Great Expressions Dental Centers Lawerenceville-Duluth Hwy

I’ve found that this is one of the best dental office I’ve been to. The service is excellent and the people are egure to jump right in and help. Also, this dental office is a one stop shop for majority of dental work. I’ve found that hard with other dental offices. Nevertheless, I was stund how fast they get you in and out. I feel I’m in great hand when I go.

I am 100% annoyed with the staff at this dental office. They were nice, but the my visit was more like a high pressure sales presentation. First off, they added on hundreds of dollars worth of extra services and tried to pressure me to purchase them. They were deceitful about the services that I did receive. They told me that one of the add ons was mandatory to move forward with my cleaning, but I later found out that was a complete lie. When I finally made it clear to them that I wasn’t paying any extra money they finished their sales pitch and sent me to checkout. The office manager booked me for a follow up visit, and said she would call to confirm a week before. A month goes by and I get what was suppose to be the confirmation call, but instead, they called to let me know that the dentist had a family emergency and will be out of town, so I rescheduled. Fast forward to today: I went out of my way to get there on time, only to be turned away. I showed up 15 minutes early for my appointment, but could not get into the office because the door was locked. I saw someone inside talking on the phone, she looked at me, but ignored me, so I thought maybe there was some type of mixup. I called the office, and the receptionist chuckled and said «Sorry. I’m in here, I locked the door because I’m here alone.» She then proceeded to tell me that my appointment will need to be rescheduled because the dentist is still out of town. No one called or said a word. Needless to say, I will not be returning.

Worst place you can go. Personally I went in to get two teeth fixed, but I honestly have much more I’d like to do, however after going in at 7 and leaving at 12 I really had no idea what I needed to get done since I was held basically hostage as the rudest and most vehement people I’ve ever met tried to squeeze as much money out of me as possible. Original price for buildup of 2 front teeth was $ 3500. I left paying $ 700 due to the most extreme haggling Ive ever pulled off and them finally accepting the plan they recommended for me in the first place, and I’ve never felt so dissatisfied or taken by anything in my life. I write this in the hopes that if I can even save one person from making the biggest dental mistake of their life it will have been worth it. In my case they did a terrible job which lasted about 5 months whilst I have other teeth that were built up by professionals litterally 5 years ago. Luckily Ihad the sense to not sign into their credit plan for $ 3500 despite them pressuring me literally 10 times. After having to do the X-​rays twice in the most uncomfortable way possible they told me nothing about the status of my other teeth and refuse to send or give the X-​rays to a different real dentist’s office. Please stay far, Far away from these evil uncaring charlatans and find a professional.