Macy’s

rubbed me all the wrong way the executive office is the last place to go if you need assistance with anything I completely stopped shopping at this location

I come to this Macy’s once again for proximity purposes. On this visit I came for the bra sale that they were having buy one get one free. Recently I have been losing weight and decided it was time to treat my boulders to a nice treat. Shifting aimlessly through the racks it would have been nice if there were an associate that was knowledgeable in bras and that knew how to measure. After picking up a wide range of sizes I head to the fitting room. The fitting is pretty large but it is rare to find the attendant attending. I let myself in and search for a room that didn’t have an explosion of clothes all over the place. After my failed attempt I decided to abortion this mission and head on home. If it weren’t for the fact I can get shopkick points just for walking in I probably would avoid this location altogether.

Let me be clear, I hate ALL MACY’S even online. I am only here to return some overpriced earring that are made from cheap material. Whenever I see a sale associate they always seem to be running away. The «coupons» do not work on nothing in the store. I will never make the mistake to purchase anything from Macy’s again.

Once again I came to return a ton of stuff that I bought online from earlier this year. I love how convenient it is to return anything I don’t like. I never shop at the store unless Im helping someone. It takes too long to look for things, it’s faster online and I always read reviews before buying anything. I mostly buy stuff for the kitchen or try to find really great deals. All the staff we dealt with yesterday were very nice even with all the holiday craze.
There aren’t that many cashiers at each dept., so the lines are always so long. A few of the customers… have a bit of an attitude toward the staff, perhaps they’ve been waiting for a while or they’re always so grumpy.

The store mgr in in the men’s store is beyond rude to the employees. The store is extremely hot, not a good environment to shop in

This Macys sucks.
I don’t have much to say about it. The customer service is dull. The cashiers have an attitude all the time. The only floor in this Macys thats actually fun to shop on is the first floor. Thats where the juniors, shoes, handbags, comestics and fragrances section is.
Housewares in the basement has good customer service though. People down there are very helpful. And they are knowledgable about the products. I will be returning here by default, because its close to my house.

Very interesting store and layout. This has a feel of an older run down Macy’s which is in dire need of repair. The ceiling tiles are either water damaged or missing in general in many departments. The store is smaller than the Roosevelt Field store so I feel the product selection reflects that.
As for employees, like most stores in the area I feel like it is hit or miss. Sometimes you get that great employee that wants to help or you can easily get the employee that makes you feel like you are inconveniencing them by asking a question. I come here for the basics, but head to Roosevelt Field location if I want to shop.

I truly wonder how they make profits? It became a routine to come to the store pick up few items and… leave it behind, because it is no one by the register! Every time then you shop you have to run after the staff to ask for help. Very often they act like you are anoying them or openly tell you that it is their turn to take a break. Calling to the store, with some questions, which is not covered by the website and the answering service, also didn’t lead to success: no one picks up the phone. Very unpleasant experience. Two stars not one, only because you still can get a good price and if you have a lot of extra time, eventually you will be able to buy something.

I Love Macy’s. You can’t beat it with the coupons if you have a card with them.
The worst problem at the Macy’s in Fair Oaks, VA has consistently been the heat.
It has been so SO hot every time I am in there. I shop with friends who also complain of the heat. I ask the sales people who are always stripped down to a short sleeve T shirt if they are hot and they always answer yes.
I was told yesterday by an employee that the air/​heat system is not on premises and that it is set via remote from an out of state office.
Macy’s should be listening. I heard at least five other shoppers complaining of the heat in the store. It is not condusive to shopping.
I would spend more time = more money if I could breathe and remain at a normal body temp.
I don’t think I will return until it’s cooler outside, maybe then it will be cooler.
So many other places to shop. I don’t need to be this uncomfortable.

Isn’t it disappointing when a brand you love (d), and use to carry such weight is reduced to feather (not even)?
I often wonder how bills, staff are being paid here. I’ve never actually witnessed a sale transaction at this branch. No lie. Each time I visit, folks are simply walking around gazing into showcases and at racks or like me, have no darn manners and behaviour and is just here for the wifi.
Even at Christmas it was super boring. EVEN my family refuse to come to Macy’s much less this branch, well as I’m being honest Green Acres Mall is the antichrist to them.
Back to Macy’s, is it poor management, PR, staff, location? I remember a time (before I was a permanent fixture ’round these parts), there was no way I could have made a trip to NY and not visit Macy’s! Are you maaad?!? Macy’s WAS NY, Macy’s represented US shopping for me! Now, maybe it’s just 2015 sucking it to them and like we do with our cassettes, it’s nice to reminisce, tell the young ones about the days when… but guess what, no matter how exciting we try to make it sound, it doesn’t seem as interesting as the ipod or whatever it is the children are into these days. Maybe Macy’s like said cassettes will soon make a nostalgic funny meme.
Girl let’s face it, we’re getting older and not all of us are brand savy enough like granny Madona at reinvention.
(Hopefully not) The End (for them)

I wish I could give this Macy’s in Valley Stream, NY no stars because it is the worst Macy’s on the planet. Rude people, a mess. I live a few minutes away so come here for returns only. I’d rather drive to any other Macy’s to shop. My favorite is in Bridgewater, NJ when I’m there on business but I typically go to Roosevelt Field… any place but Green Acres!!! I feel like I’m putting my life on the line anytime I have to go here. The service is awful and the workers don’t care. Oh. And you have to go to the other side of the mall to go to the men’s store! idiotic!!!

Allowed a charge of $ 308 on my credit card, and I live at least 1000 miles away
from New York, when I called the manager, he did not care, said file a police report
and cancel my card. When my bank called there, they directed them to Macy’s
credit card division, to no avail, first of all I do not have a Macy’s credit card,
and second of all my bank was calling pertaining to the card issued by them.
Obviously they don’t care, don’t listen, and will not train their associates on
taking credit cards with verification.

The employees act like they’re doing you a favor by taking your money. They are the most lethargic, unmotivated group of slackers I’ve ever come across in a department store. On at least two occasions I left what I was about to buy at the register, walked out and went next door to Kohls where I was in and out in less than 10 minutes.
Never again.

The employees here have bad attitudes and know nothing about customer service. Avoid this place if possible!

Juniors department is wrecked!!! If you need good clothes for cheap prices, do not go here! The shirts pants and dresses run super small, so don’t go here if you are over 130 pounds. They are overpriced also.

Disinterested staff in a location which has fallen into significant disrepair. The place is usually not well-​organised, and has acquired a dingy feel to it.
About the only use I have for this Macy’s is that I return items to it which I’ve bought online and found I didn’t like. For actually shopping Macy’s, I’ll go to Roosevelt Field or NYC.

why would the men’s section be in a separate building???
other than that… great macys with less lines/​crowds.

I have to say and I always say when I go to this Macys’ location.
Ready for it?!
It’s too hot! I cannot understand why a store would have the heat up so high. Granted winter is coming. But yesterday was 50 degrees + out. So you picture the scene. Rather, let me set the scene for you.
1-it’s Black Friday
2-It’s crowded
3-​People are rushing everywhere
4-​Did I mention it was Black Friday?
5-IT’S HOT!
The selection of merchandise in the shoe area was eh. Shoes were littered all over the floor. It was a big turnoff for me. The 50% off sign didn’t inspire me to trip through the mess.
The clothing sections were better organized but with the heat, I didn’t feel like being bothered in that area either.
All in all, I’ve experienced better.

The Junior section here is pretty much disgusting so I don’t even walk over there.
Make up and perfume is cool. Always smells scrumptious. And you have a million\ girls trying to draw you a new face and of course another one trying to spray all types of stuff on you. The usual.
The show section on the main floor. by the Coach is lovely. The sale shoes are pretty decently priced and all the regularly priced ones aren’t too bad either. They have some beautiful shoes.
Right around by the watches. They have pretty nice watches and the watch workers are usually pretty nice. Kid section up stairs is usually pretty wreck.
You’ll have SOME friendly folks and some NOT so friendly.
ANDDD I guess I’ll share, some worker stole my mom’s card! Getting all these weird charges. Little missy bought gift cards with my mom’s card. Security was on top of that though and she was arrested. but jeez! That’s not nice.
Aside from their theif, not the worst macy’s on earth.