Katie’s Village Cleaners

Being in the military for 20 years I have use lots of cleaners all over the country, but this place has got to be the worst not only in customer service but also service provided. I have gotten shirts back with small mashinery stains. I kept using them because they are close to the house. Never again and I would suggest use another dry cleaners. They where 3 days late getting my suit back to me and when I did get it back it had double creases. the owner Kim refused to accept responsibility.

Well I may be revising this review, if things work out. But basically, I’ve used this place off and on for years, so no real complaints until now. Football season being over I took my husband’s XXL dirty Chargers jerseys to be cleaned for next season, plus one of my son’s chenille lettered dodgers jersey to get him ready for the season. Well went in to pick them up, and they are no where to be found. They insist my husband picked then up. I’m sorry but my husband doesn’t do the laundry part of our household chores (won’t even pick it up) So the story goes that whoever came in to claim these insisted on only picking up the jerseys and not the other clothes. So someone got a great deal for 5 licensed jerseys for $ 25. They did say however that they paid with a card and are looking into it. But I’m very skeptical at this point.

My wife took a quilt in one week ago. She was told they may not be able to clean it, as they are sometimes not able get urine out (our little boy has an accident). When she went to pick it up today, the family quilt, yeah it was an heirloom, was nowhere to be found… but wait, there it was, wadded up on the floor in a corner. No apology, no call, just «We weren’t able to clean it.» No thanks, folks!