Footwear etc. Value Center

These folks have been really helpful! I spoke with one of the salespeople at length and she said everyone in the store had some kind of medical degree (not sure what degree), and it shows in their knowledge of their products and of the door and foot issues. I came here to pick up some inserts recommended by my podiatrist for metarsalgia. Ended up coming back again to buy some flip flops and shoes — also recommended by my podiatrist. Products aren’t cheap but their return policy is excellent and they are very very helpful and knowledgable.

I was able to get my favorite New Balance sneakers with motion control at a lowered price because it was the last year’s model. I also love the customer service and warranties. Employees are very welcoming and helpful.

Pricy, but they have some high quality shoes here if you look (I spotted German, Italian, and Portuguese). The sales section is a little ridiculous– I couldn’t find a single pair in which both shoes were the same size. Many had a 2 size difference. Did they just go in the back and get random shoes to stuff in a box and mark as $ 80? I’m just a little bitter because I love sale shopping. Anyway, ended up with a nice (and extremely comfortable) pair of brown shoes to wear for work and walking. My husband has chronic ankle and knee pain and wanted to go shoe shopping. The sales people were so-​so. They were only able to describe their stock in general terms when we asked about specific joint pain we wanted to address with the new shoes. So bring your phone or so prior research before spending $ 200+ on shoes here. Overall we’re happy with what we got.

I was told to come to Footwear etc. by my physician after he diagnosed me with a Neuroma. What this means is a nerve leading to my toes is inflammed, causing shooting pains to a few of my toes. Not fun.
He recommended a brand and sent me on my way. Janet at Footwear etc. was super helpful in following my physicians descriptions and providing my perfect pair of inserts. She recommended two, according to my foot size: one for removable sole’d shoes and one for shoes w/​o removable soles.
Thanks Janet!

I was weirdly surprised by how much I liked Footwear etc. I live super close to this location, and I’m not someone who needs orthotics so I just never really found a reason to come here. However, with the good reviews + my love of shoes, I figured what the heck, why not check it out?
Staff was super friendly, they have an AWESOME supply of birkenstocks (as in tons of very trendy styles AND there were even some on clearance), and they also carry some other really cute brands that just make comfy and good footwear.
I will definitely be back. Officially found a new place to continue to feed into my unhealthy birkenstock addiction.

It’s a good place to find prosthetic shoes. You get little more variety than general stores but not as much as you would like to see in a shoe store. Having said that, they have good collection and the service is pretty good. I didn’t find the exact pair I was looking for the same day, but they ordered and got it for me next day, so that was great. Price is on higher side.

Very friendly service. I’m here from out of town and unexpectedly have a funeral to attend. My tennis shoes wouldn’t have been appropriate. They fixed up my oversized feet with some great SAS shoes at a terrific sale price. RECOMMENDED

Ever since I’ve been old enough to make my own footwear choices, my mom has been giving me a hard time about wearing flat shoes and heels with no arch support. She warned me that cuteness wasn’t the only thing that mattered, and that sooner or later my poor shoe choices would catch up to me. Pssshhh, whatever, mom. I’m invincible!
Fast forward 15 years. Now, my profession requires that I spend most of my day on my feet. I tried to get away with all my cute little ballet flats as long as I could, but sure enough, my mom was right. Boom! Plantar fascitis and bunions. I had to rethink my entire shoe collection.
If you have any sort of foot problem, Footwear etc. is the perfect place to get comfortable, cute (ish) shoes to meet your every need! The staff members are really helpful — just tell them what you’re looking for and they’ll bring out tons of styles for you to try on. The selection at this store is pretty good, and they’ll order you anything that they don’t have in this particular store. The best part about this store is that it’s a value center, so you can get some really great deals here, which is awesome because orthopedic shoes can be really pricey!
Go here and get yourself some supportive shoes on the cheap! You won’t regret it.
(P.S. I highly recommend Earth/​Earthies if you’re looking for comfortable shoes that are actually cute!)

Well, after an old snowboarding injury started acting up, causing plantar fasciitis, my podiatrist sent me here to get better shoes that are supportive and work with orthodics. I was dreading this trip. When I picture orthodic shoes, I think of the old boring thick soled shoes my dad and grandpa had used to wear. Old man shoes.
Also, I hate shoe shopping. Tons of choices, and
Well, Parth really helped me out. Probably the best shoe shoping experience I’ve ever had. He started out by measuring my foot, and recommending I buy a shoe with a more straight side (I have a wide toe box), or a more square/​rounded tip. After a short chat about what kind of style I like, he went off picking shoes for me that matched exactly what I described. It’s like he read my mind and found exactly what I wanted! His knowledge of shoes is amazing.
Short time after, I walked out with a pair of Clark Un-​walks, a ¾ length orthodics insert for the boat shoes I came in with, and a compression sock for night wearing.
No pressure in buying at all. Told me, if you dont like it, bring it back and we’ll return it, even if you wear it outside. Prices here are on par with online shops too!
In short, go here. See Parth. Buy shoes. Walk out happy!

Contrary to the stereotype, I don’t love shoe shopping — I find it tiring an annoying. I wish I could buy all my shoes online, but I need to try on every pair before I buy it.
So, after researching local shoe stores online I (reluctantly) headed over to Footwear etc. to buy a few needed pairs of shoes.
And you know what? The experience didn’t suck! The selection was pretty large, they had some good quality brands, but what really set them apart was Rajanil, the BEST shoe sales person I’ve ever met!
She was a cross between an tireless helper, always cheerfully bringing more sizes and colors, and a high-​end personal shopper who really understood what I wanted (and didn’t want) and the look and feel I was going for. I was pretty surprised that this was even possible at a store like that.
Also, as I was shopping, I was checking to see how the store prices of the shoes I liked compared to what I could find elsewhere online, and I was pleased that, for the most part, I couldn’t actually find them cheaper anywhere else.
To sum it up: this place is like a (smaller) DSW, with boutique-​like service and with quality & prices somewhere in between. Now, mind you, I still don’t enjoy shoe shopping, but I find that to be a pretty good combination, compared to the alternatives.
I bought a couple of pairs of fairly expensive but very comfortable shoes, and next time I need more shoes, Footwear etc. is the first place I’m going to … and I’m hoping that Rajanil will be there.

Went to this Footwear etc. store immediately following an exam with my podiatrist in Sunnyvale. Unfortunately, my doctor recommended this store.
I grabbed a few pair from the sale rack and the manager brought me the matching shoes. It was a good start. I planned to buy a few to several pair since I am unable to wear all the shoes I own, due to suffering a foot injury and sustained foot pain. Keep in mind, I went to the store immediately following an exam with my podiatrist. This I told Shiri (the manger, apparently) from the start. He should have been alarmed and aware this was sensitive, at least, one would think he may have been. ?
After explaining what I needed specifically for work, Shiri (the manager) squatted down and looked at my big toe, which points inward and has a large bunion-​like bump on the joint. Note: this toe, joint and entire area of the foot hurts!!!, the joint issues cause excruciating pain when walking, sitting, standing and even when lying down!!! I’d get into my medical diagnosis but it’s none of your business and we all go to places like this because of foot problems, am I right? Great.
SHIRI GRABBED MY BIG TOE WITH HIS WHOLE HAND — THINK A THUMBS DOWN MOTION, WITH THE POINTER THROUGH PINKY FINGERS WRAPPED AROUND MY BIG TOE — HIS THUMB PRESSING WITH FORCE ON MY BIG TOE JOINT AND BUNION-​LIKE BUMP.
HE PRESSED, PULLED AND TWISTED MY TOE WITH FORCE and said, «This is what you need to do my friend, straighten it out, you see? That’s all.»
His grip was so hard, and the pain caused by him grabbing me was so intense I could not get a word out. I was paralyzed with pain.
After that, I set the 4 pair I was going to buy aside and settled for one of them only because my problem is so bad, I had to leave with something I could wear.
The whole experience — completely fucked up. Sorry, I’m not sorry, there’s no other way to say it.
I live in San Francisco. I walk a lot and I am highly active. My pain is present when walking, sitting, standing, and lying in bed. Obviously, for me, this is serious. My doctor took me seriously. Shiri did not. Shiri should not be touching customers aggressively, period. He is not a physician, he is not a chiropractor, or expert of any kind. He is not professional in any way, my friends.
Regret is a flowin’ for buying the one pair I did. Basically, I paid Shiri to exacerbate my injury and inflict pain.
In addition, he spoke over me every time I attempted to speak (so I don’t know, maybe he missed the part about injury, my doctors visit, and the painfully (pun intended) obvious BULGE on my foot), and spoke to me in a condescending, silly-​woman, manner. He also tried to sell me worn in Naots for 80 bucks at the last minute, and then lied about it. First of all, GROSS. Second, the soles of the shoes spoke for themselves in comparison with a new pair. Gah.

This Footwear Etc store is one of my 2 favorite shoe stores! (The other one is Footwear Etc in Cupertino.) Having undergone surgery on both feet, I’m one who pays attention to fit, function and fashion. If you want healthy, supportive footwear, whether sandals, flats, heels, boots or slippers, you will find high quality footwear here. If you need insoles for running shoes or casual shoes, the staff will help you get the proper fit.
The manager and all the employees are knowledgable, helpful, and courteous. I have bought many pairs of shoes here over the years. I shop here for myself as well as for my spouse, daughter, sister, niece, mother, father, and mother-​in-​law. Returns of shoes that don’t fit? No problem. Exchange for different size? Can do! Special order? Cheerfully! Rewards for being a Footwear Etc member? Yes!
This shop on Mathilda is an outlet where you can pick up some good bargains. Once I got a pair of athletic shoes on discount (one size only) and found them just right for my purposes. Half a year later when shopping again for new shoes, I kiddingly asked the manager if I could buy another pair of athletic shoes like that. Of course I could, at the regular price. I didn’t expect it, but he took down my name, the brand, model and size and kept on the lookout for that same shoe in my size on discount. A few weeks later, he called me with the shoe I had asked for — at a discount price.

Footwear Etc specializes in shoes for people who do a lot of walking and people with foot problems who need good support. They carry a lot of quality brands such as Ecco and MBT. I like this store a lot because in addition to selling regular «new» shoes it’s also an outlet for returns and discontinued models. Shoes their sister stores sold for as much as $ 250 brand-​new are available here at significant discount.

Shiri, the manager of this store, is a great resource. He helped, he explained, he suggested. and never in an overly pushy way. Just a really helpful way. Very knowledgeable. I will buy my foot insoles from him for now on.
Thanks for the great customer service Shiri!

I needed some Superfeet and found out the store was nearby my work.
Drove there during lunch time and found right away the isle with all the Superfeet.
The sales lady was busy with some return from another customer so I had to wait a few minutes before she could help.
Got my Superfeet soon after: removing 1 star since I was expecting at least to be able to try the superfeet in the store but she didn’t offer that option.

Amazing customer service. I came in looking for insoles called «Superfeet» because my chiropractor recommended it to ease the joint pain in my legs from my scoliosis. (Joint pain at age 23 SUCKS!) The guy working there greeted me, and was super helpful in telling me about the types of Superfeet insoles they sold. I told him what why my chiropractor recommended me to these insoles, and he suggested I try the green insoles, explaining that these provided the most support.
He was super friendly and informative as he helped me try them on, and in minutes I was in the parking lot ripping out my old insoles and putting in my new Superfeet. Then I raised one fist to the sky and blasted through the roof of my car like Superman. True story.
The entire time, I couldn’t stop looking at the guy’s eyelashes. If you visit, you’ll know what I mean if you see him. EYELASHES GUY!
Oh, and they offered to trim my insoles if they didn’t fit my other shoes at home. Sweet.

I do like this store… they have so many unique looking shoes and very comfortable to boot. (no pun intended) A great selection of Uggs at reasonable Uggs prices. They also sell Hobo International wallets, which are always on sale… because face it, you have to be loco to spend $ 180 on a wallet. So… you can get a nice Hobo for $ 65-​$ 80. You can also join their mailing list and get yourself coupons, which are also good for sale items.
Oh… so there is one star lacking… thats because the clearance section shoes are still RIDICULOUSLY priced. I saw some heels I liked today on clearance for $ 99. Yikes.
Anyway the workers are ALWAYS awesome and willing to help with anything you need. They are also fun to talk with. I do enjoy this shop.

Well I’m only 30 so when my doctor recommended insoles to help with my foot pain it made me feel so old! The lady that was helping me was very helpful and knowledgdable. I think its a married couple that runs this place and it was just so funny and cute watching them interact.
Insoles are not cheap. I think 50 – 60. I was reprimanded by the guy for wearing my flat shoes with no support. At least they’re cute!
He tried to sell me on these flats but i told him they were ugly — in a nice way :)
I did find these cute slippers with white leather that don’t even look like «grandma» shoes! They were not cheap, about 90.00 after tax.
They are the most comfortable things i’ve ever worn and feel so good on my feet! I’m tempted to start wearing them to work. After all, it’s what the doctor ordered.
They have a lot of cute shoes that don’t look orthopedic but can be over 100 dollars.
Will continue to buy from them.

I stopped in on a business trip to get something comfortable and stylish. The manager was so helpful. He found me two pair on sale. Great service and an excellent assortment of quality shoes. I will be back!

First thing I noticed was that they carried some of my
favorite brand shoes: Pikolinos, Earthies, Think!,
and Orthaheel. Comfort shoes that don’t look like
medical contraptions and I can stand around or
walk as long as I want. Why did I wear shoes that
didn’t fit for so long? Don’t know but thanks to Footwear
I won’t be limping around looking for a place to sit.
The second thing I noticed is they have new music on.
Music you would mostly hear on college stations.
Oh yes no golden oldies. Nothing against nostalgia
except it gets tedious to listen to after awhile.