Century 21

Take a stand people!!! Don’t settle for brands that only care about your money and are quick to shut the door in your face. Customer loyalty is a privilege earned and too often consumers sell themselves short for nominal savings. Likewise, all Moms should boycott this brand because it couldn’t care less about accommodating us. My story goes like this:
VIP members benefit from an additional 15-​day extension on the policy and as a VIP purchase, my return should have been honored! The first manager strategically failed to tell me that, so by the time I was properly informed, I was «two days» over the 60. Seriously, just 2 effing days. And even worse, the system rigs it on the stores favor by counting your date of purchase against you. In any event, after arguing with a very rude manager in a different store (Westbury), my returns were honored.
However, they misplaced some of the items I gave the cashier and though I told her I gave her 8, she swore I didn’t. I spent 2.5 hrs with my 3month old (2 diaper changes and 3 fussy nursing sessions (1 on a bench in the men’s shoe section) in a massive store lacking in accommodations. Like not even a changing station in the bathroom? Seriously!!!) waiting for security, who came back twice trying to convince me that I only gave the cashier 5 items and not 8. They eventually located one of the items floating about. Because of the ridiculously outdated and flawed system, I was only credited for two (third Mgr Andrea was a cool lady and gave me «the benefit of doubt» and credited the one item I could distinctly describe; though at that point, she should’ve determined that it was more likely that I was telling the truth) and have to go home and sort through what I kept, only to have to go back to the store once I can figure out what item THEY lost.
After being egregiously wrong, the second manager changed her tune and offered me a consolation gift for my son. That was nice, but all of this could have been avoided by having a more up-​to-​date return policy to reflect people’s busy lives and higher priorities and a better job by the first manager (Mark of Green Acres). Just when I thought I was missing out by not shopping at Century 21, this experience has proven that the grass isn’t greener. Kudos to them for solidifying my loyalty to my current brands!

Clean, organized, doesn’t feel over crowded with things. The staff as very nice when I asked questions or directions. the kids shoes were higher prices than I’d hoped.

If this was school, this C21 would get a «C» grade. This mall location was sub par compared to the massive downtown store, or even Westbury. The staff we not particularly friendly or helpful, the fitting rooms are horrible, the general layout is somewhat awkward and we were forced to wait at a cash register for more then ten minutes while they were trying to verify one of our $ 20’s was counterfeit, which of course it wasn’t. We really only scored a pair of Nike shorts a Le Sportsac bag and a pair of pajamas. 3 Items that could potentially be found elsewhere. Worth a one time visit, but I’m not planning on returning.

Went here about 3 weeks ago to see if they had bedding, looking for a
walking in store went all around down &
saying to myself whaa! century 21 with no bedding at all. I ask a store clerk and he tells me sorrrrry no we dont! You got yo be kidding me!!. so see mens section figure they had some hats, i see some on display but no dress hats only winter knit. I ask clerk in that section, he tells me yeah over their man!!! im thinking he leading me right their. Damn! no hats i wasted 30 minutes in this spot. I leave disappointed. Century 21 with no bedding shiiiii get 3 stars because other staff was nice except this last guy was not knowledgeable. Wont come back unless they expand. Macy’s hello.

Bringing a Century 21 to this mall during the holidays was a smart business move. The location brings a more upscale, luxe feel to Green Acres. This space was previously The New York Leather store, Foot Locker and the Lotto store.
This is a gorgeous store layout, equipped with chandeliers and competent Sales Associate and Loss Prevention staff. I haven’t shopped at Century since 2001, frequenting the Westbury location. My issue with Century 21 is the quality and prices. Many of the brands they carry, in my honest opinion are not priced accordingly. Many of the same brands that Marshalls and Burlington carry are priced at lower prices. The shoe selection is lacking and there are never many sizes available. This is across the board at several locations.
Other than Perfume gift boxes and Handbags, I just don’t see the point in shopping here for clothing or household items.

I was so exciting to return home to the NY area to find out my favorite store had opened up a location in my backyard.
Green Acres Mall, Century 21, this is amazing. I love every minute of my shopping experience.
Being it was Christmas, I was able to find items in Men’s and Women’s and housewares.
So great to have this as a store in the mall.

They only take off 10% for defective merchandise. TJ Maxx & Marshalls offer greater discounts for defects. The manager at the Green Acres location said they are already a discount store, but that’s not a valid reason to not to further discount defected merchandise.

I’m a huge fan of century 21. I’m a cheap bastard with expensive taste so brand names for less always baits me. This location is great. I came here for a shirt and ended up buying a whole outfit plus shoes and a jacket. I look so damn sexy in it by the way.
The staff was professional, but the weird Asian loss prevention guy following me all over the store was a little annoying.
This location has plenty to choose from for men and women and it gives this mall a much needed boost.
I will definitely return to this location especially because it’s close to home.

Great store! Lots of space, lots of clothing options! Much better than the Canal St location. Had an easy time navigating and moving around. Super clean!

Went a few days after the grand opening. I’m amazed at how they transformed the old leather store, accessory story & (old footlocker) into a 2 floor-​century store!
Very organized for the most part. Had nice things. Prices were okay. I’m very impressed with this one. Ok green acres… I see ya’ll :)

I love shopping at century ! I am a former employee so i use to just always shop and save money plus use my little discount they gave me lol! (10%)
The shopping experience is more relaxing than actually working there. Although this new store seems to
Have very nice and helpful workers and they don’t seem busy, and have a nagging manager pestering them on every little thing lol.
Now as far the prices they are reasonable and the selection of clothes is better than the ones in Rego Park queens and lincoln center those two were the newest stores. If you don’t mind having FREE parking in Ny and live close to queens or Brooklyn or valley stream. Check out green acres century 21!