If you got questions, Alton is the man to see. He’s always fixing things and will give you all the advice you need to ensure your bike is doing well!
Chestrockwe L.
Tu valoración: 1 Stockton, CA
If I could give this place 0 stars, I would. I went to the shop to have my brakes serviced. The technician there told me he couldn’t fix my hydraulic brakes on my bike because of a missing plug. I asked if he could order the part, and his response was that he couldn’t even get those. He proceeded to tell me how I would need to purchase a new hydraulic brake set for $ 90.00. Well… I found the brake plug for the hydraulic Hayes brakes that I have on Amazon for…“drum roll”…$ 1.00. What a rip off this place is, plus their prices are outrageous. I will not be returning
Maria C.
Tu valoración: 5 Stockton, CA
I love Performance! Their staff are knowledgable, friendly and very accommodating! They are there for you the customer. I have been coming here off and on and now that I am a more active cyclist(still a rookie!) I find myself in this store more and more and love coming back! Keep up the good work everyone! You’re all great!
Dax M.
Tu valoración: 5 Stockton, CA
I’ve used them for all my bike services. Their customer service is quick and they are knowledge about all bike products. Full bike shop is very convenient. I admit that I am not a bike person and only use my bike for slow rides. However, this is what I consider the place for all my bicycle needs.
Dennis B.
Tu valoración: 5 Stockton, CA
I moved to Stockton last year. I bought a mountain bike from performance. Their customer service is outstanding, and their mechanics are superb. I later bought a road bike. The shop organises group rides the Great ride series. This is awesome the rides are not competitive, everyone is friendly and supportive. The ride leader Tyler does an awesome job. I have had the best time riding with this group. Yay riders and Yay performance.
Suzy D.
Tu valoración: 5 Enterprise, CA
If you want he best biking experience go to Performance. I knew nothing about bikes– the crew at Performance helped me find a rad bike! This place is solid. That staff really cares about what they do… Onto group rides, they give experience on how to utilize all biking functions. Awesome leader Tyler, facilitates rides where no one is left behind yet the challenge is certainly there as well. Performance Stockton bike shop– support and celebrate!
Cynthia P.
Tu valoración: 5 Las Vegas, NV
Thanks to PB I have fallen in love with riding my bike once again. A large part is due to the performance great ride series on Saturday and Sundays. Group leader Tyler encourages each and every one his riders to keep goin. The saturday rides are very casual and for all level riders. Sundays rides are a bit more challenging and for the intermediate and advance riders. Keep up the outstanding rides Tyler. In addition, I have met some really nice, talented and friendly ppl. On these rides. Glad i decided to start riding again. Im having a ball.
Art M.
Tu valoración: 5 Stockton, CA
I’ve had nothing but great experiences at Performance Bicycles. The staff are extremely personable and eager to help you out with any need you may have. I personally love the bike rides they hold. I met so many amazing people, got my butt in shape too. Bike rides: Saturday 9am Beginner Leisure ride. Sunday 8am Intermediate/Advance Road bike specific ride. Wednesday 4pm MTB ride Check with them, times may vary. The lead rider is Tyler. Super positive and encouraging. If you want to push yourself to the limit. Try to keep up with him! Come and meet some like minded people who enjoy the great outdoors on two wheels!
Demetri F.
Tu valoración: 4 Stockton, CA
The staff was very helpful and knowledgeable.
Robbie F.
Tu valoración: 2 Portland, OR
I’ve had good interactions with most folks on their sales floor but recently had a terrible experience with a mechanic. I was hit by a car last week and came to performance bike to have the frame and components checked out. Not only did the mechanic miss several issues, he estimated that replacement rims would run me nearly $ 1,000. Took bike across down the road to Robbys and they found some additional issues and are doing all repairs and replacements for $ 200. Prob won’t be back at performance for maintenance/repairs.
Alejandra R.
Tu valoración: 3 Stockton, CA
The only reason I’m not rating it 4 stars is because the bike I fell in love with was ticketed incorrectly, it was a $ 150 difference and since they were just like, «Oops, oh well, sorry, our bad.» I just refused to buy it. I was bummed to walk out without the bike though but they were perfectly fine with that at the store. Other than that, the customer service is good. We’ve been there several times to have our son’s bike repaired and that has always gone well. Employees seem to be knowledgeable and or are quick to do the research to provide you with accurate information.
Matt T.
Tu valoración: 4 Berkeley, CA
I came in for some shoes and Josh was a huge help. Casual, low pressure, but very professional and knowledgeable about the two models I was interested in. Thanks again!
Marce R.
Tu valoración: 5 Stockton, CA
Omg there customer service is EXCELLENT ! THESE guy’s are GREATALWAYS willing to help friendly with a smile prices are reasonable
Carlos O.
Tu valoración: 5 Manteca, CA
Just want to start by thanking your sales person Ana who was the first person that help me the first time I went to the store, and she is great! Jaime the store manager is spot on with customer service and has a awesome attitude! Rick the district manager helped me with a special order and I could not explain how awesome he is and how he went above and beyond. Bought a Burley, some MTB tires and had my bikes serviced and if you are looking for a great bike shop… Do yourself a favor and check this place out. Thanks again! A very awesome crew!!! Heads up everyone, become a performance team member. Great program!
Myrna Y.
Tu valoración: 5 Tracy, CA
Great customer service and all my needs met immediately! Went in to look at bike helmets(which they have a huge selection) and walked out with not only one but two helmets, as well as a Thule bike rack! Everything was on sale and couldn’t resist the offers. I didn’t agree to the member sign up only because I don’t feel like I’m going to need much more bicycling needs. I would definitely recommend to newbies to bicycling like me! Yah to good customer service in Stockton!
Greg T.
Tu valoración: 5 Manteca, CA
Staff is always great. Customer service is top notch. Like someone else said you get what you pay for. Don’t expect to buy a big box bike here but expect it to last a very long time.
Rogue F.
Tu valoración: 5 Stockton, CA
Performance Bicycle = bike shop perfection. Variety, professional service, fantastic value, and weekly group rides … Love it!
Jim I.
Tu valoración: 1 Stockton, CA
First and last time going there. Took my wife’s bike in to have a new seat and handlebar neck installed. The sale guy who waited on us, has probably not been on a bicycle in 30 years, and really didn’t know a lot about the products we asked about. Told us the neck had to be ordered, and the bike would be ready on the Thursday following(five days). So another Saturday and no contact from these guys. We call, find out the part arrived only that day. Ok, stuff happens. They call the next day, and the bike is supposedly ready. First thing we notice is her black handlebars are all scraped up, and then the«mechanic» asks if we knew one of her shifters wasn’t working. Bullshit, it was working fine when we brought the bike in. So they buggered her bike, and tried to duck responsibility. NEVER going back for any reason.
Kraig H.
Tu valoración: 4 Stockton, CA
I decided I wanted a commuter bike and looked at a bunch of different stores all over Stockton. I settled on this place for a couple reasons. The first being, I believed that I could order the bike I wanted from here and the second is the costumer service is top notch. I really wanted a Mongoose Commuter, but they could not find one in my size. After some help from the sales guy I purchased a Schwinn Searcher. I was sold on the features versus just getting a bike that looks cool. He was right. I love my bike, and I didn’t even want it. Giving the customer what he wants instead of what he asks for, is just good stuff. You don’t come here to buy a Huffy or some other chain store bike. Be prepared to drop around 300 dollars for a bike. It’s also a good idea to get their maintenance package. I recommend this place, and I will come here again.
R l.
Tu valoración: 4 Lodi, CA
Bike Ride yesterday to get some Bicycle Tire repair stuff… Forte Tire Patch Kit(**** $ 1.99) Forte 26″ Mountain Bike Presta Valve Tire Tube(**** $ 4.99 Reg $ 5.99) Forte 26″ Mountain Bike Schraeder Valve Tire Tube(**** $ 4.99 Reg $ 5.99) One of my criteria to replace Tire Tubes is when I get a puncture right over a previously patched puncture… and this is one of those occasions… Currently, on the Performance Bike website, there is a sale on Forte Bike Tubes, 4 for $ 4.99ea(regularly $ 5.99ea). I inquired why there wasn’t a similar sale in-store… the salesperson said that he could match any sale on the website… Cool. Off to Gina’s Café( ) for Breakfast…