McDonald’s

I like this McDonald’s, very clean, I got the mc pick 2, with the two quarter pounders, and got my girlfriend the 4 pack of chicken McNuggets with a side of sauce, my burgers were a special order with no ketchup or mustard and there was none!!! Awesome! They have free napkins too!!!

I reached out to the stores local website with a constructive and civil summary of my less than stellar experience. (Photo)
Never received any reply!!! Guess they don’t care. Oh well.

Terrible service attitude. They ignore customers all the time.

Well they score so low because the lobby is so dirty. There are used food cartons that have been sitting on the tables since we sat down.
I would have given them a 1 star, but the friendly people got them to a 2 rating.

Hello I’m the Critic Guru! «I’ve been there and I’ve done that!» Today I’m being rushed to a level one Trama ER for a shotgun wound obtained from this franchise owner… A Gunshot Wound Straight to the childhood! A few months ago I praised this exact McDonald’s location for staying true and loyal to its elder fan-​base but today, this McDonalds is officially dead to me. Within this McDonalds location I’ve had many fond memories from my childhood, I remember when this McDonald’s was the original classic building with an outdoor PlayPlace, around the dawn of the millennium they built the air conditioned PlayPlace with its amazing space themed room! Around that time they also remodeled the interior to its current state. (Unless they decide to do yet another remodilation) anyways now the restaurant that I grew up with has finally passed on to the dark side with its ugly «new» box look and a complete overhaul of the playful PlayPlace. From this day fourth I’ve officially decided to never eat at another McDonald’s restaurant ever again. (And it’ll be better for my health in the long run) Now every time I drive by 801 E. Grant, I’ll just morn the passing of my childhood friend and remember the memories from the good old McDonald’s that I grew up with. Goodbye my friend my time has passed and now it’s time for someone else to enjoy their future memories at this McDonald’s.

I visit this McDonald’s about once a year to see if new staff or management may have improved. Boy am I dumb! The food is the worst at this location. Other McDonald locations are much better. Grant/​Silverbell, Campbell, Lacholla all much better quality food.
At this location my fries were just luke warm and hard. They were apparently just sitting for a long time under the warmer. The bun on my quarter pounder was hard and dried out. They just grab and slap it together. Who cares about if they serve customers crap and charge $ 7-​$ 8. This is consistent to my previous visits. I always try to give things a chance and try them every long once in awhile, but this Mcdonalds has NEVER changed. Dont bother to let them know either. You’ll just get a pissed off look and the food yanked off your tray even when you are being nice about it. Nothing changes at this location.
This place gets the business so I guess people like the stale sub-​par food. I recommend driving a little extra and going to a different location, where they seem to serve better food. With food like this, I’m not surprised if they have a higher occurrence rate of food poisoning.
I think I’ll just call it quits for good at this location.

don”t ever use the drive thru here it takes forever and they mess up your order. they also talk behind your back I asked for a refund. I know that this is a minimum wage job, which I have worked and I know that the pay is crap and you get treated rudely, but honestly talking about the customer behind their back from their earshot is just rude and unprofessional!!! I have done this at past jobs, like everyone has, b ut it is usually in the break room!!!

Authentic! Tastes just like McDonalds!

This review is for this location and may not necessarily reflect my view of the McDonalds company.
I like this place and this is my usual goto location because it’s close to my girlfriends house. I have had great experiences with the people here 99% of the time, the other 1% I attribute to one of us having a bad day.
I have yet to go inside but they do have an indoor play place for kids.
The drive though service is usually quite fast. In the AM 8 – 10:20 there could be a couple cars in the line but they move em through quick.
Did you know mickey ds sells bags of ice too?