Sugarloaf Children’s Dentistry

Dr Lee is very compassionate and caring. Very meticulous and gets the work done quickly and efficiently. Love her and my daughter now cant wait to come back !

The Staff is friendly but Lee and the other dentist are not up to par. Problems and realization came after my second child needed dental work. My first child never had cavities so mainly work was done by support staff, no problems. Dr. Lee will rush work, not take time to talk to children & parents, basically lacks any compassion and competency. The Indian woman dentist gave the same vibe, never smiles very cold. These dentist never smile to kids. My 2^nd child had cavities filled and one tooth looked like it was drilled and not properly filled, on next checkup I was told tooth needed work and I argued it wasn’t done properly done and the hole was there after the 1^st drilling. At first they denied then said it got worse but then staff acted clueless. I was thinking REALLY in my head. I decided to take my daughters out completely and research another dentist. Complete 360 on our new dentist. He talks sweet to my girls, constantly reassures them, never straps, uses light gas but never puts them to sleep. My daughter used to cry fear the dentist now asks when her next visit will be. Do not take your kids here, we took them here because I wanted my daughters treated by women I thought would be motherly, compassionate & competent.

My husband took our son here to get checked out after a fall knocked one of his front teeth loose. Both visits (the initial and follow-​up) he found Dr. Lee to have poor bedside manner as she was very minimal with her interactions and seemed like she always had somewhere else to be (and she did, as there was a waiting room full of patients). He felt that he wasn’t ever able to engage in dialogue with her about his prognosis and felt very uncomfortable asking questions. He described her as «far from warm» and the office felt like a factory just focused on getting its little patients in and out as quickly as possible. One consolation was that the nurses were the complete opposite and were very nice. We will not be returning to this practice and will be finding a better one for his future dental checkups.

I’ve been taking my daughter here for the past 2 years. I love how all the staff, assistants, and dental hygenists are all so very friendly and really knows how to speak to kids and make them feel comfortable. HOWEVER, the dentist, Dr. Lee, herself is not friendly nor does she seem children-​friendly. She doesn’t speak to you nor your child, does what she needs to do, speaks to the hygenist, and leaves. This past Saturday, I noticed a new Indian dentist, and she has the same demeanor. Thankfully, my child doesn’t need any other service besides cleaning and therefore, we don’t have to deal with the dentists much.
Like all medical place, it’s like a no-​win situation. Either you get a really good doctor with poor staffing or a fantastic staff w/​a not-​so-​likeable doctor. I really want to give this place 3 stars for the dentists, but ALL the staffs were so great with the children there. This is the only reason why I’m giving it 4 stars instead plus the bonus fact that they are open on Saturdays.
If my daughter needs more service than cleaning in which she has to deal with the dentists more often, I will need to start looking for other children dentistries.

This dentist office is absolutely awesome. They are open on the weekend also, which is so great. You get in/​out. The waiting area is very nice, and they have video games in that space as well as in the back if you need to wait to speak with the dentist or your turn. LOVE LOVE LOVE

I took my 3 year old son here for his first dental cleaning. The cleaning and x-​rays went well. He had 2 cavities in his back molars, which the dentist said she would go ahead and fill. Long story short, this was a bad decision and was one of the worst experiences in my and my son’s lives. The dentist and staff were unprofessional and aside from having TV’s and cartoons on the wall, the staff had no business working with children. On top of that, the dentist didn’t give my son numbing cream before giving him shots. Having to sit in a corner while my son screamed and pleaded to be released from a velcro body suit that strapped him to a board was bad enough, but then for an assistant to take a defensive pose with me when I went to rub my son’s leg in support was altogether another hell storm of enragement. I will NEVER go back to this dentist and recommend that you go elsewhere as well.

This is the best childrens’s dentistry around. All 3 of my boys have been going there for the last couple of years. Very professional, and also modern. I appreciate the open area for the children’s cleaning.

Apparently I was overcome by my antsy-​ness at the previous visit, but they do allow parents inside with their children. We just went a few days ago and after seeing parents going in and out, I don’t think they are upholding any kind of rules forbidding entrance. My bad!