Granite Transformations of Seattle

Don’t waste your time! Patty from Granite Transformation came to our home for a consultation on a Tuesday and she promised we would get the proposal that afternoon. Friday rolls around and we still had not heard from Patty. We called her Friday morning and left a messages and my husband also called their main office to give the message to Patty. Friday evening we received an email from Patty stating that she did not bother to work on the quote because she felt we were too distracted to listen to her sale and consultation. We met Patty in the middle of the day, my husband had to take a call from a client for about 10 minutes but I was still there talking with Patty. While she was measuring our kitchen, my husband and I had a conversation about logistics of our kids and sports later that afternoon. Apparently, Patty felt the need for my husband and I to sit there quietly and watch her as she measured and took notes. Patty also mentioned in her email that her consultation usually takes at least two hours. When we called to schedule the appointment we were told the consultation would take an hour, so that is what we planned for as we had kids to pick up from school. The worst part is when Patty finally gave us the quote for our kitchen, it came in $ 5,000 MORE than the what we got from other businesses using real granite slabs. I would give this company 0 stars if it was possible. I’ve never met a sales person who is trying to get my business act like their time is more valuable than mine. I would not recommend this company to anyone. A huge waste of my time!

I had Charles over to my house to give me a quote. I made it clear at the beginning that I was looking around for prices and that I would like an in depth quote for the refacing of my kitchen. He was a true salesman. I thought that I was portraying that I didn’t want a sales pitch, I wanted numbers, that must not have gotten across. He also kept referencing the fact that my boyfriend (we own the house together) should really be in the room to help. I kept saying, «I know what we both want» and he seemed as if he would have been more comfortable not talking to me. I do not know if he was being sexist but it felt that way. I was the one that set up the appointment and we had had many conversations about what we wanted, why was it so important that the man be present?
By the end of the appointment he was offering me huge amounts of savings if I sign a contract today. I had to tell him multiple times, «I want a quote to compare to any others that I get.» and even told him that so far he was the best price. he finally conceded and took my info and said I would have a quote in my email the next day.
Nothing. Two days pass and I email him. No response. Apparently I was not good enough for his business to even send the quote.
I am sure they are great if you get the right person, but God forbid you get Charles, ask for someone else.

I got stood up by this company TWICE. They don’t call, they just stand you up. I called them and each time they just say they’re sorry and want to reschedule, only to stand you up AGAIN. I’ve tried both Seattle and Everett, either way I just get stood up. HORRIBLE!

Got stood by by this company twice. Made an appointment twice, twice no-​show, no phone call confirmation, no phone call explanation why nobody is coming. If they can’t come on time as greed at the very beginning to just talk and measure, I am very concerned about the project itself! You are losing a customer.

They did a great job, courteous, friendly and timely. Good coordination with subcontractors. They were respectful of our property and the end product was just as we were expecting. A much more affordable alternative for a bathroom tune-​up then a complete re-​do and, I think, end result about the same.

We first saw Granite Transformations (GT) at the Seattle Home Show back in February 2014. We were so impressed with the granite composite display that we signed up for a no-​cost estimate and since we were looking for some kitchen cabinet freshening up work, we figured why not have both estimates done at the same time. Our original late ’70’s built home had the usual laminate counter-​tops and decent, but dated dark wood kitchen cabinets. We met with Charles Johnson, their estimator/​regional manager who gave us prices to reface our dark brown cabinets and re-​cover our counter-​tops with their patented granite tops that utilize bits of granite, glass and glue giving the end user various shades and color combinations.
After previously getting an estimate from Home Depot which was much higher, we decided to go with GT and ordered the granite tops and cabinet package which included new drawers, doors, laminate overlay of the cabinet boxes and new updated hardware. Dan, one of their main installers came by a few days later, took measurements for the counter-​tops and cabinet work and sent our measurements into their factory back East. A month or so later the cabinet pack arrived and the entire remodel job took a little over a week. The counter-​tops and matching back-​splashes were actually installed in less than a day and they looked great. Solid slabs of granite may sound nice, but are high maintenance and hard to install without noticeable seams, besides being very pricey. Additionally, not all cabinet lowers can safely sustain the weight of heavy granite slabs. Corian and other synthetic counter-​top materials also have their peculiarities I’ve found. Having the GT granite/​composite in different color variations was just what my wife needed because if she isn’t happy, no one is. The countertops are easy to clean, easy to sanitize and virtually maintenance free. The surface is heat resistant, impact resistant and most important to me easy to sanitize by wiping it down with 409 or something like it with bleach. We’ve also gotten nothing but compliments from family and friends after they’ve seen how the cabinets were freshened up with the honey oak finish and brushed nickle hardware.
I’m very impressed with the renovation. Dan was the main installer/​carpenter and did a great job cleaning up every day and taking care of every possible detail making sure everything was done right, to both our standards and satisfaction.
I’ve been involved in construction for some 40 years and have worked on relatively simple home remodels on up to helping build several 50 story high-​rise office buildings, and I give this GT group a big 5 Star Rating. The quality of the product and workmanship is very very good. The price was affordable, reasonable and a great value. I wouldn’t hesitate to recommend this GT group to any of our family and friends. There’s tons of finishes to choose from and relatively painless disruption.
I wish I could post some before/​after photos, but I encourage you to shop around, then check out their showroom and play around with all the possible color combinations for your kitchen remodeling needs. No high pressure sales tactics and tons of color/​finish combinations to choose from.
Thanks Dan, Jolene, Charles and all for the great job!

Excellent experience from the beginning. Professional salesperson, installers and customer service. Outstanding quality. We couldn’t be more pleased with our renovated kitchen.

Great job in our master bath remodel with Granite Transformations!
Exceptional job. Love the solid surface thru-​out our 5-​piece master bath… no more grout to clean! Very nice how the material can be molded to form a solid surface shower pan for proper drainage, try that with slab granite!
Great people… great product!

Tony Conver and his team did a fantastic job for us. Good inventory selection, installed in one day at a significantly lower cost than what we would have paid for a high-​quality granite slab installation. The team took great care during the installation and made sure we were happy with everything. They went the extra mile, with a smile. Would highly recommend to anyone considering Tony’s services.