Overview: Chain of ice cream shop known for funky and creative flavors as well as social causes My boyfriend had never eaten at a Ben & Jerry’s scoop shop, so since we were in the area, we swung by Dulles Town Center so he could finally experience one. This particular scoop shop is in the middle of the(quite nice) food court. It’s… not the same as being at a «regular» scoop shop because it just seems like a larger version of a food kiosk. It doesn’t have the same kind of displays where you can see the ice cream, rather, all the ice cream is stored beneath freezer doors. It did seem a *bit* more disorganized, but I wasn’t sure if that was because we were there on a weekend and this place seemed to be a bit popular with kids while we were waiting in line. Bottom line: I won’t go out of my way to go to this Ben & Jerry’s location, but it’s not bad.
Natalia L.
Tu valoración: 1 Sterling, VA
Went here because i bought a groupon for a punch card. The guy who served us was so unfriendly and appeared bothered by having to work. Not even a smile and he never made eye contact; we didn’t feel welcome at all. While the groupon voucher loaded on my phone he kept on rolling his eyes like he was bored, and then when i asked if I oculd have a plastic top for my scoop in a cup which was melting already and falling out the sides of the cup, he said«no they don’t come with tops.» I know they don’t «come with» but would it kill you to accommodate a customer request? I would have even paid the nickel for the plastic if you had made more of an effort… i keep on wondering if we hadn’t used a groupon would they be nicer? SMH — Unfortunately we already bought the groupon so now we’re stuck … sigh
Edith A.
Tu valoración: 1 Leesburg, VA
Came all the way to get ice cream, found out it was inside the mall. Still went only to find out it was closed. On Unilocal it says it closes at 11pm
Joshua D.
Tu valoración: 3 Sterling, VA
Pretty standard-tasting ice cream. They were out of the first flavor we ordered, so we ended up with peanut butter swirl and phish food. It’s good, but I don’t think it’s better than other ice creams. The one employee at this mall kiosk location in the Dulles Town Center’s food court was sort of unfriendly and hadn’t kept the counters and stuff very clean(younger woman in a burqa). Probably will just go somewhere for froyo next time or relive my childhood with some Dippin’ Dots.
Susan F.
Tu valoración: 3 Ashburn, VA
Decent Ben and Jerry’s. They make a killer milkshake. Good customer service overall.
Ryan W.
Tu valoración: 1 Ashburn, VA
Ok so I have to put one star just because Unilocal wont let me write a review without one. I would have liked to actually just take a star away from this place because it was«Udderly» disgusting. There was milk everywhere, icecream everywhere, things that I cant describe because I dont know what they were everywhere, very unorganized and very sloppy Ben & Jerry. The staff member was very helpful all things considered, we asked«whats in your milk & cookies shake?» his reply was«uhm, like milk and cookies.» Hey guy. Thanks! I got that much on my own. So after waiting in line for got knows how long, paying a stupid amount of money, for dirty icecream that we ended up not eating, I am very upset with your performance Ben & Jerry. Guys, not a good look.