Universal Family Dentistry

I’m giving two stars instead of one because the front desk staff is friendly and professional.
Dr. Park was aggressive with his recommended treatment plan in that he suggested multiple fillings for «potential» cavities. Dr. Park mixed up my x-​rays with my husband’s and tried to convince me that I wore braces in my past. I told him that I did not and after arguing back and forth about this for several minutes did he finally discover that the x-​rays were actually my husband’s and not mine. He did not apologize for his mistake. He proceeded to tell me that I had 15 cavities and that it would cost $ 5000 to fill them all and that he highly recommended I invest $ 10,000 in Invisalign for a single tooth that is slightly crooked. I went to another dentist today in Santa Monica, Dr. Julian Chen, who could not have given me a more opposite diagnosis. The dentist I saw today reported that my gums and teeth were in excellent health and no additional work was needed.
I would not recommend Dr. Park and Universal Family Dentistry for any dentistry whatsoever.

I’m usually skeptical about dentists; like all it was the last place I ever wanted to go. I wanted to get invisalign so I went in for consultation. The doctor was friendly and all the staff was knowledgable about oral health. They gave me $ 1000 off plus free whitening package.
As i started feeling cavities reaching the nerves of my teeth i eventually had to give in and get all my cavities filled which was a ridiculous amount. During the process Dr. Park explained what was going on, what the causes of cavities are and how to avoid future decay.
Even after the filling they were generous enough to get my Invisalign fit again!
I hate dentists and really tried to avoid going cos I hated the feeling of drills and what not. The doctors here are not only quick but I leave with no complications at all, unlike other horrible stories about getting cavities and other issues after a filling.

I was thinking about getting braces in 2010 and thank goodness I was referred to this place from a family friend to start my ortho journey. Now that it’s 2015, I’ve had many successful procedures done by Dr. Steven Park and his crew such as braces, implant, invisalign, and gingivectomy. I went to a previous dentist to get consulting on my teeth for braces but the dentist did not know how to deal with an embedded tooth inside my gum. When I met Dr. Park, he instilled confidence in me that we could achieve a perfect smile even though I had a embedded tooth, a missing permanent tooth, and an overall crooked and gummy smile. It’s been a long 5 years but I enjoyed every visit here especially with the friendly staff, professional orthodontists and specialists. I owe it alot this place and now I’m here reviewing my favorite dentistry!

If I can give this place negative stars I would! This place it’s ridiculously money hungry. Never have I had a cavity and when I went for a checkup last year the doctor said you have 8 cavities I looked at him and said, «I do?!?» He smirk and yes you do (trying to make me feel stupid) after this place I went to two other places to make sure and I didn’t have any cavities, not even one. Right away they were trying to push me into doing it and me having to pay. Everyone who can read this DO NOT come to this place. So unprofessional and all they want is your money. Me and 3 other coworkers notice how they were so we stopped coming to this place.

this place will try to rip you off .
all they think about is charging you high amount of money .
i had my crown done here and they told me it will last least more than year
and it fell off within 1 month. so i told them didnt u guys said it will last more than that? so i was hoping to done it again and they told me it was my other infacted teeth
cuz that happend… i had x ray done already and why didn’t they find out before? its only 1 month ago… (its not only about the money and i could be wrong but it tells me they are not so professional)
i felt like they try to make u do stuff that u dont even need to.
just stay away from this place. there are lot of honest dentist out there.
its your precious teeth, dont let them put crown that u probably not even need to.

After 5 years of shitty service I’m finally changing dentists after they messed up my tooth for the 3^rd time in less than 6 months. This Dentist SUCKS. Do not go here. They are extremely over priced, do a below average job, and they screw u over with insurance. I should have switched dentists years ago but I’m just glad I made the switch now.

These folks run a business with little or no customer service. You see my review and now I have asked twice the print out of what was submitted to Care Dental and I hear nothing from them do not receive what I asked for. Boy am I ever glad I didn’t spend my money there. They were the most expensive dental office in the area and for the money I paid I would have expected some professional behavior. Wow…

Went to this ortho because it was recommended by a dental group that went to my office. Ortho work is normal since this is the 3^rd in my family so nothing out of extra goodness. :-(waiting for ONE HR for 5 min of braces adjustments is NOT cool tho. Every month. every appoitment. It sucks but we are stuck since this ortho already got my money… ggrrrrr

I could tell this place was legit from the moment I walked through the door. For one thing there was a water fall behind the reception desk, which made me wonder how many times a day do the receptionists have to pee? There is a huge aquarium that will captivate your attention, and if your patient enough you will personally be able to find Nemo. To top everything off besides a water fall and beloved Disney character, where most places market on pens and pencils, Dr. Park knows his patients are such Bosses he offers a bowl of Golf tees with Universals information at the front desk!

When it came to the actual service I was greeted by a warm and incredibly helpful receptionist, who took down my information and made me feel like she was genuinely concerned with me and my needs. She took down my information, called me to set up an appointment, and welcomed me in the same manner when the day came. When I arrived for my appointment I checked in, 5 minutes later I was shown over to the examination room where a dental assistant explained to me everything that Dr. Park was going to do. He was an incredibly chill dude from Los Angeles that shared in my desire to live and work in a place far removed from what I can only describe as Ghetto nonsense.
Dr. Park was incredibly friendly to me and explained everything he was going to do. Apparently he is one of the only dentists in the south bay who owns a water laser. Apparently it is the most efficient way to replace metal fillings with clear ones. Dr. Park replaced 10 fillings in an hour I don’t know much about dentistry but it was a way better experience then I have ever had with other dentists. The real amazing part about it is he didn’t even need to numb me up for the procedure! He was so precise with the drill and laser I was able to get in and out of the dentist within an hour and 30 minutes. Basically If you are looking into switching or finding a new dentist. Dr. Park and Universal Family Dentist will not disappoint!

The absolute best dental office I have ever been to! The staff is accommodating, courteous, thoughtful, knowledgeable, and provides that «Mercedes» level of care you would think to get in only Beverly Hills or Manhattan.
I will never go anywhere else. Period.
I have been to many dentists where they try to «upsell» you and give you treatment you don’t need. This was absolutely not the case here. They worked with my budget on my needs, didn’t try to squeeze every ounce of treatment needed or not, completed my work fast, and I felt no pain (which is a major deal actually).
They were recommended by two different people and I hadn’t been to the dentist in years, so I thought to give them a try. My expectations were not only met, but far exceeded.
Dr. Park definitely knows his stuff, the front staff treated me like family, they have good coffee (which is weird for dentist office, but hey it works), they have entertainment while waiting (I waiting for a short time), and High Def TV’s in every room, etc.
I’ll put it this way, if you are looking for a great dentist, don’t waste your time trying to find some office in a strip mall next to a run down taco truck, just come here and you’ll be very happy. Guarantee it, no doubt, the best dentist office I have EVER been to.

I have been an ortho patient here for the past three years and I have loved every visit. The staff at the front desk are always so welcoming and they always try their hardest to make an appointment that is convenient for you. *Shoutout to Anna for always being super sweet and awesome every time I come in!* Dr. Park also genuinely cares about his patients’ comfort, and more importantly their teeth. Although it seems like I have been going here forever for my braces, I had a horrible problem with my teeth and him and his staff have been doing their best to fix them really well. Most dentist offices that I have been to have been really uptight and intimidating, however I love the relaxed environment at Universal. The staff play around and joke with each other while still keeping a professional setting. These people have made my enjoy going to the dentist and I will really miss coming so often once my braces are off.

Despite what other reviews may have mentioned, I had a great experience at Universal Family Dentistry. This was my second time going to this dentist.
I have always hated going to the dentist because of the smell of latex and the sound of dentist tools. However, when I entered the dentist I was greeted by the smell of fresh flowers and the sound of water flowing into the aquarium. This brought peace to my nose and ears.
I was also greeted by the lovely staff at the front desk. They made me feel right at home. One particular staff member that I would like to mention is Anne, the hygienist. She made my hygiene experience very pleasant. She kept me calm during my cleaning by conversing with me and making sure that I felt at ease. I really enjoyed my conversations with her. I can’t wait to go back and catch up with Anne.
Thank you Universal Family Dentistry!

This place looks good, but is one of the worst, most unprofessional places that I’ve been to. The dentist is not friendly, and the unfriendly, passive aggressiveness of the reception just comes out of nowhere. The technicians don’t even know what they’re doing half of the time, as they keep coming and going in and out of the room to ask questions on how to do what they’re doing. I’m a nice guy, and I kept thinking, you know, maybe this is just a fluke, or they’re having a bad day, but nope. The next 3 visits were just the same. It’s pretty clear that I am not coming back. Stay away from this place, as it has inexperienced, rude staff, and quite simply will leave you with a bad experience.

My friend recommended that this dentist is good, so I made an appointment for regular check up.
After the X-​ray, doctor did not explain me enough, he just said «Office manager will explain more». I felt like, aren’t u the one supposed to explain to me more?!
I was not sure if this dentist is good so I just went to see the other doctor for the second opinion.
I understand that doctor has different opinion, but how they could miss my 2 cavities!
In the X-​ray, it shows clearly, but they did not include that in my treatment plan.
Also they told me to get deep cleaning but. my new doctor said I do not need the deep cleaning, I go cleaning regularly 2times a year… so i did not think I need it anyway.
Please be careful this dentist!!! Just like a my friend, some people like it, but you will be ripped off!!!

SAVED MY CROWN!
Another dentist, Anthony Jung, did my root canal and crown, and did a half-​ass job.
Universal Family Dentistry fixed the problem and very quickly too.
Great employees, good dentist’s, and great service!

I’m not sure why Unilocal is filtering all the 1-​star reviews, because that’s exactly how I felt about my experience here! I came here over 10 years ago and still get peeved when I think about this horrible dentistry. Last week I saw an ad for this place in a newspaper and it got me reeling again. Basically, I got suckered into believing I had quite a few cavities, at a young and gullible age. After many unpleasant visits to ‘fix’ my teeth with a very callous dentist, I ended up with molars that were filled too high, causing my bite to have gaps in it. Fast forward 10+ years: my current dentist has pointed out more than once that certain work on my teeth was done incorrectly or not particularly well. I can only thank this godforsaken place for that.

this dentistry was referred by my friend and is now my Dentist. I normally dislike going to the dentist but they make the experience a little bit more pleasant. The staff is super nice. Dr. makes sure you understand fully what the problem is with digital x-​rays and pictures that he shows you on a monitor so that you know exactly what the problem is and how he will treat it. I always leave in a bit of pain but feel great and my teeth feel better the next day. Thanks!

After reading some reviews on Unilocal,I was a little hesitant about visiting this dental office. However, every visit was extremely pleasant! I’ve gotten an exam, a few fillings and bleaching done. First of all, the price was great for the quality treatment I was getting. And the staff were very friendly and helpful. Its been a little over 3 months and my teeth feel great and still white! I am definitely going again for my routine check-​ups.

My experience at this office has been the WORST of all my dental visits. The doctor was NOT friendly, or professional to say the least.