This was one of my favorite stores until Now that I’m having a horrible experience with their shipping which I had to use thru their in store kiosk. I ordered his and hers wedding bands 2.5 weeks before our wedding because the jewelry department didn’t have our size available. They guaranteed that our shipment would be here on 2⁄25 the latest. A whole week goes by and our order still shows«in fulfillment». So I call them and they assure my rings will be here on time. It’s now the 27th and the rings still show«in transit» across the country. I called again today and explained that I already had to reschedule my flight for our wedding because the rings are not here. All they could offer was a «sorry for the inconvenience» and they filed a lost item claim which will take 3 – 4 weeks. Now I will have a wedding with no rings thanks to their incompetence. I won’t even be able to get a refund for about a month so I can’t go out and get new ones. Thanks a lot kohls for ruining my wedding and making me spend hundreds of dollars in plane cancellation fees. I will make sure to tell my story to everyone I know and post it on every social media outlet so no one can get scammed by you again.
Abel S.
Tu valoración: 5 Las Vegas, NV
Always received customer services which, is excellent, in every visit. The finds are great and clearance that can not be beat. Dressing rooms are always organized, clean and free from clutter. Parking lot is huge and multiple entrances. Always looking forward to my discount coupons and kohls cash.
Nora V.
Tu valoración: 4 Tolleson, AZ
This is a stand alone location & my go to for well everything. So glad to have it. It’s always organized & clean. Even the clearance racks are pretty well maintained. Love it!
Barbara D.
Tu valoración: 5 Phoenix, AZ
Nice location! Very clean and organized. I visited this particular store for the first time to return something purchased at a different store. It was a pleasant surprise compared to the other one. Everything seemed to have a place and was in it. The cashier was very friendly and helpful, handling the exchange professionally and quickly. I was on my way in minutes. Excellent.
Matthew S.
Tu valoración: 4 Tolleson, AZ
This store is never really too crowded and there’s always plenty of parking. Every time I go there is always someone to help and the selection is always great. Even though the store isn’t too busy, they do seem to only have one cashier working and so there is usually a line of 2 – 3 people.
Judy L.
Tu valoración: 4 Avondale, AZ
This location of Kohl’s is a stand alone store. It is new, nice, and pretty big. Has 2 to 3 entrances to the store and a huge parking lot. The store is mapped out and labeled well, so you just need to look up at the signs for the department you want. The only minor set back, they are short of cashiers sometimes.