Urology Institute of South Bay

This review is mainly for receptionist, billing and assistants. Dr. Flecher I would give him 4 stars. In addition, the 2 stars is because of my pass two visits. Every visit they have you do a urine sample. Well turns out I was never informed that they were sending test for something that caused $ 300 dollers after insurance I was sent a bill for $ 150 dols. I think that before sending for any type of test you should inform your patients first. In addition, I found out what type of test they submitted for because I received the claim. Second Dr. Flecher wanted to do an office procedure with a camera. I asked reception if she could submit to insurance, because I dont like surprises. Receptionist said that no worries it was an in office procedure it was covered it would only be my copay $ 45. The day of my appointment I asked her its covered right? I wont get no surprises? Two weeks later a bill for $ 230! Clearly Im upset I just think you really need to communicate with your patients not send out for test they dont know about and also really look into there insurance and submit pre-​auth if they ask you too. I called and asked to speak to an office manager no response yet.

Dr. Lawrence Flechner is such a kind and knowledgable Doctor. I’ve been struggling with kidney stones and had it removed today… It’s really hard to find a good doctor who really cares about their Patients, I happen to work in an ophthalmologist office so I know what it means to give the best patient care, and let’s not forget the staff they are all very nice and great with the patients. I highly recommend Dr. Flechner incase you ever need a urologist

I’m writing this review for a friend of mine. He doesn’t have a computer or internet access. He was seen by Dr Flechner recently due to treatment for prostate cancer. He has had nothing but nice things to say about Dr Flechner: good bedside manner, caring, understanding, takes time with you, listens, etc. So the only thing my friend could think of to repay the doc’s kindness was to post a positive review on the internet. As far as my friend is concerned, this doctor is a solid 5-​star player…
this is my first Unilocal posting, so let me know if i did something wrong, could do something better, etc

One of the best doctors I’ve ever had. Came to Dr. Stratton for a sensitive procedure. He is totally calm, professional, caring and he and his entire staff explained everything very thoroughly and made me really feel at ease. If I could give him 10 stars I would. Everything was on time and he was very thorough in his explanation and clear. Procedure was entirely painless throughout.
Dr. Stratton as an extraordinary bedside manner and also a good sense of humor. It’s very apparent he cares very much about his patients and the quality of his work if I could
Highly recommend him and his staff including Deborah and Yvonne were equally professional and part of the overall great experience. Thanks Dr. Stratton.

Dr. Flechner is very educated, is affiliated with high rated hospitals, and has good ratings on the medical sites. I took my dad to see him. He is very caring, listens, takes his time, and gets right to the point. He took care of my dad’s problems for 3 instances: 1) poor urine flow, 2) BPH enlargement caused blood in the urine and 3) recommendation for catherer for coming surgery. In one instance I had to take my dad to the ER for some other problem and Dr. Flechner was there to do surgery for someone else but was nice enough to stop and see me since I had called to ask him a question earlier before my dad ended up in ER. The positive surveys about Flechner are true. He is very caring and very good at what he does.

I might not be alive right now if it weren’t for the care of Marc Stratton, MD and Kambiz Dardashti, MD. I initially saw Dr. Stratton, who diagnosed my condition and later referred me to Dr. Dardashti for surgery.
Let me just say that I had been suffering for about 15 years before I was referred to the Urology Institute of the South Bay. Now today, two years after surgery, I am 100% better.
They have my wholehearted recommendation.

No one wants to go to a urologist; so its really great when you get a doctor who can make the experience comfortable and not awkward. I saw Dr. Mellancamp. He was one of the most friendly and informed doctors I’ve met who also has a talent for putting things into laymens terms. I went in because of soreness in my testicle and small calcifications, and the Doc explained what was likely going on and even outlined a small diagram for me. Good people is all I have to say.

I was also treated by Dr. Lawrence Flechner and agree with every good thing anyone has already said. It’s bad enough to be at a urologist anyway, but he never rushed me, always answered all my questions, and encouraged more! Very compassionate and caring. He was a little on the young side but I felt that was a plus since I was having the robotic surgery and that’s pretty new. I wanted someone who used it in their residency. As it turned out I was right. Everything came out perfect and I would not hesitate to refer anyone to him, or the institute. They have a specialist for each kind of treatment and I never had to wait more than 10 minutes in the waiting room and usually less than that. Everyone was friendly and they handled all the insurance and disability paper work which made it easier on me.

Dr. Flechner performed some minor day surgery on me last week and did and outstanding job throughout the entire process. He explained everything very well and made me feel very comfortable about the procedure, recover and process. He has exceptional follow-​up skills and «bedside» manner. Unfortunately I have seen a lot of doctors during the past 2 years and Dr. Flechner is really a «breath of fresh air» as he is very thorough, approachable, friendly and doesn’t rush you!
I highly recommend Dr. Flechner!

My dad was admitted to little company of mary with a bladder/​kidney infection back in december 2012. Dr. Fleckner helped him through the entire treatment process from the hospital visits to the urology center then to his post recovery exams.
He is very good and very kind. While my dad was in the hospital, Dr. Fleckner knew that I would be there for the visits so he would call me with the summary of his prognosis after the exams. He took his time to explain what was happening with my dad and what the next steps were. It was nice to speak to a doctor that didn’t rush to get off the phone. I really enjoyed speaking with him!
I would highly recommend dr. Fleckner for anyone looking for a urologist!
He’s a fantastic doctor that knows how to treat his patients.
As for the Urology Institute, it’s in a great medical building. very modern and clean! the office is huge. There is a large waiting room, about 20 chairs? The check in process is fast and didn’t take very long. The wait for the appointment was about 20 minutes? Not to bad. After my dad was taken into the exam room, we waited for another 2 minutes? Very fast! we were in and out in 30 minutes. After the exam, Dr. Fleckner walked us over to another person to schedule the follow up visit. The appointment setting was fast and efficient.
If anyone is looking for a urologist or a group practice, this place is pretty good.
Thank you dr. Fleckner!

I was treated by Dr Lawrence M. Flechner and can only say that he isone of the best doctors I have ever met! Not only is he extremely thorough and throughtful, he is also kind, skill and compassionate.