Viva Mexican Grill

Horrible, way to over priced for what you get. I can make better Mexican food at home than this place. Your better off going to Taco Bell that’s how bad the food tastes they do not take pride in what they do. Food was cold to top it off. I’m Mexican and this food was awful.

I had tried Viva multiple times several years ago and gave up on them due to repeatedly getting take out orders wrong. I decided to give Viva a try again this week and while my order was correct, everything else about my visit was blah.
The cashier was rude and clearly did not care about any aspect of their job. They responded to my greeting with a blank stare. My drink was served covered in soda all over the outside of the cup. My food was put on a tray and was placed on a counter no more than 10 feet away from where I sat. I was told to come get my food, rather than have it brought to me.
I ordered the 3 chicken enchilada lunch special. The food was bland and tasted like no effort was put in to the production. The chicken was dry and unseasoned and the enchilada sauce was tasteless. I get more flavor down the street at Taco Bell.
When I was finished, I took my tray and plate to the waste area. On top of the waste area was a restaurant kitchen tote that was full of dirty plates. It was absolutely disgusting and looked like it had been there building up all day.
Overall, save yourself the agony and go elsewhere. The people running this business clearly don’t care about their food, the dirty facilities, or to make their customers feel welcome.

Worst place ever! Rude rude rude!!! Food sucks! STAY AWAY if you have any dignity for yourself. dirty place. Old food. Rude cashiers. Management does not train «servers» on customer service. Called to speak to manager and cashier had major attitude & said she didn’t know managers name. I heard the other girl in the background saying our managers name is VERONICA. Yet, she insisted that she will not give out the managers name so I could make a complaint. People of Avondale support other local restaurants that care about service. There are better places that will respect its customers and be happy to serve you. Sassy attitudes will be its own downfall. Support hard workers wanting to succeed by choosing a better restaurant. This place is a major joke to small restaurant establishments trying to make it. Simple rule for cashier servers. If you don’t like your job or customer service isn’t your thing. Find a job that fits you, stay out of the service industry or have a fake it till you make it attitude.

First time here and tried the number 10. The three chicken tacos were good but didn’t like waiting 15 min for them.

When I first started going here the food was delicious but I noticed they got new people and the food hasn’t been that great. The food is a little pricey and the wait time can be a little long.

I really do adore this place. I go there at least 3 times every time I visit Arizona. The food is inexpensive and very authentic. I believe all the chefs are women and they’re cooking is delicate and precise. The décor isn’t great and it’s a little dark but it’s still my go to place for breakfast burritos and taco Tuesday’s — Highly recommend.

I ordered a chicken chimichanga. The chicken was dry and had a fairly strong unpleasant poultry odor. The chimichanga had been cooked too long and had no flavor. 2 stars because the rice and beans were OK but those are pretty difficult to get wrong. I also did not like the «no signature required» receipt that they gave me to get me to fill in the tip portion. They should first concentrate on earning a regular customer and not on shamelessly deceitful ways to get an extra dollar out of me.

Just tried there food for the first time and the green burito I had was really good and had me wanting more.

Went in because I wanted a couple tortillas to go with dinner, figured a Mexican hole in the wall restaurant would be a good place for tasty tortillas… WRONG! Took 5 min before anyone acknowledged I was there, I should of just left. The staff looked totally disorganized. I asked for two tortillas to-​go. She looked at me like I asked for her to knit me a sweater with dental floss, she had to ask 3 people if she could sell tortillas. 10 minutes and $ 3 poorer, I was the not so proud owner of two of the nastiest tortillas I have ever had! They were gummy & hard at the same time, how is that even possible?!? They had a disgusting aftertaste, didn’t even want to throw them out to the birds. Gross!

When I ordered my food at the counter the cashier verbally asked for a tip. What?! I just lost my appetite. I haven’t even had a bite of food and will never be back… Looking for Mexican food? Try Villas which is nearby and always great.

I thought is was mediocre. I had the menudo which had toooo much tripe, but very tasty! I will order again. my husband had a red chili burro, which was horrible. I also had a bean and cheese burro that was very good! I wouldn’t recommend this place to friends, but I will return to try new items on their menu.

Bland, greasy and uneventful. Had the flautas, got 3 greasy rolled tacos with a sprinkle of cheese, I had to pay extra for the guacamole and sour cream. Absolutely tasteless. Boyfriend ordered the tamale plate. Tamales were dry and over microwaved. Will not be coming here again that’s for sure. Next time I’ll have Taco Bell for «authentic» Mexican.

Service sucks!!! No really it sucks. Im all about supporting local businesses but i will no longer give these folks any of my money. The cashier girl at night is very un professional,(never smiled once the whole time i was there), lazy and a little rude, I’ve lived in the area ten years
And have eaten here three times, two times within the last two weeks now i see why i never eat here. The food was «ok» at best i told the girl i liked the green chili chimichanga she said. Oh no i don’t like the chimichangas here! I asked why she said i just don’t. Then she walked to the back and talked to to cook the whole time, it felt kind of weird because I’m a a people person and i just tried to engage in a lil conversation about the food while i was waiting but all she wanted to do was bother the cook, which caused him to take a really long time to prep my
i finally got her attention to tell to make my order to go. the place was empty and the tables where filthy. (Same service same girl twice).To the owners You need better customer service being your food is not all that great. I noticed the «cashier wanted» sign on the door so maybe hire someone who is friendly and cares about your restaurant!!! GOOD LUCK 9÷6÷13

This place is right in my neighborhood, and I usually go for takeout. The food is good and cheap — think a slighly more upscale Filiberto’s without the resulting stomach ache. Very casual, order at the counter and seat yourself. Try the lengua and the albondigas. My one complaint is the hours — 7:30am to 9pm. A place like this needs to have early morning hours for the breakfast burrito crowd and late night hours for the fourthmeal crowd. Not that there’s ever been a crowd in the place — but maybe there would be if they were open later!

My hubs tried this place when it first opened a few years ago & was very disappointed by the burrito he had. So much so that we drive miles to another place for our burritos. Fast forward to me craving a breakfast burrito this year & this was the closest option. Short for time as it was breakfast we had a chorrizo and egg burrito & a bacon and egg burrito. They were good. So good in fact we’ve had them a few times now. Short on time again during the holidays (who isn’t) we needed a quickie dinner & weren’t feeling very taco bell, Jack or pizza we headed to Viva. I had the 3 mini tacos with rice & beans. My tacos were all good with the cabbage no cheesey stupidness on fresh corn tortillas & a very good hot sauce. Hubs batting average not so good he went for the beef enchiladas, rice & beans. The rice & beans just like my plate were ok. The meat in his enchiladas very flavorful, fresh corn tortillas also good. The enchilada sauce lacked basic flavor as in no salt & bland to boot. Bummer for him. He should know by now to say I’ll have what she’s having but no. Poor guy ate them because lunch had been 6 hours before but still didn’t enjoy it. So steer clear of enchilada sauce. I will return since my dish was good & will try the Tortas next. Wish me luck. I have to say I really like the Mom & Pop of it all & that’s why I’m returning. Seemed like they were all family. Love that!

Not a bad little joint, and quite comparable to Filiberto’s. I mainly get chorizo or carne asada burritos and both have been pretty good. On the weekends, I’ll get their red menudo, which tastes fine, but is a bit heavy on the tripe and light on the hominy. The employees are pretty friendly, as well. A place worth returning to for a quick, cheap bite.

Actually pretty good. If you can see past the atmosphere then you can see that the food taste good. I tried a carne esada plate and it was good. Keep in mind this is relative to other restaurants in the same class, it is above the other cheaper Mexican restaurants in the 7 – 10 dollar range.

So, I returned and tried a lengua (beef tongue) mini taco. Once again, delicious, with melt-​in-​your-​mouth tender cubes of meat, and the lovely contrast of raw onions and cabbage.
their tortilla chips? not that great… they were too hard, too greasy, although they did have a good amount of salt. I had them with their salsa… very spicy and smoky, but it was more of a bean salsa (not chunky, but a powerful flavor of beans… not my thing).