Jack in The Box

This is really a zero star post. When we pulled up the guy said it would be a 5 – 10 minute wait to even talk to him. As we were talking to each other about maybe just ordering milk shakes he interrupts and says in a really rude tone to tell us the milkshake machine was down. Then when I ask for coffee he gives some obnoxious remark about how the pot was an hour and a half old. (Um make a new one? While we are waiting 5 – 10 mins in line) I turn to my friend and say «It seems like he just wants us to leave?» He then comes over the intercom and says again very rude «I don’t want you to leave but obviously you can do whatever you want!» I reply that of course I can do what I want, except get what I wanted to order. He then tells me he still reserves the right to ask me to leave. Okay this is when I lost it and told the little shit to F off. I then got out of my car and told the cars behind me they were pretty much out of everything and there was a 10 min wait for what they did have. Everyone backed up and we also backed out and left. Nothing like this has ever happened to me before. I went to Carl’s Jr once and the grill had broken. They did everything they could to get me to still order. Considering they could not make burgers it was a very impressive experience. But this one at Jack In the Box was crazy!

I come to this J in B on a regular basis, and don’t usual Unilocal fast food, cause you shouldn’t expect much. but there manager named Jackie is absolutely useless, I just don’t get why they have such incompetent manager. I had a problem with my order and asked for a manager, Jackie came out, I told her my problem and all I got was a dumb stare from her. I really don’t know why i said any thing it just frustrated me even more. I will just have to come back when Darlene is on she is absolutely wonderful

They never can get the orders in drive thru right. Today we walked over from firestone for lunch. We waited 25 minutes for our food while sitting in the lobby, but drive thru was moving very quick. Once we did get our food 2 kids meals and a chicken pita I asked for 4 salsa one sweet and sour sauce. The girl gave me 2 of each I asked can I please have 2 more salsa, she threw them on the tray and walked off. I really don’t understand what the issue is with giving out salsa. I came a couple weeks ago and getting salsa was an issue as well. I wanted to order some mini churros but when I went to order I was told I need to wait they where trying to let the kitchen catch up. Really !!!

0 stars
By far the nastiest dirtiest Jack in the box I’ve been to in my life, I will never come back to this dirty place, nobody has time to clean tables, sweep floors etc. Restrooms are disgusting and smell very bad like a sewer. Soda machines full of left over spilled soda and no worker shows any interest to keep there work area clean. Won’t be coming back here again, drive to the next jack in the box.

Absolutely can’t make your order correct. I went thru the drive thru and ordered, asked them to repeat it back to me. Asked again at the window, they told me correctly. Got home, all of it was wrong. Burger looked like it was sat on… Done giving them a try.

this place has inspired me to download this application on my phone for the soul purpose of telling these people how shitty their service is. I waited 20 minutes in a FAST food restaurant for a cold burger that looked like someone stepped on the shit. apparently these employees are so incompetent they can’t put a burger together without it being a mess. never coming back again, promise.

If I could give a 10* I would :)
They allowed my 16 year old daughter to just sit in their restaurant for about 2.5 hours with my 2 and 3 year old daughters while I tried to figure out what to do with my car that broke down. They did not make us purchase anything and continued to check on us every so often. They even went as far as to give my children a couple free drinks since it was 114* outside. The assistant manager (a gentleman) also offered to assist with my car once off shift… This place was a lifesaver for me this day! THANK YOU AGAIN :)

Place has improved a lot, but of course there is not too many customers at 5:00am on Saturday. But overall, it’s getting better here. Figure since I am going through my 1-​star ratings, I should give this place a better review!

The employees here are courteous and prompt, and I have never had a problem with any of my orders here. Been a customer 2+ years.

This place is so good to eat at and not expensive. Their tacos are so good

Got my sourdough jack and a shake through the drivethrough– too bad they didn’t give me any napkins.