Big 5 Sporting Goods

This is a good store to find quality sneakers when your teens outgrow them every two months. But search for sales and don’t pay full price. Find the 10% off coupon online and print it before you go in. Just type in bigfivesportinggoodscoupons. The weekly coupons only pertain to either cyber purchases or sales of that week. Sometimes they have bins of shoes on sale which is worth checking out. Expect to pay $ 25 – 37 on good sneakers. Join their mailing list and keep up with upcoming sales.

I am very pleased with the customer service I received while looking for new walking shoes. I recently sold my car and now walk just about everywhere. I went through three shoe returns to find the shoes that were perfect for me. I chose two different styles of Asics and they are so comfortable! But I really want to give shout outs to Mike, Tim, Sandra, Omar and Gino for all of their professional assistance and patience with my questions and shoe returns. I definitely would refer friends to this store and for a very good reason: A happy customer! :-)

The selections here are HUGE! You could literally find anything for great deals! (Not much women’s shoes though) I found sweat pants for under 10! The store is well organized and don’t miss their clearance section!
Clothes, equipments, and shoes!

The floor staff really know there stuff… I was completely Lost on camping gear but I found somebody that was very knowledgeable and told me the difference between brands and everything very pleased…

When your item is on sale, it’s may be a very good price, However sale signage may be lacking so you may need to confirm with someone that your item is really on sale. But I did pick up a pair of boxing gloves for less than «half-​off» Was $ 40 now $ 20, but no signs to confirm that the model/​style I picked was really on sale item until I checked out. Fortunately I went early in the day so there was no line. I then added a 10% Discover Card discount (which is on Discover Deals and valid until 7÷31÷2015).

The place is fantastic for sporting goods. The employees are awesome and helpful.
I got a pair of badminton and I damaged it due to my own mistake. They were very helpful to understand and they swapped the damaged one with a new one. Thanks a ton!
I definitely recommend this place.

The store manager is great and very helpful, he was nice and helped me all the way, thank Joshua for all your help last night

Great deals — I got sandals for $ 15.49 (originally $ 24.99), and walking shoes for $ 26.99 (originally $ 59.99).
I saw a good selection of Skechers, Nike, Fila, New Balance, and Spenco. I even saw Dr. Scholl’s shoes.
The store was a bit cluttered, though items weren’t difficult to locate.
The employees were quick to offer assistance in the shoe section. I saw a walking shoe, and as soon as I picked it up, an employee approached me and asked what size I was looking for. The couple next to me received fast service as well.
While I was trying on shoes, I overheard another employee tell a customer that though they were sold out of his size in a particular running shoe, the employee had located his size at the Big Five on Blossom Hill, and that he’d called and asked that location to hold the shoes for the customer until the end of the day.
There were two cashiers, so the lines moved fast. One lady tried to cut to the front of the line that I was in, and the cashier immediately told her that she needed to go to the back of the line.
My cashier asked me if I found everything that was looking for, thanked me for shopping there, and told me to have a great day.
Located by Boudin SF and Aaron Brothers Art & Framing.

Nice staff, bought a very heavy item and they put it in the SUV for me. The store has a lot of items but things are hard to find as it is crammed into a small area. Typically will have one or two of any one thing, but don’t expect to choose between all the brands. Weekly sale prices are very competitive, everyday prices, not so much.

This is a tucked-​away store, on Sunnyvale-​Saratoga and El Camino in Sunnyvale.
It’s definitely not a super-​sporting store, but they have a lot of merchandise and clothing.
The store sometimes has sections that are in disarray or being rotated, with signage/​pricing stacked up on displays when I’ve been here. Being that the store is already jam-​packed full of stuff it can look a bit unruly in areas.
Like some of the others have written, the shoes keep some of us coming back! I look though the clothing and the shoes when I’m here for deals.
Staff is nice, very helpful. They’ll leave you to your shopping but if you have a question, they’re not hard to locate.
Big lot, one side of it’s not too busy, so parking is easy-​peasy.

I’m not sure why the bad reviews.
Yes it’s a small store and the selection is not as wide as in bigger stores like REI or specialty stores but they still have a great selection in any department for any kind of sport and hobby and they always offer very very good prices.
The costumer service in this specific Big 5 is exceptional. Everybody are out if their way to be helpful and pleasant.
I bought many of my kids gear and outdoor games here. I was always able to find what I need from four square rubber balls and table tannins gear through fishing gear, skateboards and sport shoes. Every time one of the kids is into something new for the season I’m looking here first.

*Decent deals, limited selection*
I remember I got my first pair of roller blades at this store when I was a lass. Ok fine I just dated myself.
Plenty of parking. Limited selection of sporting goods, (no snowboards, bindings or boots in March? Really?
LOTS of sporting shoes, tennis, cleats, etc.
Good deals, especially during Black Friday. Although I’ve seen better deals at Sports authority in January.
Bring your mace. Some creeper followed me out of the store.

Poor customer service. Walked in and passed probably 5 employees including the manager with no greeting or «may I help you find something?» Or even a smile. Even when I was paying for my purchase, all I got was a monotone «$ 10.85» from the cashier. I will not be returning and will take my business to elsewhere from now on.

poor customer service — ranges between indifferent to downright arrogant.
poor store display — merchandise in disarray.
Compare to sports basement — read more about that here —

Most of the staff is really nice and helpful. Store is not too clean and not too organized as well, but with pretty low prices, I barely notice the mess. Love the display of fire arms!

Not even worth the trip.
The clothing selection was terrible! There was basically nothing even worth looking at and an even more abysmal sale. I was looking for Nike pro shorts (norts…yes this is a thing) to add to my recently started collection.
What Big 5 is actually good for:
Maybe come here if you want swimsuits. They have tons of speed and body glove… and some of the body glove items were on sale.
Shoes…they have a larger selection.
Actual sports equipment.
It is not the location is tiny, it is just that the clothing is terrible.

I’ve been going to this Big 5 for 33 years. I usually purchase only national name brands that know. Specifically Wilson tennis shoes. I loved their Wilson Extreme DST 02 shoes, and when they went out of production a few years ago, looked at every big 5 store in the Bay Area for them, as did my fellow tennis league players.
One day I went into the store, and saw on sale display a pair of 2012 Wilson Tour Vision II tennis shoes, size 8. I read the reviews, purchased them, and took them home to break them in. After two weeks, I took them back –too narrow for my feet. I exchanged them for size 8.5, and wore them to a USTA league match the next day. I was so impressed at the $ 60 Big 5 discounted price ($up to $ 90 on Amazon) that I purchased a second pair here, and two more pairs in other big 5 stores, while the shoe was on sale.
Note that these shoes were premium brand shoes, not advertised in the newspaper, due to limited quantities, and intended for serious players, hence the high price, compared to your $ 20-​$ 40 ordinary Wilson tennis shoes intended for the weekend players. The same shoes sold at Sunnyvale Tennis Center two blocks away for $ 100+ in 2012.
Other things I get here are tennis balls –usually Dunlop at $ 2.15 a can, in a case of 24, when they are on sale, and tennis racket grips. Once a month, they have an extra 10% coupon off for their e-​mail customers, with no restrictions, usually in the middle of the week for just 1 or 2 days.
I also look to purchase New Balance trail running shoes, extra sturdy with extra padding, and also extra wide, size 8.5, width 4E, as these fit better than the regular running shoes of Nike, Asics, and other brands.
Note that you can also purchase shoes Saturday, the day before the Sunday ad goes into effect, at the sale price, if you show the ad to the cashier, so that they can adjust the price in the computer –I get the Sunday ads in my Saturday delivery.
I have purchased and occasionally returned many shoes at this store in my 33 years, and have never had a problem returning shoes, as long as they were in new condition with spotless bottom treads, the original receipt, in the original box.
And I always make sure I scrub the shoe bottoms spic and span clean before returning them, particularly the shoes with white bottoms!

Big 5 is my go-​to store if I want to save money and be ignored. It’s hard to get assistance because there aren’t too many people working here, and they’re usually not roaming the store.
But the prices are fairly decent. I got a nicely sleeping bag for $ 25 and a Coleman 3-​person tent that was sale for $ 30. The same tent was selling for $ 48 on Amazon!
Some of the stock isn’t that great in quality. For instance, a bunch of water shoes that I looked at had their insoles glued with cheap glue that was already peeling off. Bleh.
In short, this place is hit or miss. But they sometimes have sales on decent stuff (with ads in the newspaper a few times a week), so it’s worth coming in if you know what you’re after.

Given all the negative reviews, I guess we’ve been lucky with this Big 5. The staff have always been nice to us, even though we don’t spend much and don’t come in very often. Checkout is easy, with a smile and «thanks», which is better customer service than a lot of places these days.
The environment tends to be a bit on the messy side, but that’s no problem when prices are this good. As long as we can find what we want, which we always have. What we get is usually very simple so I don’t know how the store fares with more complex requests and focused customer service.

The selection isn’t the most diverse but the service is really great. My most recent visit was with my bf and he was looking for some fishing gear. He scored a $ 15 starters fishing pole (to my surprise for me) and I got to play with the bb handguns. The guy at the cashier was really helpful and came to help us in the fishing section giving tons of great tips and was really knowledgeable. Definitely one of my better visits in the past few years.