We had an appointment at 8 got called to the back at 8:20 and my son got his teeth cleaned but we had to wait for the dentist for an hour and a half!!! We didn’t leave the place until almost 10:30 !!! They call you over and over to make sure you come to the appointment but they are slow !!! Beyoooooond slow !!
Christina I.
Tu valoración: 1 Tyler, TX
I tried to give it another chance but no will be looking for another dentist. They schedule so many people at the same time and the kids are everywhere. It takes the doctors forever. They should think about getting more doctors they have enough techs but not enough doctors.
Traci M.
Tu valoración: 2 Tyler, TX
My appointment was at 11. When we got there, we had to wait for almost an hour for them to call us back, and when we actually got back there they took almost another 45 minutes to see my daughter. The wait time was completely ridiculous. Once they started working on her, it went really quickly, probably a total of 30 minutes. But if they had seen her when they said they were going to, we could have been out of there in about 45 minutes total, instead we were there for about 2.5 hrs.
John C.
Tu valoración: 4 Tyler, TX
Saturday mornings rock for dentist appointments. We arrived on time and were seen on time. There was only one other family waiting in the lobby. There were no surprises and my son had a good checkup with no new cavities. No complaints here. The staff were friendly and courteous.
Jennifer P.
Tu valoración: 1 Tyler, TX
Terrible. Terrible. Terrible. Ortho side is excellent but we made a mistake in thinking the Hygiene side would be good. Wrong. Doctor was an hour late. Was also overbooked and disappeared. The staff also was unprofessional and rude and stood around like they had nothing to do. Will never go back for hygiene.
Tim B.
Tu valoración: 5 Bullard, TX
Very nice staff and very helpful great experience with Kool smiles thank ou very much