Wet Seal

Usually can find decent deals here, and had nothing to complain about before but today when I went in to return a shirt that ended up not working out I had a horrible experience. I had taken time to drive all the way from Moorpark to this mall and parking was insane by the time i got to the store itself it had been 20 minutes already, I had the shirt, receipt, tag and bag it came in. I walked in and the 2 lady’s there were gossiping. I asked the one if she could help me. She asked «do you have a return?» I said yes and gave her everything. She took one look at It and said quickly and almost happily «can’t return it without the tag attached» I looked at her and asked if she could please make an exception cause I had all the stuff there and had driven out purposefully for the return. She shook her head said «you should have looked at the receipt» and put it all back in the bag and walked away. this is unprofessional and rude catty service and I won’t be back here again.

Helpful people for my girlfriend but had to yell back and fourth. Music is so dang loud can’t hear each other talking.