Pearle Vision

I don’t even want to give you guys one star. I made an appointment here a couple of weeks ago for this upcoming Saturday the 18^th since they said they took my insurance United Healthcare Vison. Now come to find out I get a call stating they don’t take that insurance. I hate being lied to. I specifically asked the person on the phone when I made the appointment if they took this insurance they said yes and I gave them the insurance ID and it went through. Now I have to scramble to get an eye exam when I thought this was going to be all set because I haven’t had an eye exam in 4 years.
Thanks for nothing Pearle Vison!
Sincerely,
Unsatisfied customer

This place is nothing but a scam. They work on commission so have all the word tracks to make you think you’re getting a deal. «Oh you can’t find contacts cheaper elsewhere!» Really? Do they not know something called the internet exists these days? I bought mine cheaper online. Also, the kid who rang me up over charged me for my frames. Double check all figures! He wasn’t even calculating my insurance premiums correctly. My glasses ended up being $ 175 cheaper buying them online without even using my insurance that they used!!!
They also have a retina picture machine they use to take a pic of your eye. It’s nothing but pure profit for them. I work in sales, every company has something they push on you to make money. They do not tell you before hand that it isn’t covered by insurance.
The whole appt lasted about 5 minutes bc they get as many people in and out to see the doctor to get on to the next phase of them shoving everything down your throat.
I saved $ 300 by taking my prescription from them and buying the same products online.
Avoid this place. Especially DOUG! When you call and talk to manager, they don’t care either. This place is worse than a car dealership!

I’m very happy with their service– they knew what to do about my eyes with astigmatism right away. They made a special order. Highly recommended!

I recently was on a road trip out of state when an eye glass lens popped out, not good!!! Blind as a bat, the first thing I did was to call Pearle Vision as I bought a pair of frames from them, was treated so kindly, as they put my old lenses into the new frames. I got an appointment right away and the Doctor was excellent, as I wear mono vision glasses, and had trouble for a while seeing, he immediately found my right eye was incorrect from a dr. in Boston. What a difference. Even better, I got a back up pair of frames and they had to repair my original frame and two new sets of lenses. The optician, Frank was outstanding, I kept them at closing, he was so helpful and customer service outstanding… No more trips into Boston for me, I found a great place, with far superior expertise… Hat’s off to all of you… AM

While family goes here. I was suspicious of the Pearle Vision brand, but the doc is top-​notch. And their service is, too.