they take good care of the fish but when i have been there the tanks always have dead fish in them. The reason for low stars is because the first time i bought fish from here i had no idea what ick was. I thought it was normal for fish to be covered in white spots. Well, my whole tank was killed because of this. Next was last week when after 2 years i bough fish from them. Well, i did not notice the fish had little white spots on them until 5 min after i put them in my tank. Yes, my fish tank was not infested with ick but i cured it with no fish casualties. I cannot understand why a store sells fish that are sick and i hope they start taking better care of their fish.

Great place. Clean & smells good. Huge selection of toys, crates, shampoos, treats & food. Employees aren’t very helpful though, that’s why I am not giving 5 stars. Went there to shop for my new dog Molly.

In a word, the wait is entirely too long at Banfield Hospital located inside Petsmart. If you schedule a patient for a time, it should be that time. Instead, you’re left in a perpetual limbo, wondering if you’ve been forgotten.
The staff is friendly enough, but, this establishment really needs to learn that time is money.

We had been browsing all the Pet stores in the area for a new litter box for our furry friend. After visiting a few area pet stores, only this location had a nice litter box in the size, and color we wanted with a cool hinged top, that opens up like a Transformer. Best of all it was also almost HALF the price of a larger way uglier one at PETCO. Think I’ll call it Stinkatron… maybe Ultra Turdus… no I got it… Sandpit. a Decepticon. box is evil.

great prices and selection! my 2 pups and i are fans! :)

Used the banfield vet clinic. Had a coupon for free exam. My local vet wanted $ 225 for yearly feline shots. Banfield did everything for less than $ 50. Need I say more. Too bad green acres mall sucks. Otherwise, store and vet is great.

I bought my cat here when I found her as a kitten. I was given a coupon for a free exam visit from a co-​worker. I originally thought my cat was a boy, but when they did the exam the vet informed me that she was a girl. The doctors were great, they also offered me a plan which I took advantage, the plan covered my kitten for all her shots, spaying and exams for a year. I did have to pay almost an extra $ 100 for all the extra stuff that went with her spaying like anesthesia, a cone so she wouldn’t eat her stitches etc. They also took care of my other cat when she was alive, they gave her a free basic exam and helped me shave her, she was long haired and sometimes in order to make sure she was clean she had to be shaved she got a lot of various items stuck in her fur. Their selection of pet stuff was very good, the store was clean, it was a bonus that they had a vet office in the back.

Great selection and always very competitive with their pricing. Ideal location with a good amount of parking, considering it is in Green Acres.

Big location and staff know where everything is at. Gotta help a kitten? Come here.

Friendly and helpful employees. The store is clean and neat. It has parking in front. No long lines for the cashier. What more can you ask from store.

Terrible grooming but nice store ! I went the first day the store opened to groom my dog when I came back my dog look like rat !

ive bought numerous fish here and other things for my pets great deals clean store friendly staff

I doubt I am the only person who’s pet is super finicky with his eating habits. I sheepishly came here not to long ago with bags of unopened cat food to return. The cashier gave me no problem and kind of laughed and said «Cat change his mind?» Yupp. His favorite food was no longer his favorite anymore.
Personally, I love this store. The area isn’t the best and trying to get into the parking lot from Sunrise Highway will take you longer than the actual time it takes inside the store. I try to avoid Green Acres as much as I possibly can but can’t let my cat go hungry.
I have tried all the big name pet stores and they just don’t compare to Petsmart. This store always has what I am looking for and lots of it. The people that work there are friendly and are always making sure the aisles are stocked, the pet accidents are cleaned up quick, and diligently work to keep the store organized.
Petsmart has the lowest prices I have seen on canned and dry cat foods, my aquarium supplies, and they always have half off sales on pet toys. I usually pick up a toy for my friends dog while I am here too.
They sell birds, chinchillas, hamsters, gerbils and guinea pigs along with snakes, lizards and other creepy crawlers! The fish section is great! They have tanks upon tanks of fish from goldfish to exotic fish. The tanks are always crystal clean and cool to look at. I could stand in that department all day!
They usually display the «New» items at the front of the aisles and I did pick up some new cans of food to give my cat. Lets hope he likes it!
After filling my basket up with my Klumzee’s (my cat) essentials, I always go over to the area where they have cats for adoption. They look so cute I just want to take them all home. Klum would just love that!
This is the pet store I call mine and if Klumzee could talk, I think he’d agree, paws down.

This place has all your pet needs and its CHEAPER then pet co which is in the next parking lot across from the mall. I used my barcode scanner app on my phone, to scan barcodes of various items, only to find out that my theory about pet co being more expensive was true. Pet smart is also very big and open. It’s not crammed, and I’m sure they carry whatever it is your pet needs. They also offer training different types of training classes!
So for the pros:
*Pet smart has a great variety of well priced dog beds.
*Everybody brings their dog; feel free to bring yours (they enjoy shopping too).
*Pet smart sells small pets such as guinea pigs, various birds, aquatic animals, and reptiles.
*Most of the dog clothes/​booties are usually on sale –like 40% off.
* Yes I said booties, so the paws stay dry in rain/​snow. $ 10 WITH 40% to keep the feet dry??? I’m down with that!
*Toys galore! So many kinds to choose from (why can’t they do this for humans: x).
Cons: None I can think of!
This is my new go to pet store for any my pet needs. I am burning my pet co card and replacing it with my Pet smart card!
Be smart, PET smart.

STAY AWAY! The worst experience ever! Would give zero stars if I could. I picked up my dog and noticed her squinting but i thought she was just tired because she usually is when she gets back from the groomers. When she woke up from her nap she couldn’t open one of her eyes! I called the store and the manager had the nerve to tell me that I couldnt prove it happened at her store. I took my dog to vet and they found a significant cut to her cornea. I felt so angry and helpless. Its been two days but she still wont open her eye properly. The staff seems friendly but obviously they DO NOT have your pets well being in mind. The groomer never informed me that my pet might have been injured. It always annoyed me that they never properly cleaned her ears but I never imagined something this terrible could happen and they could be this shameless.

Do NOT go here for grooming your dog! I brought my dog in at 10:30AM. I was promised 3 hours, I went to the groomer’s station at 3, and was told they weren’t sure if the dog was done, that the bather is on break and she should be back in 20 minutes. So I came back in 20 minutes, and they said the dog should be ready soon. Waited another 10 minutes, I came back and the bather was FINALLY there, and I asked for my dog, and the bather was like «That was MY dog?» I was appalled!!! The dog had not even been started yet!!! 5 HOURS!!! So they asked that I wait a couple more minutes. The straw that broke the camel’s back was when someone that came in WAY after me with 3 dogs, was leaving before me! I complained something had to be done, there’s no way I should pay full price for this, they say I will get 10% off on my next visit. Really??? You think after this I would go back??? I wouldn’t budge, and they finally gave me 15% off, but after much discussion. The manager was standing up for their grooming team, I understand the loyalty, but to call them top-​notch, that just iced the cake! All in all, I will NEVER go back, and I think people should not walk, but RUN away from the groomer’s, well just one, There’s an older black woman, and a guy groomer who pay full attention to their clients, but the blonde young girl is HORRENDOUS!!!

My first warning was that my Garmin couldn’t find this Petsmart location. My second clue was that when I Map-​quested the directions and followed them, they led me to a dead end. My third omen was that when I finally did find it (next to Best Buy), there was dog crap all over the front of the store. They still have the same merchandise as other Petsmarts, but the store manager needs to step up and take a little pride in his store.