Alexander Customs

2009 Toyota Tacoma, Short-​bed, 4-​dr, TRD
My truck was a disaster. 3 weeks of off-​roading and hunting (in the snow). Mud was just caked on about every surface you could find, including the suspension and inside the wheel barrels, coffee spilled all over the inside, stains from fast food. the works. I knew I needed a pro and called Michael at Alexander Customs. He set me up with an appointment, and within 4 hours of dropping the truck off it seriously looked like new. Not a spec of mud anywhere, not a stain to be found. Even the heavy duty floor mats were shiny and new. Having cleaned the truck myself a few times I knew it wasn’t easy, and I really appreciated his hard work and attention to detail.
Going here was a good decision, and I will call Michael the next time I need some help. Good service, good prices, and quick work. Can’t ask for much more than that.

Michael did a good job on the inside of my car, especially with the specific stains on the front seats that I was concerned about. He was supposed to detail the outside also, but unfortunately my car was damaged in the recent hail storm and my insurance company asked that I forgo putting products on until that repair is done. However, he did forget to wash the inside of the windows. He gladly and quickly corrected the problem when I pointed that out, but there were still a couple small marks on two windows that I had to remove myself when I got home. Also, he wouldn’t perform a simple wash of the exterior despite my request (and ok by insurance) to remove many bugs left there from transporting the car backwards on a truck from the East coast… then then sent me down the street for a quick wash (at a place that also details cars)! Seems like he is sending my business there, but they we’re a chain so I would prefer to return to him as a small business owner anyway. Overall he seemed very good and most importantly trustworthy. I will return for a detail of the outside and update my review.
Of note, the price was a little high, especially for this area, at $ 100 after a 20% off coupon from the Entertainment book for just the inside, which wasn’t that dirty at all with exception of the front seat stains (not very deep or old). It would seem he should be very «detailed» and totally thorough at this price point. His original quote for full detail was $ 160 (unless he found reason for it to be higher upon visual inspection). he wouldn’t let me pay the whole amount and have a credit to get the outside done at a later date despite my insurance situation, so that was a bummer because it seems like you get some discount for doing both inside and out. That certainly would have been more reasonable for the whole car!

Honest, hardworking guys who genuinely car about the customer and the car. I recommend it.