Life Uniform

The poor cashier was on a conference call while also helping customers and checking them out, because her manager was unable to do her job that day. I felt so bad for her being the only worker and doing a manager’s job without getting paid for it. We kept getting interrupted. I found what I needed, which is the only plus.

It’s a pretty small store, but they have a good selection of nursing scrubs! Whenever I go there to shop, the staffs are friendly and pretty helpful! I always come here to buy nursing scrubs! And definitely will be coming back soon.

Five stars for today’s experience.
This was my third and best visit all thanks to Niyah. Every time I’ve been here in the past the sales associate has always seemed irritated with my presence. From my first visit where another associate literally said «I don’t know go look» when I asked where a certain brand of scrubs where. That was enough for me to walk out.
Today Niyah was beyond helpful in every sense. She loaded my dressing room with options and I ended up with bottoms and a top I really needed. She made friendly chatter with my girlfriend and me.
We will come back thanks to all of Niyah’s help.

I rushed here after work on Sept. 23^rd and yes, I was one of those people who had to walk into a business twenty minutes before closing but I wasn’t totally expecting the coldness I was treated with. The salesgirl asked the perfunctory question «Can I help you with something?» And when I explained my scrubs were falling apart and did she have any recommendations for someone on a brand to encompass rather gracious attributes in the rear she replied, no you just have to try things on. Well, maybe she should learn about the various companies and how their scrubs fit so she could really «help» people get in and out of her shop quickly. As it was I started grabbing colors and sizes that I thought might work when she informed me that they closed in 20 minutes.
I hurriedly tried on several pairs of pants and asked her if she wanted the ones that weren’t working so she could put them back on the rack, already hung up mind you. She couldn’t even muster a smile or thankyou. No biggie I thought. Then I am pretty sure she texted the guy waiting for her in the parking lot and told him to call the business line so she could say loudly that they closed in 1 minute.
I hung the last of the pants and rushed up to the front to make my purchase and asked about their return policy (with all the rushing I wasn’t sure I really liked what I was buying). As she rang me up I tried some small chat, asking her if she was in the health care field. When she said yes, again, no smile, I asked what? She replied dental hygiene. Well she is either still in school or can’t land a job with her sparkling personality because I know what hygienists make and I don’t think one would take a minimum wage job in a place they obviously hate. Either that or she is really rough in patients mouths if they show up a couple minutes late to an appointment.
After she crammed my purchases in a wadded heap into the bag, I checked my phone as I left the store, 5 minutes after closing time. I will not be back. I didn’t have to give that shop my $ 110 and next time, I won’t. Bad service.

Came here for the first time today. I normally go to Auburn to get my scrubs but now that I work up north its a much convenient journey here. This place is tucked away near the Southcenter mall. Its kind of cramped in there but their isn’t any room for them to grow. They have all of the name brand scrubs like Koi, Grey’s anatomy, WonderWink and Rockies. They even have a clearance section. I found Grey’s anatomy scrubs on clearance and the woman said that they would most likely roll back to full price next week. Woot! Clearance was even BOGO 50% off. So I left there under $ 30 for a new pair of scrubs. The reason I am docking a star is because they forgot to discount my scrubs and I had to go back in and get it refunded. I have to wait four to five days for my refund which is no biggy. But, I was late to work because of it… I also got $ 5 off my next purchase because I took a quick survey. There are limitations to the coupon like it excludes the above brands, but that’s okay I am sure I could put it to good use.

It’s not the most room place. Okay, it’s a tight squeeze in some parts.
They don’t always have the most helpful staff. But they’ve always been busy with someone else when I’ve gone in. And when they are free, they come help.
But it’s organized. They know their stock. It’s in a fairly convenient location. And they have an awesome return policy. I bought a badge holder and was so excited to use it, I busted the packaging open when I got home, ready to switch my badges over. A little voice inside told me to test it first, and lo and behold, the sucker didn’t retract. The holder was so cute, I contemplated prying it off and gluing it to a previous badge holder. No. What are you doing, Alaina? You JUST bought it. It should work. So I called the store back and explained my situation and they told me that I can bring it by any time. Fingers crossed that they pull through on that statement.
Stop by for a seasonal scrub top or to check their clearance section, it’s got a fair selection.

I don’t particularly like this store, but unfortunately when I’m in need of a new pair of scrubs and don’t want to deal with ordering online or driving 30+ minutes out of my way, I will stop by here on occasion.
It’s well organized for how small it is, but my biggest complaint is that the selection is incredibly lacking and they’re usually out of every size that isn’t an XS. Scrubs are sold at full retail price, so expect to pay $ 26+ per top and bottom if you want a nice pair. Occasionally, they’ll have their own Life brand scrubs advertised as $ 19.99 showing the full set, which is a good deal for a generic brand of scrubs, but when you get to the register you’ll discover that it’s actually $ 19.99 per piece, making it totally not worth it.
Also, the customer service is a bit lacking. Everyone has been friendly, but kinda off… I guess I can only attribute it to that feeling I used to get when I worked retail in high school where I wanted to be nice to the customers, but really couldn’t stand my job. If you forgot a coupon or reward that you’ve accumulated, there’s absolutely no way for them to look it up because their computer system is archaic. I had been shopping there on several occasions throughout the years until an employee finally told me that I was entitled to a discount based on my employer — so be sure to double check on that, especially if you work at a large hospital in the Greater Seattle area. I’ve been there a few times when it wasn’t open at the time it should have been or closed before the times listed on the website, which is incredibly frustrating!
If you know your sizes in whatever particular brand of scrubs you like and are not in a hurry to get a new pair, then save yourself the time and potentially tons of money by ordering online. I really wish a bigger, better scrub store would open up in the area!