Star Dental

This is the best dentist hands down… Especially that I have issues with my teeth dr lam is great and so is his staff… I’m currently working on getting my teeth nice any healthy I highly recommend star dental. The hygienist great too

This is an update to my previous review back on 4÷11÷2014.
Professional, Personable and Effective Dental Care
If you are a patient of Dr. Lam, then you know he is a great dentist and his staff is top notch.
What is impressive about him is he really, really cares about his patients. He spends a lot of time working with you so you understand your treatment options, the procedures, and after visit care. I feel like he genuinely cared about the health of my teeth and didn’t try to force any services or procedures on me. He will even point out to you the areas that need more attention (flossing, brushing technique, etc.).
It is sad but I’m no stranger to the dentist (cavities, crowns, root canals). Wished I was a better flosser when I had braces as a kid. But, Dr. Lam always makes me feel comfortable and doesn’t ever judge me at all regarding how much dental work I’ve had done or needs to be done. And, he is the gentlest dentist I’ve EVER had. He always tells me exactly what he is about to do so there is no surprise at all. Like a true dentist, he also seems to understand everything I say even though I have a bunch of tubes hanging out of my mouth.
Over the years, my husband and I have had crowns, fillings, and cleanings from Dr. Lam and every procedure was perfect. We have been consistently impressed with his skill and treatment plans.
The rest of the staff are fantastic, friendly, and professional.
I highly recommend Dr. Lam! If you’re afraid of the dentist, go here.

Best dentist ever. I’m a 10+ year patient of Dr Lam for a reason. He’s always professional and most interested in my well being and the health of my teeth. The staff is like family.

Let’s start with the Pros :
–I got done one of the best cleanings in this place. The hygienist is awesome!!!
— The doctor takes his time to explain you how you could improve your dental hygiene. He is pretty good.
Cons:
— Please make sure you ask them if they are in contract with your insurance prior to the treatment to avoid any unwelcome surprises.
For instance, they aren’t in network with Metlife PPO. I wasn’t notified until the cleaning was done even when they had the insurance information since a month and a half ago.
I understand that it is the patient responsibility to make sure whether or not the dentist is in network, I never had problems with this before though. I think I was lucky enough until now! Thank God it was just a cleaning that I ended up paying $ 41 dollar for after the insurance covered some of the outrageous charges (insurance paid them 100% of what they pay to in-​network providers).
The above indeed opaqued their service, at least to me! That’s why I’m knocking off two stars.

[Review #102]
I’ve known Dr. Lam back when he was at USC Dental School. At the time, I was in my mid-​20s when he said I had the teeth of a 40 year old, so I explained to him that I was traumatized/​terrorized by the dentist my parents took me to when I needed to remove my baby teeth & fix my cavities, so that’s why I avoided the dentist from my grade school years until college. Fast forward several years later with fairly regular visits to Star Dental, my age has finally caught up to my teeth (meaning Dr. Lam did an excellent job by preventing my teeth from further deterioration & falling out).
All I can say for those patients who have a low tolerance for pain, Novocain shot (s) sensitivity (that means you’re a chicken or you cry when it’s administered… & yes, that was me years ago & on occasion now when I need a filling), afraid of the dentist/​drill, etc., you want Dr. Lam to be your dentist. Whatever excuse/​reason you can think of to avoid seeing a dentist, I can assure you that once you visited Star Dental, your experience will be different — in a good way, & you’ll more likely to continue taking care of your dental health with Star Dental. Dr. Lam is the consummate professional with an immeasurable amount of patience for the nervous patients (kids or scaredy cat adults like me), & kind bedside manners that you feel you can trust him to work on your teeth & know that he will do an excellent job with minimal discomfort/​pain.
Most recently, I took my 4 year old daughter in for her 1^st teeth cleaning (yeah, I’m a little late; you’re suppose to start going when they’re 2). Even with minimal use of a drill (I thought she would be screaming her head off or trying to run away), my sweet pea sat patiently on dad’s lap while Dr. Lam cleaned her teeth. :-O If you know my little one, she can’t even sit still for more than a couple of minutes to eat cake, but Dr. Lam has this calming aura/​voice that she was still for more than 15-​minutes. AMAZING! Besides getting her dental goody bag (that has a cute kids toothbrush), his assistant took H to the back room to pick a tchotchke (she chose a shimmery pink hair clip).
What’s even more funny is H asking the next morning to get another teeth cleaning (I think she wants more tchotchkes), so I informed her that we’re suppose to go twice a year. Then she said why didn’t I take her more often. :-X LOL She said everyone was so nice to her. I’m glad she wasn’t traumatized like what I experienced as a child.
On the same visit, Amber performed my teeth cleaning, & she’s just as courteous & professional. She regularly checks to see if I needed a break, in need of topical (can’t get through the cleaning without it), etc. And Monica regularly sends reminders (postcard, e-​mail, or text) to ensure our family has healthy teeth from regular visits.
Dr. Lam is meticulous about your care & follows up with any issues that you may have after a procedure. And he rigorously maintains his credentials to ensure he’s up-​to-​date with industry standards & latest developments. His office is clean with state-​of-​the-​art technology so he can quickly assess all dental problem areas & provide his recommendations to alleviate the problem. Star Dental is patient-​focused… which makes them a star in my book. I highly recommend this star for your dental needs. Say cheese! =D

I went to Dr. Lam to get my teeth cleaned and pretty scared to go to the dentist. Well Dr. Lam made me feel right at home and he fixed my teeth without any pain! He is the only dentist I found that treats me like a star… Love Dr. Lam and his team truly are the best!!!
Teresa Langlais
Long Beach

The BEST dentist in Torrance! My family and I purposely travelled all the way from San Fernando Valley to have our teeth cared for. Dr. Lam and their staff always give their undivided attention no matter how busy they get. The equipment they use are state of the art and their office is always clean and neat. They are very kids friendly. My kids just LOVE going to the dentist now. They get disappointed if they come with me for my dentist visit and they don’t have an appointment themselves. No wonder they are called «Star Dental».

Dr. Lam is incredible! I was, at first, extremely apprehensive about starting at a new dentist office. Dr. Lam, and his professional staff did an amazing job helping me feel comfortable and welcomed into this new experience. I loved my old office in the Inland Empire, where I grew up with my dentist, but Dr. Lam exceeded my expectations in any dentist I could ever have. I love my new Denist !

Where do I begin. Not only is Dr. Lam great as a dentist but a wonderful person. I worked with him for a little over a year. And I cant say, I have seen any other dentist with his skill, attention to detail and care.
Even though I dont work with him anymore, due to a career change. I am a patient and I also refer my loved ones to him.
And Erica and Monica are amazing.

This is my third time coming to Dr. Lam’s office and I’ve been pleased with the experience every time! I always feel my oral hygiene is first on their list of concerns. My son had two very small teeth which needed bonding after his braces were removed. Not only did Dr. Lam match the size to his other teeth, he also matched the color. When I returned to the orthodontist for the next checkup my orthodontist was also impressed and complimented his work. Just a great overall experience. Would recommend to anyone.

I was recommended to Dr. Lam by a friend. I can say I felt very comfortable in the office both him and his staff are great and show their professionalism. Only went in for a teeth cleaning but I’m sure I’ll be back.
Thanks Dr. Lam

This dental is really good the dr. Lam And his crow are pro. I have been with him since I arrived to LA, all my family are patients in his office.

I’ve been seeing Dr. Lam for at least 10 years for a variety of services. The most important thing I can say is that he engenders a sense of trust in his patients. His staff is very professional and courteous. I would recommend him to anyone who needs dental work

Just had first visit-​fantastic dentist and excellent staff. They seem very thorough and focused on each patient. I never felt like they were rushing through my appointment and I am certain the dentist would help however he could doing whatever is best for me as the patient. Really like this practice!

Dr. Lam is hands down THE BEST DENTIST I HAVE EVER HAD, and I’ve encountered numerous practitioners with my extensive dental history of three implants, three root canals, and more than half a dozen crowns. My brother is a dentist and I am a family practice physician. HE GIVES PAIN-​FREE NOVOCAINE INJECTIONS, even without using a topical anesthetic (because I don’t like the taste and effect), and is the only dentist I know who can do this! A USC dental school grad, he is intelligent (impressively so), meticulous, moral, and a real sweetheart. You can really trust him to have your best care and interest at heart. When I went to him to fix a crooked implant someone else put in, he called up the oral surgeon who did the implant, then the dentist who put in the abutment, then spoke to the manufacturer to see what angulated abutment they could order to make the final crown, AND THEN spent another half hour, free, explaining everything to me and going over my options. As a physician, I can tell you that most doctors would not put in so much of their own time into doing something extra like this. Dr. Lam goes WAY BEYOND the extra mile, and not just for me, but for my son also (just before he had to leave for a year abroad in Beijing), and a third time for my husband, talking to us for over half and hour, discussing his complicated situation. I can’t say enough about Dr. Lam. Monica, his office manager, is warm and accommodating, and the wait before being seen is always short.

Every time I come for my dental visit, I know I’m in goods hands. Dr. Lam is extremely caring, and the staff are wonderful as we’ll. I bring my family from Burbank and still feel worthwhile. Thumbs up!

fabulously gentle and caring staff! first time ever in my life im excited when i have an appointment at the dentist! who knew it was posible?!! i will forever be a patient of dr gary lamb at star dental!

Excellent customer service. The Dr. and staff are really only interested in getting you the results you want and offer every option possible.
In the past, I always get the Dentist’s recommendation and no options left, but this office strides for a simple satisfaction of results and great attitude. Clearly it makes you actually want to go to the dentist, can’t say that about other practices.

For starters, the word «dentist» alone sends chills up my spine. As a newbie in town I had to find a new dentist that «catered to cowards» as myself as well as my children. After several consultations with many offices, I have found my family a new home at Star Dental. Dr. Lam is soooooo gentle and he takes so much pride in his work. Although he is a bit modest, I’ll toot his horn for him. My kids even enjoy him. Another great thing about Dr. Lam is that I don’t have to hop around from office to office to have different things done. He does our cleanings, fillings, and the best part is he’s doing our ortho treatment. This is especially great for me because I don’t have to warm up to a new dentist all over again. The staff is GREAT also and I would recommend Star Dental to the WORLD!!! Thanks Dr. Lam & Staff for EVERYTHING!!!