Akbar Service

I went in to get my brakes changed and to look into a clicking sound.
Front brakes, rotors and sensors were changed. they suggested control arm bushing, so I got that fixed as well.
Over 1100 dollars laters I have new brakes that make a screeching sound and the clicking still persist.
On top of that, the people in the front desk are constantly busy. I have to wait just to be noticed, then wait even longer just to pay my bill.

These guys are the best! I strongly recommend anyone who has a bmw, like me, or Mercedes or other foreign vehicle, to definitely come here! My cousin and many friends recommended me to bring my bmw here, as they will only bring their bmw’s and Mercedes to Akbar on foothill blvd. Mike and his master Mechanic Eric, totally hooked me up! You guys rock! They repaired my bmw in record time, and was extremely fair in repair costs! I strongly recommend them to anyone who wants honesty, integrity, knowledgeable and professional service with a repair shop here in SoCal. I live in Riverside and had my bmw towed to their repair shop, and like I said. They totally took care of me and hooked me up!

Excellent service very helpful and honest. Repair done in a timely fashion. Very reasonable repair cost and very knowledgeable about BMW. The other day I stopped by there because low engine oil warning came on and Eric their master mechanic checked it out added oil for me free of charge. I really recommend this shop they take care of your car and do it right.

This place is amazing and mike was so helpful! Very honest place and great pricing. They work very had and fast and had my brakes done with no problems. I’m very pleased that I found this gem! I will be recommending this place to friends and family! 100% service in my books!

Shady!!! Shady!!! Shady!!! Stay away from this place. I brought my BMW in there 3 months ago because I had an oil leak on my driveway. They apparently fixed it. Last week, the same oil leak appeared on my driveway. The leak was a perfect match of what occurred 3 months ago. I brought my car back to Akbar and Mike, the shady salesman, told me that it would be another $ 950 to fix my car. Why would I pay another $ 950 to fix the problem that I had 3 months ago? Mike tried to tell me that it was coming from a different area and not the same place. Mike is condescending and rude. He seems like a nice guy but in reality he is a crook. What really bums me out is that my 80 year old parents have been coming to this place for years. I wonder how many times they have been ripped off.
The office is dirty and unorganized. There is no place to park in the property. Every time I’ve been there Mike has always put down different auto service shops. Why does he feel it’s necessary to put down other shops? I don’t get it. There is another Akbar service on Benson which is not related to this one. Check out their Unilocal reviews. They get good reviews. Mike continuously put them down. I will not ever go back to this shop!!! Bad place.

I have nothing to say about place but that it is of my pure opinion that this place is «SHADY! SHADY! SHADY! Do not waste your time or money at this place. I’m sure you have heard of that movie, «The Boiler Room»
Thats the character of their top gun salesman Mike. He can sell ice to an Eskimo in the winter. I quote «Here at Akbar Service, we have been here for 40 yrs. We only have specialist and we do not put USED parts on our cars. Our parts are brand new Mercedes parts made by Pierburg. If you buy your own parts we cant give our warranty.
Was out of town, Akbar requested to tow my car. Told them that l would ONLY pay $ 50.00 being under the impression that Akbar Service was located ½ a block down the street on Benson st. Of which they claim they have no affiliation. They had my car 3 weeks and never gave me a written diagnostic report. Could have switched my engine or transmission and I would have never known.
The original estimate was about $ 3200.00. Was told that the dealership would charge $ 6,000.00. After verifying prices online. They went down to $ 1,700.00, then down to $ 1,188.00. Upon completion my car started smoking and my engine check light is still on. (I believe that l gave them $ 1,100.00 for nothing.)
Requested to be notified when the part arrived so to see the box being opened and wanted to be there when they were working on my car. Never got any calls. Just had a master tune up a couple of months ago by someone else and had not driven the car. Watched him change all of the filters and my oil is all of a sudden dark. Have 3 career military cousins that live in Germany and have no problem contacting manufacturer.
Im calling the BBB, Kamala Harris, Federal Trade Commission, Consumer Protection, Bureau Of Automotive Repair,
and any other agencies that need to be notified. Also, legal action will be taken without further ado.
If you want to find out how much time it takes to fix your car and the cost that your repair should cost go to
.

They did excellent job they fixed my car in time the customer service excellent thank you Mike

A+ mechanics. They’re smarter than the average bear, offer a fair price and don’t make you feel pressured. They were very courteous with me and took the time to help me feel reassured even though their mechanics are so busy! I drove away satisfied and already recommended them to a good friend. Helpful to note, they give free diagnostic tests!

I’ve been servicing my BMW here for years. This is a family owned and operated establishment that has been in business for 40 years. They are honest, fair and care about their customers. They also use original parts and they guarantee their work! Not once have they raised their labor rates or surprised me with hidden fees. I’m so thankful to have such trustworthy people service my car. I highly recommend Akbar service to anyone who owns a Mercedes, BMW, or Mini Cooper.

Very displeased! I had spent a little more than 6 thousand dollars with them since last summer… the last straw was when I had an air leak that was causing a misfire … So the mechanic said I had to get the valve cover replaced … $ 500 dollars later it still ran the same (no power and rough idle) HE said it was because of oil leaking into the cylinder and HE SAID DRIVE IT so it can burn off… My car now needs a new engine due to damage from doing what the mechanic said to do. Never will I go there again!!!

Terrible experience! Left my car over night to check why a service light was on and the wanted me to do services I had already had done 3 months prior at dealer… Used a hand held code reader when I asked them about why they didn’t check it on the computer (BMW correct way) they gave me a bunch of bulls**t reasons. I ended up taking it to different Akbar on Benson completely different experience they actually fixed it very nicely, and diagnosed it CORRECTLY!

I went in for a variety of little jobs on my Mercedes and had to pay top dollar for the work. I would be very careful to get an estimate of what is needed to take it to other shops, such as Upland Mercedes Repair, to see if they can match it. One good thing about Akbar is that they apparently drove the competition across the street out of business. Three rules when dealing with Akbar. First, get a written estimate. Second, get a firm time when it would be done, and third, look elsewhere to see if you can do better. Unilocal has plenty of them.