BEST WESTERN Tully Inn

Shame on you! My fiancé was in contact with this hotel for 4 weeks. After four phone calls co firming our 10 reserved hotel rooms for September, we became informed that they were not ever booked because they were booked in January.
How can you lead an engaged couple on saying we have booked hotel rooms when we clearly did not.
How does a hotel even function without knowing if the rooms are booked or not. seriously though.
Now because of their insincere work ethic and in ability to do their jobs, my family has No where to stay for my wedding and everywhere else is booked. You are a terrible performing company.

Another reviewer nailed it… Updated, but still feels old. No elevator. Funny smell in the hallway, kind of musty. But… free Wi-​Fi. Comfy bed. Clean bathroom. Fridge and flat screen. Right off the highway. Friendly service. The alarm clock with environmental sounds was a bonus. Made me laugh, but I used it and imagined I was at the beach. I think they just need to open up all the doors and windows and let some fresh air blow through here…

It’s an interesting mix of being somewhat updated yet still feeling old… It’s a place to stay that’s relatively near syracuse, so when syracuse is booked this will do the trick. It appears fairly clean, although there was a hole in the wall of my room. It had a scent that I can’t put my finger on making me think my room was a smoking room in the past. Not sure what the smell in the hallway is. The girl at the desk was polite… And it’s the only game in town, literally.

Clean, quiet, comfortable, with a very basic Continental breakfast, which was fine. Lost stars for the setup of the bathroom. Upon requesting handicap accessible, was told all their rooms were accessible. Although the Bathroom was fitted with a high toilet, grab bars & a portable shower seat, the Bathroom had a tub, not a stall shower, and no hand held shower head. In fact, the shower head was stationary & the seat did not actually fit in the tub securely. There was also no mirror in the bathroom. The mirror was above the sink which was in the entrance hall. Got some of it right, but some major, important points wrong.

A decent hotel overall. A little older but has some updates. LED TV is nice but on the small side. The sanitized remote is a nice touch and something I would like to see more of. The beds are newer and comfy but four pillows for a king is not enough in my opinion you should have 6. Lighting in the room feels dim and dreary and the older vanity dates the room. Not a new hotel but for what it is I would say great job. The lady at the desk was pleasant and lobby was clean but again felt old with no news on a TV in the lobby for waiting customers. A few more updates will make this hotel much better. If I could give half points it would be 3.5 stars, but since I’m the only review I felt I had to give them the half point. I think it’s better than a 3 but not really a 4. Next time I come maybe I will give it a 3 to even it out a little. y
Woke up to BED BUGS! Avoid this place